Related papers: Query Understanding via Intent Description Generat…
In exploratory search, users often submit vague queries to investigate unfamiliar topics, but receive limited feedback about how the search engine understood their input. This leads to a self-reinforcing cycle of mismatched results and…
This paper studies the problem of information retrieval, to adapt to unseen tasks. Existing work generates synthetic queries from domain-specific documents to jointly train the retriever. However, the conventional query generator assumes…
Query-document relevance prediction is a critical problem in Information Retrieval systems. This problem has increasingly been tackled using (pretrained) transformer-based models which are finetuned using large collections of labeled data.…
Any organization needs to improve their products, services, and processes. In this context, engaging with customers and understanding their journey is essential. Organizations have leveraged various techniques and technologies to support…
Intent recognition is critical for task-oriented dialogue systems. However, for emerging domains and new services, it is difficult to accurately identify the key intent of a conversation due to time-consuming data annotation and…
Query understanding (QU) aims to accurately infer user intent to improve document retrieval. It plays a vital role in modern search engines. While large language models (LLMs) have made notable progress in this area, their effectiveness has…
Traditional relational data interfaces require precise structured queries over potentially complex schemas. These rigid data retrieval mechanisms pose hurdles for non-expert users, who typically lack language expertise and are unfamiliar…
In specialized fields like the scientific domain, constructing large-scale human-annotated datasets poses a significant challenge due to the need for domain expertise. Recent methods have employed large language models to generate synthetic…
Understanding a user's query intent behind a search is critical for modern search engine success. Accurate query intent prediction allows the search engine to better serve the user's need by rendering results from more relevant categories.…
Detecting and identifying user intent from text, both written and spoken, plays an important role in modelling and understand dialogs. Existing research for intent discovery model it as a classification task with a predefined set of known…
New intent discovery aims to uncover novel intent categories from user utterances to expand the set of supported intent classes. It is a critical task for the development and service expansion of a practical dialogue system. Despite its…
Intent detection with semantically similar fine-grained intents is a challenging task. To address it, we reformulate intent detection as a question-answering retrieval task by treating utterances and intent names as questions and answers.…
We propose a novel text generation task, namely Curiosity-driven Question Generation. We start from the observation that the Question Generation task has traditionally been considered as the dual problem of Question Answering, hence…
An important goal of online platforms is to enable content discovery, i.e. allow users to find a catalog entity they were not familiar with. A pre-requisite to discover an entity, e.g. a book, with a search engine is that the entity is…
In a practical dialogue system, users may input out-of-domain (OOD) queries. The Generalized Intent Discovery (GID) task aims to discover OOD intents from OOD queries and extend them to the in-domain (IND) classifier. However, GID only…
Generative models for Information Retrieval, where ranking of documents is viewed as the task of generating a query from a document's language model, were very successful in various IR tasks in the past. However, with the advent of modern…
Intent detection is a crucial component of modern conversational systems, since accurately identifying user intent at the beginning of a conversation is essential for generating effective responses. Recent efforts have focused on studying…
Generative Retrieval (GR) is an emerging paradigm in information retrieval that leverages generative models to directly map queries to relevant document identifiers (DocIDs) without the need for traditional query processing or document…
User intent understanding is a crucial step in designing both conversational agents and search engines. Detecting or inferring user intent is challenging, since the user utterances or queries can be short, ambiguous, and contextually…
Customers interacting with product search engines are increasingly formulating information-seeking queries. Frequently Asked Question (FAQ) retrieval aims to retrieve common question-answer pairs for a user query with question intent.…