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A major bottleneck for building statistical spoken dialogue systems for new domains and applications is the need for large amounts of training data. To address this problem, we adopt the multi-dimensional approach to dialogue management and…

Computation and Language · Computer Science 2022-04-15 Simon Keizer , Norbert Braunschweiler , Svetlana Stoyanchev , Rama Doddipatla

Language understanding is a key component in a spoken dialogue system. In this paper, we investigate how the language understanding module influences the dialogue system performance by conducting a series of systematic experiments on a…

Computation and Language · Computer Science 2017-03-22 Xiujun Li , Yun-Nung Chen , Lihong Li , Jianfeng Gao , Asli Celikyilmaz

This paper discusses models for dialogue state tracking using recurrent neural networks (RNN). We present experiments on the standard dialogue state tracking (DST) dataset, DSTC2. On the one hand, RNN models became the state of the art…

Computation and Language · Computer Science 2016-07-15 Ondřej Plátek , Petr Bělohlávek , Vojtěch Hudeček , Filip Jurčíček

Neural generative models have been become increasingly popular when building conversational agents. They offer flexibility, can be easily adapted to new domains, and require minimal domain engineering. A common criticism of these systems is…

Computation and Language · Computer Science 2019-07-29 Chinnadhurai Sankar , Sandeep Subramanian , Christopher Pal , Sarath Chandar , Yoshua Bengio

We investigate the problem of multi-domain Dialogue State Tracking (DST) with open vocabulary, which aims to extract the state from the dialogue. Existing approaches usually concatenate previous dialogue state with dialogue history as the…

Computation and Language · Computer Science 2020-10-22 Yan Zeng , Jian-Yun Nie

Task-oriented dialogue systems aim to help users achieve their goals in specific domains. Recent neural dialogue systems use the entire dialogue history for abundant contextual information accumulated over multiple conversational turns.…

Computation and Language · Computer Science 2021-03-12 Hyunmin Jeon , Gary Geunbae Lee

Dialog State Tracking (DST), an integral part of modern dialog systems, aims to track user preferences and constraints (slots) in task-oriented dialogs. In real-world settings with constantly changing services, DST systems must generalize…

Computation and Language · Computer Science 2021-01-22 Shuyang Li , Jin Cao , Mukund Sridhar , Henghui Zhu , Shang-Wen Li , Wael Hamza , Julian McAuley

Dialog state tracking is used to estimate the current belief state of a dialog given all the preceding conversation. Machine reading comprehension, on the other hand, focuses on building systems that read passages of text and answer…

Computation and Language · Computer Science 2019-08-16 Shuyang Gao , Abhishek Sethi , Sanchit Agarwal , Tagyoung Chung , Dilek Hakkani-Tur

Task-oriented dialogue systems are either modularized with separate dialogue state tracking (DST) and management steps or end-to-end trainable. In either case, the knowledge base (KB) plays an essential role in fulfilling user requests.…

Computation and Language · Computer Science 2020-09-30 Andrea Madotto , Samuel Cahyawijaya , Genta Indra Winata , Yan Xu , Zihan Liu , Zhaojiang Lin , Pascale Fung

An indispensable component in task-oriented dialogue systems is the dialogue state tracker, which keeps track of users' intentions in the course of conversation. The typical approach towards this goal is to fill in multiple pre-defined…

Computation and Language · Computer Science 2021-01-26 Fanghua Ye , Jarana Manotumruksa , Qiang Zhang , Shenghui Li , Emine Yilmaz

With the advent of conversational assistants, like Amazon Alexa, Google Now, etc., dialogue systems are gaining a lot of traction, especially in industrial setting. These systems typically consist of Spoken Language understanding component…

Computation and Language · Computer Science 2019-07-19 Arshit Gupta , John Hewitt , Katrin Kirchhoff

Structured belief states are crucial for user goal tracking and database query in task-oriented dialog systems. However, training belief trackers often requires expensive turn-level annotations of every user utterance. In this paper we aim…

Computation and Language · Computer Science 2020-10-14 Yichi Zhang , Zhijian Ou , Huixin Wang , Junlan Feng

End-to-end multi-task dialogue systems are usually designed with separate modules for the dialogue pipeline. Among these, the policy module is essential for deciding what to do in response to user input. This policy is trained by…

Computation and Language · Computer Science 2024-03-27 Navin Kamuni , Hardik Shah , Sathishkumar Chintala , Naveen Kunchakuri , Sujatha Alla Old Dominion

Statistical spoken dialogue systems have the attractive property of being able to be optimised from data via interactions with real users. However in the reinforcement learning paradigm the dialogue manager (agent) often requires…

Machine Learning · Computer Science 2015-08-19 Pei-Hao Su , David Vandyke , Milica Gasic , Nikola Mrksic , Tsung-Hsien Wen , Steve Young

We propose a novel preference alignment framework for improving spoken dialogue models on real-time conversations from user interactions. Current preference learning methods primarily focus on text-based language models, and are not…

Computation and Language · Computer Science 2025-06-27 Anne Wu , Laurent Mazaré , Neil Zeghidour , Alexandre Défossez

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…

One of the difficulties in training dialogue systems is the lack of training data. We explore the possibility of creating dialogue data through the interaction between a dialogue system and a user simulator. Our goal is to develop a…

Computation and Language · Computer Science 2021-07-27 Bo-Hsiang Tseng , Yinpei Dai , Florian Kreyssig , Bill Byrne

Dialog state tracking (DST) is a core component in task-oriented dialog systems. Existing approaches for DST mainly fall into one of two categories, namely, ontology-based and ontology-free methods. An ontology-based method selects a value…

Computation and Language · Computer Science 2020-10-29 Jian-Guo Zhang , Kazuma Hashimoto , Chien-Sheng Wu , Yao Wan , Philip S. Yu , Richard Socher , Caiming Xiong

In recent years, fostered by deep learning technologies and by the high demand for conversational AI, various approaches have been proposed that address the capacity to elicit and understand user's needs in task-oriented dialogue systems.…

Computation and Language · Computer Science 2020-11-03 Samuel Louvan , Bernardo Magnini

Spoken dialogue systems (SDSs) have been separately developed under two different categories, task-oriented and chit-chat. The former focuses on achieving functional goals and the latter aims at creating engaging social conversations…

Computation and Language · Computer Science 2023-07-06 Ye Liu , Stefan Ultes , Wolfgang Minker , Wolfgang Maier
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