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Conversational agents often encounter ambiguous user requests, requiring an effective clarification to successfully complete tasks. While recent advancements in real-world applications favor multi-agent architectures to manage complex…

Artificial Intelligence · Computer Science 2025-12-16 Emre Can Acikgoz , Jinoh Oh , Joo Hyuk Jeon , Jie Hao , Heng Ji , Dilek Hakkani-Tür , Gokhan Tur , Xiang Li , Chengyuan Ma , Xing Fan

In empathetic conversations, humans express their empathy to others with empathetic intents. However, most existing empathetic conversational methods suffer from a lack of empathetic intents, which leads to monotonous empathy. To address…

Computation and Language · Computer Science 2022-04-27 Mao Yan Chen , Siheng Li , Yujiu Yang

Identifying intents from dialogue utterances forms an integral component of task-oriented dialogue systems. Intent-related tasks are typically formulated either as a classification task, where the utterances are classified into predefined…

Computation and Language · Computer Science 2023-10-26 Bhavuk Singhal , Ashim Gupta , Shivasankaran V P , Amrith Krishna

Assistive shared-control robots have the potential to transform the lives of millions of people afflicted with severe motor impairments. The usefulness of shared-control robots typically relies on the underlying autonomy's ability to infer…

Robotics · Computer Science 2020-05-08 Deepak E. Gopinath , Brenna D. Argall

The opaque nature of many intelligent systems violates established usability principles and thus presents a challenge for human-computer interaction. Research in the field therefore highlights the need for transparency, scrutability,…

Human-Computer Interaction · Computer Science 2021-02-19 Malin Eiband , Daniel Buschek , Heinrich Hussmann

Generative AI shifts interaction toward intent-based outcome specification, despite user intents being inherently vague, fluid, and evolving. While a growing body of HCI research has proposed diverse interaction techniques to support this…

Human-Computer Interaction · Computer Science 2026-01-29 Yoonsu Kim , Kihoon Son , Seoyoung Kim , Brandon Chin , Juho Kim

The standard task-oriented dialogue pipeline uses intent classification and slot-filling to interpret user utterances. While this approach can handle a wide range of queries, it does not extract the information needed to handle more complex…

Computation and Language · Computer Science 2022-10-25 Andrew Lee , Zhenguo Chen , Kevin Leach , Jonathan K. Kummerfeld

The requirements engineering process is a crucial stage of the software development life cycle. It involves various stakeholders from different professional backgrounds, particularly in the requirements elicitation phase. Each stakeholder…

Computation and Language · Computer Science 2020-03-31 Vaibhav Jain , Ruchika Malhotra , Sanskar Jain , Nishant Tanwar

Dialogue systems have many applications such as customer support or question answering. Typically they have been limited to shallow single turn interactions. However more advanced applications such as career coaching or planning a trip…

Previous text-to-SQL datasets and systems have primarily focused on user questions with clear intentions that can be answered. However, real user questions can often be ambiguous with multiple interpretations or unanswerable due to a lack…

One of the primary tasks in Natural Language Understanding (NLU) is to recognize the intents as well as domains of users' spoken and written language utterances. Most existing research formulates this as a supervised classification problem…

Computation and Language · Computer Science 2020-06-03 Nikhita Vedula , Rahul Gupta , Aman Alok , Mukund Sridhar

Open intent detection is a significant problem in natural language understanding, which aims to identify the unseen open intent while ensuring known intent identification performance. However, current methods face two major challenges.…

Computation and Language · Computer Science 2023-05-08 Hanlei Zhang , Hua Xu , Shaojie Zhao , Qianrui Zhou

In visual question answering (VQA) context, users often pose ambiguous questions to visual language models (VLMs) due to varying expression habits. Existing research addresses such ambiguities primarily by rephrasing questions. These…

Computer Vision and Pattern Recognition · Computer Science 2025-09-17 Pu Jian , Donglei Yu , Wen Yang , Shuo Ren , Jiajun Zhang

While we do not always use words, communicating what we want to an AI is a conversation -- with ourselves as well as with it, a recurring loop with optional steps depending on the complexity of the situation and our request. Any given…

Human-Computer Interaction · Computer Science 2023-09-06 Elena L. Glassman

Large language models have demonstrated exceptional capabilities in understanding and generation. However, in real-world scenarios, users' natural language expressions are often inherently fuzzy, ambiguous, and uncertain, leading to…

Human-Computer Interaction · Computer Science 2026-01-30 Zongyu Chang , Feihong Lu , Ziqin Zhu , Qian Li , Cheng Ji , Tao Yang , Zhuo Chen , Hao Peng , Yang Liu , Ruifeng Xu , Yangqiu Song , Jianxin Li , Shangguang Wang

Goal-oriented dialog has been given attention due to its numerous applications in artificial intelligence. Goal-oriented dialogue tasks occur when a questioner asks an action-oriented question and an answerer responds with the intent of…

Computer Vision and Pattern Recognition · Computer Science 2018-11-29 Sang-Woo Lee , Yu-Jung Heo , Byoung-Tak Zhang

Beyond hallucinations, another problem in program synthesis using LLMs is ambiguity in user intent. We illustrate the ambiguity problem in a networking context for LLM-based incremental configuration synthesis of route-maps and ACLs. These…

Networking and Internet Architecture · Computer Science 2025-07-17 Rajdeep Mondal , Nikolaj Bjorner , Todd Millstein , Alan Tang , George Varghese

Open-domain dialogue systems need to grasp social commonsense to understand and respond effectively to human users. Commonsense-augmented dialogue models have been proposed that aim to infer commonsense knowledge from dialogue contexts in…

Computation and Language · Computer Science 2025-01-22 Sarah E. Finch , Jinho D. Choi

This paper introduces a natural language understanding (NLU) framework for argumentative dialogue systems in the information-seeking and opinion building domain. The proposed framework consists of two sub-models, namely intent classifier…

Computation and Language · Computer Science 2022-02-22 Waheed Ahmed Abro , Annalena Aicher , Niklas Rach , Stefan Ultes , Wolfgang Minker , Guilin Qi

Discovering new intents is of great significance to establishing Bootstrapped Task-Oriented Dialogue System. Most existing methods either lack the ability to transfer prior knowledge in the known intent data or fall into the dilemma of…

Computation and Language · Computer Science 2022-10-24 Yunhua Zhou , Peiju Liu , Yuxin Wang , Xipeng QIu