Related papers: Limousine Service Management: Capacity Planning wi…
The proliferation of ride sharing systems is a major drive in the advancement of autonomous and electric vehicle technologies. This paper considers the joint routing, battery charging, and pricing problem faced by a profit-maximizing…
Service industries contribute significantly to many developed and developing - economies. As their business activities expand rapidly, many service companies struggle to maintain customer's satisfaction due to sluggish service response…
Ride sharing services combine trips of multiple users in the same vehicle and may provide more sustainable transport than private cars. As mobility demand varies during the day, the travel times experienced by passengers may substantially…
Energy consumption is the major contributor associated with large and growing transportation cost in logistics. Optimal vehicle routing approaches can provide solutions to reduce their operating costs and address implications on energy.…
Besides air pollution and commuter stress, traffic congestions also lead to loss of productivity, increase in delay, vehicle operating cost, and accidents. To assuage these issues, several logistics companies are planning to launch air…
Parking infrastructure is pervasive and occupies large swaths of land in cities. However, on-demand (OD) mobility -- such as commercial services Uber, Grab or Didi -- has started reducing parking needs in urban areas around the world. This…
Urban Air Mobility (UAM) offers a solution to current traffic congestion by providing on-demand air mobility in urban areas. Effective traffic management is crucial for efficient operation of UAM systems, especially for high-demand…
Motivated by applications in online marketplaces such as ride-hailing, we study how strategic servers impact the system performance. We consider a discrete-time process in which, heterogeneous types of customers and servers arrive. Each…
A key operational challenge for call centers is to decide, in real time, which waiting customer should be served by which available agent. This is known as skill-based routing, and the decision becomes especially difficult in large systems…
Topline hotels are now shifting into the digital way in how they understand their customers to maintain and ensuring satisfaction. Rather than the conventional way which uses written reviews or interviews, the hotel is now heavily investing…
The dramatic growth in cellular traffic volume requires cellular network operators to develop strategies to carefully dimension and manage the available network resources. Forecasting traffic volumes is a fundamental building block for any…
Truck platooning is a promising technology that enables trucks to travel in formations with small inter-vehicle distances for improved aerodynamics and fuel economy. The real-world transportation system includes a vast number of trucks…
We study a spatiotemporal service matching problem in which demand, heterogeneous in location and time sensitivity/preference, is to be assigned to service stations. The planner seeks to maximize social welfare, defined as total service…
The transformation of smart mobility is unprecedented--Autonomous, shared and electric connected vehicles, along with the urgent need to meet ambitious net-zero targets by shifting to low-carbon transport modalities result in new traffic…
Transit vehicles operating under skip-stop service visit only a subset of the stops residing along a corridor. It is a strategy commonly used to increase vehicle speeds and reduce patron travel times. The present paper develops a continuous…
This study investigates the implementation of semi-on-demand (SoD) hybrid-route services using Shared Autonomous Vehicles (SAVs) on existing transit lines. SoD services combine the cost efficiency of fixed-route buses with the flexibility…
We study real-time routing policies in smart transit systems, where the platform has a combination of cars and high-capacity vehicles (e.g., buses or shuttles) and seeks to serve a set of incoming trip requests. The platform can use its…
The design of integrated mobility-on-demand services requires jointly considering the interactions between traveler choice behavior and operators' operation policies to design a financially sustainable pricing scheme. However, most existing…
With the advent of self-driving cars, experts envision autonomous mobility-on-demand services in the near future to cope with overloaded transportation systems in cities worldwide. Efficient operations are imperative to unlock such a…
Traffic congestion has large economic and social costs. The introduction of autonomous vehicles can potentially reduce this congestion by increasing road capacity via vehicle platooning and by creating an avenue for influencing people's…