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Internet users have formed a wide array of online communities with nuanced and diverse community goals and norms. However, most online platforms only offer a limited set of governance models in their software infrastructure and leave little…

Human-Computer Interaction · Computer Science 2024-02-29 Leijie Wang , Nicolas Vincent , Julija Rukanskaitė , Amy X. Zhang

Governance in online communities is an increasingly high-stakes challenge, and yet many basic features of offline governance legacies--juries, political parties, term limits, and formal debates, to name a few--are not in the feature-sets of…

Computers and Society · Computer Science 2021-03-16 Nathan Schneider , Primavera De Filippi , Seth Frey , Joshua Z. Tan , Amy X. Zhang

Social media sites are often guided by a core group of committed users engaged in various forms of governance. A crucial aspect of this type of governance is deliberation, in which such a group reaches decisions on issues of importance to…

Physics and Society · Physics 2010-04-22 Jure Leskovec , Daniel Huttenlocher , Jon Kleinberg

Developing a strong community requires empowered leadership capable of overcoming governance challenges. New online platforms have given users opportunities to practice governance through content moderation roles. The over 2.8 million…

Computers and Society · Computer Science 2022-06-14 Hannah M Wang , Beril Bulat , Stephen Fujimoto , Seth Frey

Millions of online communities are governed by volunteer moderators, who shape their communities by setting and enforcing rules, recruiting additional moderators, and participating in the community themselves. These moderators must…

Social and Information Networks · Computer Science 2025-01-27 Galen Weld , Leon Leibmann , Amy X. Zhang , Tim Althoff

Decentralizing the governance of social computing systems to communities promises to empower them to make independent decisions, with nuance and in accordance with their values. Yet, communities do not govern in isolation. Many problems…

Human-Computer Interaction · Computer Science 2026-01-16 Sohyeon Hwang , Sophie Rollins , Thatiany Andrade Nunes , Yuhan Liu , Richmond Wong , Aaron Shaw , Andrés Monroy-Hernández

Formal rules and policies are fundamental in formally specifying a social system: its operation, boundaries, processes, and even ontology. Recent scholarship has highlighted the role of formal policy in collective knowledge creation, game…

Human-Computer Interaction · Computer Science 2024-05-27 Mahasweta Chakraborti , Sailendra Akash Bonagiri , Santiago Virgüez-Ruiz , Seth Frey

Lightweight fine-tuning techniques and the rise of 'open' AI model marketplaces have enabled individuals to easily build and release generative models. Yet, this accessibility also raises risks, including the production of harmful and…

Human-Computer Interaction · Computer Science 2026-02-24 Eun Jeong Kang , Fengyang Lin , Angel Hsing-Chi Hwang

Building a successful community means governing active populations and limited resources. This challenge often requires communities to design formal governance systems from scratch. But the characteristics of successful institutional…

Social and Information Networks · Computer Science 2022-02-04 Seth Frey , Qiankun Zhong , Beril Bulat , William D. Weisman , Caitlyn Liu , Stephen Fujimoto , Hannah M. Wang , Charles M. Schweik

Computational Politics is the study of computational methods to analyze and moderate users' behaviors related to political activities such as election campaign persuasion, political affiliation, and opinion mining. With the rapid…

Social and Information Networks · Computer Science 2020-04-03 Ehsan ul Haq , Tristan Braud , Young D. Kwon , Pan Hui

We study the impact of content moderation policies in online communities. In our theoretical model, a platform chooses a content moderation policy and individuals choose whether or not to participate in the community according to the…

Data Structures and Algorithms · Computer Science 2023-10-17 Cynthia Dwork , Chris Hays , Jon Kleinberg , Manish Raghavan

Information and communication technology has the capability to improve the process by which governments involve citizens in formulating public policy and public projects. Even though much of government regulations may now be in digital form…

Databases · Computer Science 2011-09-01 G. Koteswara Rao , Shubhamoy Dey

Community and organizational policies are typically designed in a top-down, centralized fashion, with limited input from impacted stakeholders. This can result in policies that are misaligned with community needs or perceived as…

Human-Computer Interaction · Computer Science 2025-02-07 Tzu-Sheng Kuo , Quan Ze Chen , Amy X. Zhang , Jane Hsieh , Haiyi Zhu , Kenneth Holstein

Where do rules come from in online communities? While prior studies of online community governance in social computing have sought to characterize rules by their functions and enforcement practices, scholars have largely overlooked rule…

Human-Computer Interaction · Computer Science 2025-10-23 Charles Kiene , Sohyeon Hwang , Nathan TeBlunthuis , Carl Colglazier , Aaron Shaw , Benjamin Mako Hill

Open digital public infrastructure needs community management to ensure accountability, sustainability, and robustness. Yet open-source projects often rely on centralized decision-making, and the determinants of successful community…

Computers and Society · Computer Science 2026-02-06 Mobina Noori , Mahasweta Chakraborti , Amy X Zhang , Seth Frey

Government policies aim to address public issues and problems and therefore play a pivotal role in peoples lives. The creation of public policies, however, is complex given the perspective of large and diverse stakeholders involvement,…

Databases · Computer Science 2018-03-20 Barkha Javed , Zaheer Khan , Richard McClatchey

The Web 2.0 fosters the creation of communities by offering users a wide array of social software tools. While the success of these tools is based on their ability to support different interaction patterns among users by imposing as few…

Computers and Society · Computer Science 2009-05-18 Angelo Di Iorio , Fabio Vitali , Davide Rossi , Stefano Zacchiroli

Regulations govern many aspects of citizens' daily lives. Governments and businesses routinely automate these in the form of coded rules (e.g., to check a citizen's eligibility for specific benefits). However, the path to automation is long…

Many have criticized the centralized and unaccountable governance of prominent online social platforms, leading to renewed interest in platform governance that incorporates multiple centers of power. Decentralization of power can arise…

Human-Computer Interaction · Computer Science 2023-10-02 Shagun Jhaver , Seth Frey , Amy Zhang

Does the decentralized nature of user behavior in interactive virtual communities help create rules promoting user engagement? Through scenarios like planting, this framework suggests a new paradigm for mutual influence that allows users to…

Human-Computer Interaction · Computer Science 2023-05-12 Yan Xiang , Qianhui Fan , Kejiang Qian , Jiajie Li , Yuying Tang , Ze Gao
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