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Agents powered by large language models have shown remarkable abilities in solving complex tasks. However, most agent systems remain reactive, limiting their effectiveness in scenarios requiring foresight and autonomous decision-making. In…

Large language models (LLMs) excel at solving problems with clear and complete statements, but often struggle with nuanced environments or interactive tasks which are common in most real-world scenarios. This highlights the critical need…

Agency, the capacity to proactively shape events, is central to how humans interact and collaborate. While LLMs are being developed to simulate human behavior and serve as human-like agents, little attention has been given to the Agency…

Computation and Language · Computer Science 2024-02-09 Ashish Sharma , Sudha Rao , Chris Brockett , Akanksha Malhotra , Nebojsa Jojic , Bill Dolan

There is an increasing demand for task-oriented dialogue systems which can assist users in various activities such as booking tickets and restaurant reservations. In order to complete dialogues effectively, dialogue policy plays a key role…

Computation and Language · Computer Science 2019-09-23 Tian Lan , Xianling Mao , Heyan Huang

Stylistic variation is critical to render the utterances generated by conversational agents natural and engaging. In this paper, we focus on sequence-to-sequence models for open-domain dialogue response generation and propose a new method…

Computation and Language · Computer Science 2018-10-02 Yujie Xing , Raquel Fernández

We present metrics for evaluating dialog systems through a psychologically-grounded "human" lens in which conversational agents express a diversity of both states (e.g., emotion) and traits (e.g., personality), just as people do. We present…

Computation and Language · Computer Science 2023-09-19 Salvatore Giorgi , Shreya Havaldar , Farhan Ahmed , Zuhaib Akhtar , Shalaka Vaidya , Gary Pan , Lyle H. Ungar , H. Andrew Schwartz , Joao Sedoc

In cognitive science and linguistic theory, dialogue is not seen as a chain of independent utterances but rather as a joint activity sustained by coherence, consistency, and shared understanding. However, many systems for open-domain and…

Computation and Language · Computer Science 2026-03-24 Tianyi Zhang , David Traum

The Visual Dialogue task requires an agent to engage in a conversation about an image with a human. It represents an extension of the Visual Question Answering task in that the agent needs to answer a question about an image, but it needs…

Computer Vision and Pattern Recognition · Computer Science 2017-11-22 Qi Wu , Peng Wang , Chunhua Shen , Ian Reid , Anton van den Hengel

Automatic evaluation metrics are indispensable for evaluating generated text. To date, these metrics have focused almost exclusively on the content selection aspect of the system output, ignoring the linguistic quality aspect altogether. We…

Computation and Language · Computer Science 2020-10-07 Wanzheng Zhu , Suma Bhat

Large language models (LLMs) are increasingly used as evaluators for natural language generation, applying human-defined rubrics to assess system outputs. However, human rubrics are often static and misaligned with how models internally…

Computation and Language · Computer Science 2026-02-10 Clemencia Siro , Pourya Aliannejadi , Mohammad Aliannejadi

An important aspect of developing dialogue systems is how to evaluate and compare the performance of different systems. Existing automatic evaluation metrics are based on turn-level quality evaluation and use average scores for system-level…

Computation and Language · Computer Science 2021-05-28 Jiannan Xiang , Yahui Liu , Deng Cai , Huayang Li , Defu Lian , Lemao Liu

Conversational recommender systems have attracted immense attention recently. The most recent approaches rely on neural models trained on recorded dialogs between humans, implementing an end-to-end learning process. These systems are…

Information Retrieval · Computer Science 2022-05-26 Ahtsham Manzoor , Dietmar Jannach

In measurement theory, instruments do not simply record reality; they help constitute what is observed. The same holds for generative AI evaluation: benchmarks do not just measure, they shape what models appear to be. Functionalist…

Artificial Intelligence · Computer Science 2026-04-23 Rebecca L. Johnson

Voice dictation is increasingly used for text entry, especially in mobile scenarios. However, the speech-based experience gets disrupted when users must go back to a screen and keyboard to review and edit the text. While existing dictation…

Human-Computer Interaction · Computer Science 2024-03-12 Can Liu , Siying Hu , Li Feng , Mingming Fan

Conversational grounding is a collaborative mechanism for establishing mutual knowledge among participants engaged in a dialogue. This experimental study analyzes information-seeking conversations to investigate the capabilities of large…

Computation and Language · Computer Science 2024-06-05 Kristiina Jokinen , Phillip Schneider , Taiga Mori

Conditioned dialogue generation suffers from the scarcity of labeled responses. In this work, we exploit labeled non-dialogue text data related to the condition, which are much easier to collect. We propose a multi-task learning approach to…

Computation and Language · Computer Science 2021-04-27 Yan Zeng , Jian-Yun Nie

Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…

Computation and Language · Computer Science 2021-01-01 Yi-Chia Wang , Alexandros Papangelis , Runze Wang , Zhaleh Feizollahi , Gokhan Tur , Robert Kraut

In comparison to the interpretation of classification models, the explanation of sequence generation models is also an important problem, however it has seen little attention. In this work, we study model-agnostic explanations of a…

Computation and Language · Computer Science 2022-02-08 Yi-Lin Tuan , Connor Pryor , Wenhu Chen , Lise Getoor , William Yang Wang

Recent work studies the cognitive capabilities of language models through psychological tests designed for humans. While these studies are helpful for understanding the general capabilities of these models, there is no guarantee that a…

Computation and Language · Computer Science 2023-05-30 Lingjun Zhao , Khanh Nguyen , Hal Daumé

To reduce the need for human annotations, large language models (LLMs) have been proposed as judges of the quality of other candidate models. The performance of LLM judges is typically evaluated by measuring the correlation with human…

Computation and Language · Computer Science 2025-05-14 Andreas Stephan , Dawei Zhu , Matthias Aßenmacher , Xiaoyu Shen , Benjamin Roth
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