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Natural language understanding (NLU) and natural language generation (NLG) are two fundamental and related tasks in building task-oriented dialogue systems with opposite objectives: NLU tackles the transformation from natural language to…

Computation and Language · Computer Science 2020-06-16 Bo-Hsiang Tseng , Jianpeng Cheng , Yimai Fang , David Vandyke

It remains an open question whether incorporating external knowledge benefits commonsense reasoning while maintaining the flexibility of pretrained sequence models. To investigate this question, we develop generated knowledge prompting,…

Computation and Language · Computer Science 2022-09-30 Jiacheng Liu , Alisa Liu , Ximing Lu , Sean Welleck , Peter West , Ronan Le Bras , Yejin Choi , Hannaneh Hajishirzi

Natural language generation (NLG) is an essential component of task-oriented dialogue systems. Despite the recent success of neural approaches for NLG, they are typically developed for particular domains with rich annotated training…

Computation and Language · Computer Science 2019-05-15 Fei Mi , Minlie Huang , Jiyong Zhang , Boi Faltings

Open-domain response generation is the task of generating sensible and informative re-sponses to the source sentence. However, neural models tend to generate safe and mean-ingless responses. While cue-word introducing approaches encourage…

Computation and Language · Computer Science 2020-10-13 Qiansheng Wang , Yuxin Liu , Chengguo Lv , Zhen Wang , Guohong Fu

Recently, the practical deployment of open-domain dialogue systems has been plagued by the knowledge issue of information deficiency and factual inaccuracy. To this end, we introduce PLATO-K based on two-stage dialogic learning to…

Computation and Language · Computer Science 2022-11-03 Siqi Bao , Huang He , Jun Xu , Hua Lu , Fan Wang , Hua Wu , Han Zhou , Wenquan Wu , Zheng-Yu Niu , Haifeng Wang

Generating responses that are consistent with the dialogue context is one of the central challenges in building engaging conversational agents. We demonstrate that neural conversation models can be geared towards generating consistent…

Computation and Language · Computer Science 2021-08-13 Yizhe Zhang , Xiang Gao , Sungjin Lee , Chris Brockett , Michel Galley , Jianfeng Gao , Bill Dolan

There are various models proposed on how knowledge is generated in the human brain including the semantic networks model. Although this model has been widely studied and even computational models are presented, but, due to various limits…

Artificial Intelligence · Computer Science 2025-01-28 Jamshid Ghasimi , Nazanin Movarraei

Most prior work on task-oriented dialogue systems are restricted to limited coverage of domain APIs. However, users oftentimes have requests that are out of the scope of these APIs. This work focuses on responding to these…

Computation and Language · Computer Science 2021-06-18 Di Jin , Seokhwan Kim , Dilek Hakkani-Tur

Large Language Models (LLMs) are capable of performing zero-shot closed-book question answering tasks, based on their internal knowledge stored in parameters during pre-training. However, such internalized knowledge might be insufficient…

Computation and Language · Computer Science 2023-06-08 Jinheon Baek , Alham Fikri Aji , Amir Saffari

Neural network-based Open-ended conversational agents automatically generate responses based on predictive models learned from a large number of pairs of utterances. The generated responses are typically acceptable as a sentence but are…

Computation and Language · Computer Science 2019-05-16 Chenyang Huang , Osmar R. Zaïane

Existing pipelined task-oriented dialogue systems usually have difficulties adapting to unseen domains, whereas end-to-end systems are plagued by large-scale knowledge bases in practice. In this paper, we introduce a novel query-driven…

Computation and Language · Computer Science 2022-10-17 Xin Tian , Yingzhan Lin , Mengfei Song , Siqi Bao , Fan Wang , Huang He , Shuqi Sun , Hua Wu

The goal-oriented document-grounded dialogue aims at responding to the user query based on the dialogue context and supporting document. Existing studies tackle this problem by decomposing it into two sub-tasks: knowledge identification and…

Computation and Language · Computer Science 2022-04-19 Chang Gao , Wenxuan Zhang , Wai Lam

Accurate knowledge selection is critical in knowledge-grounded dialogue systems. Towards a closer look at it, we offer a novel perspective to organize existing literature, i.e., knowledge selection coupled with, after, and before…

Computation and Language · Computer Science 2023-10-23 Lang Qin , Yao Zhang , Hongru Liang , Jun Wang , Zhenglu Yang

Building dialog agents that can converse naturally with humans is a challenging yet intriguing problem of artificial intelligence. In open-domain human-computer conversation, where the conversational agent is expected to respond to human…

Artificial Intelligence · Computer Science 2018-02-13 Tom Young , Erik Cambria , Iti Chaturvedi , Minlie Huang , Hao Zhou , Subham Biswas

A limitation of current neural dialog models is that they tend to suffer from a lack of specificity and informativeness in generated responses, primarily due to dependence on training data that covers a limited variety of scenarios and…

Computation and Language · Computer Science 2022-03-23 Bodhisattwa Prasad Majumder , Harsh Jhamtani , Taylor Berg-Kirkpatrick , Julian McAuley

Task-oriented dialogue systems are either modularized with separate dialogue state tracking (DST) and management steps or end-to-end trainable. In either case, the knowledge base (KB) plays an essential role in fulfilling user requests.…

Computation and Language · Computer Science 2020-09-30 Andrea Madotto , Samuel Cahyawijaya , Genta Indra Winata , Yan Xu , Zihan Liu , Zhaojiang Lin , Pascale Fung

Building dialogue generation systems in a zero-shot scenario remains a huge challenge, since the typical zero-shot approaches in dialogue generation rely heavily on large-scale pre-trained language generation models such as GPT-3 and T5.…

Computation and Language · Computer Science 2022-08-19 Yongkang Liu , Shi Feng , Daling Wang , Yifei Zhang

Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if…

Computation and Language · Computer Science 2023-10-17 Dustin Axman , Avik Ray , Shubham Garg , Jing Huang

Knowledge graphs are often used to represent structured information in a flexible and efficient manner, but their use in situated dialogue remains under-explored. This paper presents a novel conversational model for human--robot interaction…

Robotics · Computer Science 2025-04-02 Nicholas Thomas Walker , Stefan Ultes , Pierre Lison

Existing studies in dialogue system research mostly treat task-oriented dialogue and chit-chat as separate domains. Towards building a human-like assistant that can converse naturally and seamlessly with users, it is important to build a…

Computation and Language · Computer Science 2022-05-12 Zhiyu Chen , Bing Liu , Seungwhan Moon , Chinnadhurai Sankar , Paul Crook , William Yang Wang