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Recently, many studies focus on utilizing large language models (LLMs) into educational dialogues. Especially, within liberal arts dialogues, educators must balance \textbf{H}umanized communication, \textbf{T}eaching expertise, and…
Conversational retrieval refers to an information retrieval system that operates in an iterative and interactive manner, requiring the retrieval of various external resources, such as persona, knowledge, and even response, to effectively…
Dialogue discourse parsing aims to uncover the internal structure of a multi-participant conversation by finding all the discourse~\emph{links} and corresponding~\emph{relations}. Previous work either treats this task as a series of…
While word error rates of automatic speech recognition (ASR) systems have consistently fallen, natural language understanding (NLU) applications built on top of ASR systems still attribute significant numbers of failures to low-quality…
Detecting toxic language including sexism, harassment and abusive behaviour, remains a critical challenge, particularly in its subtle and context-dependent forms. Existing approaches largely focus on isolated message-level classification,…
While multi-party conversations are often less structured than monologues and documents, they are implicitly organized by semantic level correlations across the interactive turns, and dialogue discourse analysis can be applied to predict…
End-to-end models for goal-orientated dialogue are challenging to train, because linguistic and strategic aspects are entangled in latent state vectors. We introduce an approach to learning representations of messages in dialogues by…
A humanized dialogue system is expected to generate empathetic replies, which should be sensitive to the users' expressed emotion. The task of empathetic dialogue generation is proposed to address this problem. The essential challenges lie…
The ability to model and automatically detect dialogue act is an important step toward understanding spontaneous speech and Instant Messages. However, it has been difficult to infer a dialogue act from a surface utterance because it highly…
With proliferation of user generated contents in social media platforms, establishing mechanisms to automatically identify toxic and abusive content becomes a prime concern for regulators, researchers, and society. Keeping the balance…
The spread of hate speech on social media space is currently a serious issue. The undemanding access to the enormous amount of information being generated on these platforms has led people to post and react with toxic content that…
For task-oriented dialog systems to be maximally useful, it must be able to process conversations in a way that is (1) generalizable with a small number of training examples for new task domains, and (2) robust to user input in various…
Online discourse is often perceived as polarized and unproductive. While some conversational discourse parsing frameworks are available, they do not naturally lend themselves to the analysis of contentious and polarizing discussions.…
With the fast growth of mobile computing and Web technologies, offensive language has become more prevalent on social networking platforms. Since offensive language identification in local languages is essential to moderate the social media…
An increasingly common expression of online hate speech is multimodal in nature and comes in the form of memes. Designing systems to automatically detect hateful content is of paramount importance if we are to mitigate its undesirable…
Dialog systems have achieved significant progress and have been widely used in various scenarios. The previous researches mainly focused on designing dialog generation models in a single scenario, while comprehensive abilities are required…
Compared with standard text, understanding dialogue is more challenging for machines as the dynamic and unexpected semantic changes in each turn. To model such inconsistent semantics, we propose a simple but effective Hierarchical Dialogue…
Depression is a serious mental illness that impacts the way people communicate, especially through their emotions, and, allegedly, the way they interact with others. This work examines depression signals in dialogs, a less studied setting…
Dialog policy decides what and how a task-oriented dialog system will respond, and plays a vital role in delivering effective conversations. Many studies apply Reinforcement Learning to learn a dialog policy with the reward function which…
Social norms are shared rules that govern and facilitate social interaction. Violating such social norms via teasing and insults may serve to upend power imbalances or, on the contrary reinforce solidarity and rapport in conversation,…