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The proliferation of abusive language in online communications has posed significant risks to the health and wellbeing of individuals and communities. The growing concern regarding online abuse and its consequences necessitates methods for…

Computation and Language · Computer Science 2025-04-25 Samaneh Hosseini Moghaddam , Kelly Lyons , Cheryl Regehr , Vivek Goel , Kaitlyn Regehr

A discourse containing one or more sentences describes daily issues and events for people to communicate their thoughts and opinions. As sentences are normally consist of multiple text segments, correct understanding of the theme of a…

Computation and Language · Computer Science 2022-03-08 Wei Xiang , Bang Wang

The recent surge of text-based online counseling applications enables us to collect and analyze interactions between counselors and clients. A dataset of those interactions can be used to learn to automatically classify the client…

Computation and Language · Computer Science 2019-04-02 Sungjoon Park , Donghyun Kim , Alice Oh

Hate speech, offensive language, aggression, racism, sexism, and other abusive language are common phenomena in social media. There is a need for Artificial Intelligence(AI)based intervention which can filter hate content at scale. Most…

Computation and Language · Computer Science 2024-11-13 Prashant Kapil , Asif Ekbal

Discourse relation identification has been an active area of research for many years, and the challenge of identifying implicit relations remains largely an unsolved task, especially in the context of an open-domain dialogue system.…

Computation and Language · Computer Science 2019-07-10 Mingyu Derek Ma , Kevin K. Bowden , Jiaqi Wu , Wen Cui , Marilyn Walker

Large language models (LLMs) excel in many diverse applications beyond language generation, e.g., translation, summarization, and sentiment analysis. One intriguing application is in text classification. This becomes pertinent in the realm…

Computation and Language · Computer Science 2024-03-14 Tharindu Kumarage , Amrita Bhattacharjee , Joshua Garland

The role of data in building AI systems has recently been emphasized by the emerging concept of data-centric AI. Unfortunately, in the real-world, datasets may contain dirty samples, such as poisoned samples from backdoor attack, noisy…

Computer Vision and Pattern Recognition · Computer Science 2024-04-02 Zihao Zhu , Mingda Zhang , Shaokui Wei , Bingzhe Wu , Baoyuan Wu

We present a holistic approach to building a robust and useful natural language classification system for real-world content moderation. The success of such a system relies on a chain of carefully designed and executed steps, including the…

Computation and Language · Computer Science 2023-02-16 Todor Markov , Chong Zhang , Sandhini Agarwal , Tyna Eloundou , Teddy Lee , Steven Adler , Angela Jiang , Lilian Weng

The rise of emergence of social media platforms has fundamentally altered how people communicate, and among the results of these developments is an increase in online use of abusive content. Therefore, automatically detecting this content…

Computation and Language · Computer Science 2023-02-20 Khouloud Mnassri , Praboda Rajapaksha , Reza Farahbakhsh , Noel Crespi

A significant challenge in automating hate speech detection on social media is distinguishing hate speech from regular and offensive language. These identify an essential category of content that web filters seek to remove. Only automated…

Computation and Language · Computer Science 2024-11-12 Faria Naznin , Md Touhidur Rahman , Shahran Rahman Alve

The dissemination of online hate speech can have serious negative consequences for individuals, online communities, and entire societies. This and the large volume of hateful online content prompted both practitioners', i.e., in content…

Computation and Language · Computer Science 2025-04-14 Julian Bäumler , Louis Blöcher , Lars-Joel Frey , Xian Chen , Markus Bayer , Christian Reuter

Recently, various response generation models for two-party conversations have achieved impressive improvements, but less effort has been paid to multi-party conversations (MPCs) which are more practical and complicated. Compared with a…

Computation and Language · Computer Science 2022-03-17 Jia-Chen Gu , Chao-Hong Tan , Chongyang Tao , Zhen-Hua Ling , Huang Hu , Xiubo Geng , Daxin Jiang

Existing methods for Dialogue Response Generation (DRG) in Task-oriented Dialogue Systems (TDSs) can be grouped into two categories: template-based and corpus-based. The former prepare a collection of response templates in advance and fill…

Computation and Language · Computer Science 2020-08-11 Phillip Lippe , Pengjie Ren , Hinda Haned , Bart Voorn , Maarten de Rijke

Dialogue engines that incorporate different types of agents to converse with humans are popular. However, conversations are dynamic in the sense that a selected response will change the conversation on-the-fly, influencing the subsequent…

Computation and Language · Computer Science 2020-05-08 Asir Saeed , Khai Mai , Pham Minh , Nguyen Tuan Duc , Danushka Bollegala

The abstract outlines the problem of toxic comments on social media platforms, where individuals use disrespectful, abusive, and unreasonable language that can drive users away from discussions. This behavior is referred to as anti-social…

Machine Learning · Computer Science 2023-04-17 K. Poojitha , A. Sai Charish , M. Arun Kuamr Reddy , S. Ayyasamy

We investigate the task of modeling open-domain, multi-turn, unstructured, multi-participant, conversational dialogue. We specifically study the effect of incorporating different elements of the conversation. Unlike previous efforts, which…

Computation and Language · Computer Science 2016-06-02 Rami Al-Rfou , Marc Pickett , Javier Snaider , Yun-hsuan Sung , Brian Strope , Ray Kurzweil

Deep learning is providing very positive results in areas related to conversational interfaces, such as speech recognition, but its potential benefit for dialog management has still not been fully studied. In this paper, we perform an…

Computation and Language · Computer Science 2021-09-01 Lukáš Matějů , David Griol , Zoraida Callejas , José Manuel Molina , Araceli Sanchis

Toxic Online Content (TOC) includes messages on digital platforms that are harmful, hostile, or damaging to constructive public discourse. Individuals, organizations, and LLMs respond to TOC through counterspeech or counternarrative…

Computers and Society · Computer Science 2025-10-15 Lisa Schirch , Kristina Radivojevic , Cathy Buerger

Fact-based dialogue generation is a task of generating a human-like response based on both dialogue context and factual texts. Various methods were proposed to focus on generating informative words that contain facts effectively. However,…

Computation and Language · Computer Science 2020-05-11 Ryota Tanaka , Akinobu Lee

The need for high-quality data has been a key issue hindering the research of dialogue tasks. Recent studies try to build datasets through manual, web crawling, and large pre-trained models. However, man-made data is expensive and data…

Computation and Language · Computer Science 2023-10-18 Hang Yin , Pinren Lu , Ziang Li , Bin Sun , Kan Li