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In this paper, we propose the Brand-Topic Model (BTM) which aims to detect brand-associated polarity-bearing topics from product reviews. Different from existing models for sentiment-topic extraction which assume topics are grouped under…
Online commerce relies heavily on user generated reviews to provide unbiased information about products that they have not physically seen. The importance of reviews has attracted multiple exploitative online behaviours and requires methods…
Online controlled experiments, colloquially known as A/B-tests, are the bread and butter of real-world recommender system evaluation. Typically, end-users are randomly assigned some system variant, and a plethora of metrics are then…
We study user sentiment (reported via optional surveys) as a metric for fully randomized A/B tests. Both user-level covariates and treatment assignment can impact response propensity. We propose a set of consistent estimators for the…
With the rapid growth of digital information, personalized recommendation systems have become an indispensable part of Internet services, especially in the fields of e-commerce, social media, and online entertainment. However, traditional…
Text mining approaches are being used increasingly for business analytics. In particular, such approaches are now central to understanding users' feedback regarding systems delivered via online application distribution platforms such as…
Discriminative correlation filters show excellent performance in object tracking. However, in complex scenes, the apparent characteristics of the tracked target are variable, which makes it easy to pollute the model and cause the model…
Mobile app usage behavior reveals human patterns and is crucial for stakeholders, but data collection is costly and raises privacy issues. Data synthesis can address this by generating artificial datasets that mirror real-world data. In…
Improving the energy efficiency of mobile applications is a topic that has gained a lot of attention recently. It has been addressed in a number of ways such as identifying energy bugs and developing a catalog of energy patterns. Previous…
Context modeling and recognition represent complex tasks that allow mobile and ubiquitous computing applications to adapt to the user's situation. Current solutions mainly focus on limited context information generally processed on…
The emergence and wide-spread use of online social networks has led to a dramatic increase on the availability of social activity data. Importantly, this data can be exploited to investigate, at a microscopic level, some of the problems…
Recommender systems nowadays are playing an important role in the delivery of services and information to users. Sentiment analysis (also known as opinion mining) is the process of determining the attitude of textual opinions, whether they…
Introducing Entity-Aspect Sentiment Triplet Extraction (EASTE), a novel Aspect-Based Sentiment Analysis (ABSA) task which extends Target-Aspect-Sentiment Detection (TASD) by separating aspect categories (e.g., food#quality) into pre-defined…
Application developers advertise their Apps by creating product pages with App images, and bidding on search terms. It is then crucial for App images to be highly relevant with the search terms. Solutions to this problem require an…
This paper proposes Text mAtching based SequenTial rEcommendation model (TASTE), which maps items and users in an embedding space and recommends items by matching their text representations. TASTE verbalizes items and user-item interactions…
The competing nature of the app market motivates us to shift our focus on apps that provide similar functionalities and directly compete with each other (i.e., peer apps). In this work, we study the ratings and the review text of 100…
Urban transit agencies increasingly turn to social media to monitor emerging service risks such as crowding, delays, and safety incidents, yet the signals of concern are sparse, short, and easily drowned by routine chatter. We address this…
This research project aims to tackle the growing mental health challenges in today's digital age. It employs a modified pre-trained BERT model to detect depressive text within social media and users' web browsing data, achieving an…
Large-scale commercial search systems optimize for relevance to drive successful sessions that help users find what they are looking for. To maximize relevance, we leverage two complementary objectives: behavioral relevance (results users…
Sentiment analysis, widely critiqued for capturing merely the overall tone of a corpus, falls short in accurately reflecting the latent structures and political stances within texts. This study introduces topic metrics, dummy variables…