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Related papers: Explainability Case Studies

200 papers

The question addressed in this paper is: If we present to a user an AI system that explains how it works, how do we know whether the explanation works and the user has achieved a pragmatic understanding of the AI? In other words, how do we…

Artificial Intelligence · Computer Science 2019-02-04 Robert R. Hoffman , Shane T. Mueller , Gary Klein , Jordan Litman

Artificial Intelligence (AI) tools for automating design artifact generation are increasingly used in Requirements Engineering (RE) to transform textual requirements into structured diagrams and models. While these AI tools, particularly…

Software Engineering · Computer Science 2025-07-15 Syed Tauhid Ullah Shah , Mohammad Hussein , Ann Barcomb , Mohammad Moshirpour

Previous research in Explainable Artificial Intelligence (XAI) suggests that a main aim of explainability approaches is to satisfy specific interests, goals, expectations, needs, and demands regarding artificial systems (we call these…

Artificial Intelligence · Computer Science 2021-02-17 Markus Langer , Daniel Oster , Timo Speith , Holger Hermanns , Lena Kästner , Eva Schmidt , Andreas Sesing , Kevin Baum

Artificial intelligence models encounter significant challenges due to their black-box nature, particularly in safety-critical domains such as healthcare, finance, and autonomous vehicles. Explainable Artificial Intelligence (XAI) addresses…

Artificial Intelligence · Computer Science 2025-03-14 Melkamu Mersha , Khang Lam , Joseph Wood , Ali AlShami , Jugal Kalita

As AI regulations around the world intensify their focus on system safety, contestability has become a mandatory, yet ill-defined, safeguard. In XAI, "contestability" remains an empty promise: no formal definition exists, no algorithm…

Computers and Society · Computer Science 2025-06-03 Catarina Moreira , Anna Palatkina , Dacia Braca , Dylan M. Walsh , Peter J. Leihn , Fang Chen , Nina C. Hubig

Interpretability, explainability and transparency are key issues to introducing Artificial Intelligence methods in many critical domains: This is important due to ethical concerns and trust issues strongly connected to reliability,…

Machine Learning · Computer Science 2023-01-25 George A. Vouros

Item ranking systems support users in multi-criteria decision-making tasks. Users need to trust rankings and ranking algorithms to reflect user preferences nicely while avoiding systematic errors and biases. However, today only few…

Machine Learning · Computer Science 2025-09-03 I. Al Hazwani , J. Schmid , M. Sachdeva , J. Bernard

During a research project in which we developed a machine learning (ML) driven visualization system for non-ML experts, we reflected on interpretability research in ML, computer-supported collaborative work and human-computer interaction.…

Human-Computer Interaction · Computer Science 2022-01-19 Jesse Josua Benjamin , Christoph Kinkeldey , Claudia Müller-Birn , Tim Korjakow , Eva-Maria Herbst

As the manufacturing industry advances with sensor integration and automation, the opaque nature of deep learning models in machine learning poses a significant challenge for fault detection and diagnosis. And despite the related predictive…

Artificial Intelligence · Computer Science 2024-06-11 Ahmed Maged , Salah Haridy , Herman Shen

Use of artificial intelligence (AI) in human contexts calls for ethical considerations for the design and development of AI-based systems. However, little knowledge currently exists on how to provide useful and tangible tools that could…

Computers and Society · Computer Science 2020-01-23 Ville Vakkuri , Kai-Kristian Kemell , Pekka Abrahamsson

The increasing prevalence of Artificial Intelligence (AI) in safety-critical contexts such as air-traffic control leads to systems that are practical and efficient, and to some extent explainable to humans to be trusted and accepted. The…

Computers and Society · Computer Science 2023-06-28 Sabine Theis , Sophie Jentzsch , Fotini Deligiannaki , Charles Berro , Arne Peter Raulf , Carmen Bruder

This paper addresses the critical challenge of building consumer trust in AI-powered customer engagement by emphasising the necessity for transparency and accountability. Despite the potential of AI to revolutionise business operations and…

Computers and Society · Computer Science 2024-10-04 Tara DeZao

Algorithmic solutions have significant potential to improve decision-making across various domains, from healthcare to e-commerce. However, the widespread adoption of these solutions is hindered by a critical challenge: the lack of…

Machine Learning · Computer Science 2025-03-11 Zuzanna Bączek , Michał Bizoń , Aneta Pawelec , Piotr Sankowski

The rapid adoption of generative artificial intelligence (AI) in educational assessment has created new opportunities for scalable item creation, personalized feedback, and efficient formative evaluation. However, despite advances in…

Computers and Society · Computer Science 2026-04-14 Antoun Yaacoub , Zainab Assaghir , Anuradha Kar

Understanding how ML models work is a prerequisite for responsibly designing, deploying, and using ML-based systems. With interpretability approaches, ML can now offer explanations for its outputs to aid human understanding. Though these…

Human-Computer Interaction · Computer Science 2022-05-11 Harmanpreet Kaur , Eytan Adar , Eric Gilbert , Cliff Lampe

We discuss our insights into interpretable artificial-intelligence (AI) models, and how they are essential in the context of developing ethical AI systems, as well as data-driven solutions compliant with the Sustainable Development Goals…

Machine Learning · Computer Science 2021-08-25 Ricardo Vinuesa , Beril Sirmacek

AI is becoming increasingly common across different domains. However, as sophisticated AI-based systems are often black-boxed, rendering the decision-making logic opaque, users find it challenging to comply with their recommendations.…

Artificial Intelligence · Computer Science 2024-06-19 Niklas Kühl , Christian Meske , Maximilian Nitsche , Jodie Lobana

Explainability and interpretability are two critical aspects of decision support systems. Within computer vision, they are critical in certain tasks related to human behavior analysis such as in health care applications. Despite their…

Although a recent shift has been made in the field of predictive process monitoring to use models from the explainable artificial intelligence field, the evaluation still occurs mainly through performance-based metrics, thus not accounting…

Machine Learning · Computer Science 2023-08-01 Alexander Stevens , Johannes De Smedt

Explainable AI was born as a pathway to allow humans to explore and understand the inner working of complex systems. However, establishing what is an explanation and objectively evaluating explainability are not trivial tasks. This paper…

Artificial Intelligence · Computer Science 2023-08-21 Francesco Sovrano , Fabio Vitali