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In recent years, social media has emerged as a primary channel for users to promptly share feedback and issues during disasters and emergencies, playing a key role in crisis management. While significant progress has been made in collecting…

Computation and Language · Computer Science 2025-04-18 Loris Belcastro , Cristian Cosentino , Fabrizio Marozzo , Merve Gündüz-Cüre , Sule Öztürk-Birim

The first objective towards the effective use of microblogging services such as Twitter for situational awareness during the emerging disasters is discovery of the disaster-related postings. Given the wide range of possible disasters, using…

Computation and Language · Computer Science 2016-10-13 Shanshan Zhang , Slobodan Vucetic

Social media has become an integral part of our daily lives. During time-critical events, the public shares a variety of posts on social media including reports for resource needs, damages, and help offerings for the affected community.…

Social and Information Networks · Computer Science 2019-11-04 Ganesh Nalluru , Rahul Pandey , Hemant Purohit

While keyphrase extraction has received considerable attention in recent years, relatively few studies exist on extracting keyphrases from social media platforms such as Twitter, and even fewer for extracting disaster-related keyphrases…

Information Retrieval · Computer Science 2019-10-18 Jishnu Ray Chowdhury , Cornelia Caragea , Doina Caragea

The success of a disaster relief and response process is largely dependent on timely and accurate information regarding the status of the disaster, the surrounding environment, and the affected people. This information is primarily provided…

Social and Information Networks · Computer Science 2017-09-11 Tahora H. Nazer , Guoliang Xue , Yusheng Ji , Huan Liu

During crisis events, people often use social media platforms such as Twitter to disseminate information about the situation, warnings, advice, and support. Emergency relief organizations leverage such information to acquire timely crisis…

Computation and Language · Computer Science 2023-10-24 Henry Peng Zou , Yue Zhou , Weizhi Zhang , Cornelia Caragea

Social media like Twitter provide a common platform to share and communicate personal experiences with other people. People often post their life experiences, local news, and events on social media to inform others. Many rescue agencies…

Computation and Language · Computer Science 2021-08-25 Ashis Kumar Chanda

During time-critical situations such as natural disasters, rapid classification of data posted on social networks by affected people is useful for humanitarian organizations to gain situational awareness and to plan response efforts.…

Computers and Society · Computer Science 2018-05-17 Firoj Alam , Shafiq Joty , Muhammad Imran

This paper presents our research on leveraging social media Big Data and AI to support hurricane disaster emergency response. The current practice of hurricane emergency response for rescue highly relies on emergency call centres. The more…

Artificial Intelligence · Computer Science 2021-06-15 Jingwei Huang , Wael Khallouli , Ghaith Rabadi , Mamadou Seck

Microblogs such as Twitter represent a powerful source of information. Part of this information can be aggregated beyond the level of individual posts. Some of this aggregated information is referring to events that could or should be acted…

Computation and Language · Computer Science 2020-08-04 Ali Hürriyetoğlu

During recent years the online social networks (in particular Twitter) have become an important alternative information channel to traditional media during natural disasters, but the amount and diversity of messages poses the challenge of…

Social and Information Networks · Computer Science 2015-03-20 Alfredo Cobo , Denis Parra , Jaime Navón

Social media classification tasks (e.g., tweet sentiment analysis, tweet stance detection) are challenging because social media posts are typically short, informal, and ambiguous. Thus, training on tweets is challenging and demands…

Computation and Language · Computer Science 2023-02-21 Shizhe Diao , Sedrick Scott Keh , Liangming Pan , Zhiliang Tian , Yan Song , Tong Zhang

Millions of people around the world are sharing COVID-19 related information on social media platforms. Since not all the information shared on the social media is useful, a machine learning system to identify informative posts can help…

Computation and Language · Computer Science 2020-09-21 Kumud Chauhan

The importance of social media is again exposed in the recent tragedy of the 2023 Turkey and Syria earthquake. Many victims who were trapped under the rubble called for help by posting messages in Twitter. We present an interactive tool to…

Social and Information Networks · Computer Science 2023-02-28 Cagri Toraman , Izzet Emre Kucukkaya , Oguzhan Ozcelik , Umitcan Sahin

Crisis responders are increasingly using social media, data and other digital sources of information to build a situational understanding of a crisis situation in order to design an effective response. However with the increased…

Computation and Language · Computer Science 2023-03-24 Leon Derczynski , Kenny Meesters , Kalina Bontcheva , Diana Maynard

Multimedia content in social media platforms provides significant information during disaster events. The types of information shared include reports of injured or deceased people, infrastructure damage, and missing or found people, among…

Computer Vision and Pattern Recognition · Computer Science 2020-04-27 Ferda Ofli , Firoj Alam , Muhammad Imran

Although social media provides a vibrant platform to discuss real-world events, the quantity of information generated can overwhelm decision making based on that information. By better understanding who is participating in information…

Social and Information Networks · Computer Science 2018-10-03 Rahul Pandey , Hemant Purohit , Jennifer Chan , Aditya Johri

The rapid evolution of the COVID-19 pandemic has underscored the need to quickly disseminate the latest clinical knowledge during a public-health emergency. One surprisingly effective platform for healthcare professionals (HCPs) to share…

Social and Information Networks · Computer Science 2021-06-29 Julia Wu , Venkatesh Sivaraman , Dheekshita Kumar , Juan M. Banda , David Sontag

Social media is often utilized as a lifeline for communication during natural disasters. Traditionally, natural disaster tweets are filtered from the Twitter stream using the name of the natural disaster and the filtered tweets are sent for…

Computation and Language · Computer Science 2022-07-12 Ramya Tekumalla , Juan M. Banda

Recent research in disaster informatics demonstrates a practical and important use case of artificial intelligence to save human lives and suffering during natural disasters based on social media contents (text and images). While notable…

Computer Vision and Pattern Recognition · Computer Science 2023-06-05 Firoj Alam , Tanvirul Alam , Md. Arid Hasan , Abul Hasnat , Muhammad Imran , Ferda Ofli