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Dialogue state tracking (DST) is an essential component in task-oriented dialogue systems, which estimates user goals at every dialogue turn. However, most previous approaches usually suffer from the following problems. Many discriminative…

Computation and Language · Computer Science 2019-08-22 Qingbin Liu , Shizhu He , Kang Liu , Shengping Liu , Jun Zhao

Large language models (LLMs) are increasingly prevalent in conversational systems due to their advanced understanding and generative capabilities in general contexts. However, their effectiveness in task-oriented dialogues (TOD), which…

Computation and Language · Computer Science 2024-05-31 Zekun Li , Zhiyu Zoey Chen , Mike Ross , Patrick Huber , Seungwhan Moon , Zhaojiang Lin , Xin Luna Dong , Adithya Sagar , Xifeng Yan , Paul A. Crook

Existing dialogue state tracking (DST) models require plenty of labeled data. However, collecting high-quality labels is costly, especially when the number of domains increases. In this paper, we address a practical DST problem that is…

Computation and Language · Computer Science 2020-10-28 Chien-Sheng Wu , Steven Hoi , Caiming Xiong

Recent works on end-to-end trainable neural network based approaches have demonstrated state-of-the-art results on dialogue state tracking. The best performing approaches estimate a probability distribution over all possible slot values.…

Computation and Language · Computer Science 2019-07-02 Rahul Goel , Shachi Paul , Dilek Hakkani-Tür

Few-shot dialogue state tracking (DST) model tracks user requests in dialogue with reliable accuracy even with a small amount of data. In this paper, we introduce an ontology-free few-shot DST with self-feeding belief state input. The…

Computation and Language · Computer Science 2022-09-19 Jihyun Lee , Gary Geunbae Lee

In multi-session dialog system, it is essential to continuously update the memory as the session progresses. Simply accumulating memory can make it difficult to focus on the content of the conversation for inference due to the limited input…

Computation and Language · Computer Science 2024-08-28 Youngkyung Seo , Yoonseok Heo , Jun-Seok Koh , Du-Seong Chang

User simulators are essential to conversational AI, enabling scalable agent development and evaluation through simulated interactions. While current Large Language Models (LLMs) have advanced user simulation capabilities, we reveal that…

Computation and Language · Computer Science 2026-03-10 Shuhaib Mehri , Xiaocheng Yang , Takyoung Kim , Gokhan Tur , Shikib Mehri , Dilek Hakkani-Tür

We demonstrate substantial performance gains in zero-shot dialogue state tracking (DST) by enhancing training data diversity through synthetic data generation. Existing DST datasets are severely limited in the number of application domains…

Computation and Language · Computer Science 2024-06-14 James D. Finch , Jinho D. Choi

With the rapid development of artificial intelligence, conversational bots have became prevalent in mainstream E-commerce platforms, which can provide convenient customer service timely. To satisfy the user, the conversational bots need to…

Computation and Language · Computer Science 2021-09-23 Zhenyu Zhang , Tao Guo , Meng Chen

In an end-to-end dialog system, the aim of dialog state tracking is to accurately estimate a compact representation of the current dialog status from a sequence of noisy observations produced by the speech recognition and the natural…

Computation and Language · Computer Science 2017-03-06 Julien Perez , Fei Liu

In dialogue systems, a dialogue state tracker aims to accurately find a compact representation of the current dialogue status, based on the entire dialogue history. While previous approaches often define dialogue states as a combination of…

Computation and Language · Computer Science 2020-09-23 Zhi Chen , Lu Chen , Zihan Xu , Yanbin Zhao , Su Zhu , Kai Yu

End-to-end spoken dialogue state tracking (DST) is made difficult by the tandem of having to handle speech input and data scarcity. Combining speech foundation encoders and large language models has been proposed in recent work as to…

Computation and Language · Computer Science 2025-12-01 Katia Vendrame , Bolaji Yusuf , Santosh Kesiraju , Šimon Sedláček , Oldřich Plchot , Jan Černocký

A long-standing goal of task-oriented dialogue research is the ability to flexibly adapt dialogue models to new domains. To progress research in this direction, we introduce DialoGLUE (Dialogue Language Understanding Evaluation), a public…

Computation and Language · Computer Science 2020-10-02 Shikib Mehri , Mihail Eric , Dilek Hakkani-Tur

Existing dialog state tracking (DST) models are trained with dialog data in a random order, neglecting rich structural information in a dataset. In this paper, we propose to use curriculum learning (CL) to better leverage both the…

Computation and Language · Computer Science 2021-06-02 Yinpei Dai , Hangyu Li , Yongbin Li , Jian Sun , Fei Huang , Luo Si , Xiaodan Zhu

Schema-guided dialogue state trackers can generalise to new domains without further training, yet they are sensitive to the writing style of the schemata. Augmenting the training set with human or synthetic schema paraphrases improves the…

Computation and Language · Computer Science 2023-09-26 Alexandru Coca , Bo-Hsiang Tseng , Jinghong Chen , Weizhe Lin , Weixuan Zhang , Tisha Anders , Bill Byrne

Few-shot dialogue state tracking (DST) with Large Language Models (LLM) relies on an effective and efficient conversation retriever to find similar in-context examples for prompt learning. Previous works use raw dialogue context as search…

Computation and Language · Computer Science 2024-04-04 Seanie Lee , Jianpeng Cheng , Joris Driesen , Alexandru Coca , Anders Johannsen

Dialogue state tracking is an important component in task-oriented dialogue systems to identify users' goals and requests as a dialogue proceeds. However, as most previous models are dependent on dialogue slots, the model complexity soars…

Computation and Language · Computer Science 2019-09-27 Chenguang Zhu , Michael Zeng , Xuedong Huang

Dialogue state tracking (DST) aims to extract essential information from multi-turn dialogue situations and take appropriate actions. A belief state, one of the core pieces of information, refers to the subject and its specific content, and…

Computation and Language · Computer Science 2022-04-01 Takyoung Kim , Hoonsang Yoon , Yukyung Lee , Pilsung Kang , Misuk Kim

We present MST-MIXER - a novel video dialog model operating over a generic multi-modal state tracking scheme. Current models that claim to perform multi-modal state tracking fall short of two major aspects: (1) They either track only one…

Computer Vision and Pattern Recognition · Computer Science 2024-07-08 Adnen Abdessaied , Lei Shi , Andreas Bulling

Automated negotiation support systems aim to help human negotiators reach more favorable outcomes in multi-issue negotiations (e.g., an employer and a candidate negotiating over issues such as salary, hours, and promotions before a job…

Computation and Language · Computer Science 2023-07-14 Amogh Mannekote , Bonnie J. Dorr , Kristy Elizabeth Boyer
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