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Sequence-to-Sequence (seq2seq) models have become overwhelmingly popular in building end-to-end trainable dialogue systems. Though highly efficient in learning the backbone of human-computer communications, they suffer from the problem of…

Computation and Language · Computer Science 2018-10-09 Hui Su , Xiaoyu Shen , Wenjie Li , Dietrich Klakow

Task-oriented dialogue focuses on conversational agents that participate in user-initiated dialogues on domain-specific topics. In contrast to chatbots, which simply seek to sustain open-ended meaningful discourse, existing task-oriented…

Computation and Language · Computer Science 2017-08-16 Mihail Eric , Christopher D. Manning

Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval…

Computation and Language · Computer Science 2021-05-07 Ashish Shrivastava , Kaustubh Dhole , Abhinav Bhatt , Sharvani Raghunath

Efficient knowledge retrieval plays a pivotal role in ensuring the success of end-to-end task-oriented dialogue systems by facilitating the selection of relevant information necessary to fulfill user requests. However, current approaches…

Computation and Language · Computer Science 2023-10-24 Tianyuan Shi , Liangzhi Li , Zijian Lin , Tao Yang , Xiaojun Quan , Qifan Wang

Retrieval-augmented generation (RAG) is a promising paradigm, yet its trustworthiness remains a critical concern. A major vulnerability arises prior to generation: models often fail to balance parametric (internal) and retrieved (external)…

Computation and Language · Computer Science 2026-01-08 Xinbang Dai , Huikang Hu , Yuncheng Hua , Jiaqi Li , Yongrui Chen , Rihui Jin , Nan Hu , Guilin Qi

Intelligent personal assistant systems that are able to have multi-turn conversations with human users are becoming increasingly popular. Most previous research has been focused on using either retrieval-based or generation-based methods to…

Information Retrieval · Computer Science 2019-08-27 Liu Yang , Junjie Hu , Minghui Qiu , Chen Qu , Jianfeng Gao , W. Bruce Croft , Xiaodong Liu , Yelong Shen , Jingjing Liu

Conversational and task-oriented dialogue systems aim to interact with the user using natural responses through multi-modal interfaces, such as text or speech. These desired responses are in the form of full-length natural answers generated…

Computation and Language · Computer Science 2020-09-24 Vaishali Pal , Manish Shrivastava , Laurent Besacier

The task of joint dialog sentiment classification (DSC) and act recognition (DAR) aims to simultaneously predict the sentiment label and act label for each utterance in a dialog. In this paper, we put forward a new framework which models…

Computation and Language · Computer Science 2022-03-09 Bowen Xing , Ivor W. Tsang

Dialogue meaning representation formulates natural language utterance semantics in their conversational context in an explicit and machine-readable form. Previous work typically follows the intent-slot framework, which is easy for…

Computation and Language · Computer Science 2022-11-16 Xiangkun Hu , Junqi Dai , Hang Yan , Yi Zhang , Qipeng Guo , Xipeng Qiu , Zheng Zhang

Generating fluent natural language responses from structured semantic representations is a critical step in task-oriented conversational systems. Avenues like the E2E NLG Challenge have encouraged the development of neural approaches,…

Computation and Language · Computer Science 2019-06-19 Anusha Balakrishnan , Jinfeng Rao , Kartikeya Upasani , Michael White , Rajen Subba

Due to its great importance in deep natural language understanding and various down-stream applications, text-level parsing of discourse rhetorical structure (DRS) has been drawing more and more attention in recent years. However, all the…

Computation and Language · Computer Science 2021-05-20 Longyin Zhang , Yuqing Xing , Fang Kong , Peifeng Li , Guodong Zhou

Dialogue assistants are rapidly becoming an indispensable daily aid. To avoid the significant effort needed to hand-craft the required dialogue flow, the Dialogue Management (DM) module can be cast as a continuous Markov Decision Process…

Reinforcement learning (RL) is an effective approach to learn an optimal dialog policy for task-oriented visual dialog systems. A common practice is to apply RL on a neural sequence-to-sequence (seq2seq) framework with the action space…

Computation and Language · Computer Science 2019-10-30 Mingyang Zhou , Josh Arnold , Zhou Yu

In open-domain dialogue response generation, a dialogue context can be continued with diverse responses, and the dialogue models should capture such one-to-many relations. In this work, we first analyze the training objective of dialogue…

Computation and Language · Computer Science 2020-10-20 Tianyu Zhao , Tatsuya Kawahara

Without discourse connectives, classifying implicit discourse relations is a challenging task and a bottleneck for building a practical discourse parser. Previous research usually makes use of one kind of discourse framework such as PDTB or…

Computation and Language · Computer Science 2016-03-10 Yang Liu , Sujian Li , Xiaodong Zhang , Zhifang Sui

Multi-document grounded dialogue systems (DGDS) belong to a class of conversational agents that answer users' requests by finding supporting knowledge from a collection of documents. Most previous studies aim to improve the knowledge…

Computation and Language · Computer Science 2023-02-24 Yeqin Zhang , Haomin Fu , Cheng Fu , Haiyang Yu , Yongbin Li , Cam-Tu Nguyen

The task of dialogue rewriting aims to reconstruct the latest dialogue utterance by copying the missing content from the dialogue context. Until now, the existing models for this task suffer from the robustness issue, i.e., performances…

Computation and Language · Computer Science 2021-01-01 Jie Hao , Linfeng Song , Liwei Wang , Kun Xu , Zhaopeng Tu , Dong Yu

This paper studies the exposure bias problem in task-oriented dialog systems, where the model's generated content over multiple turns drives the dialog context away from the ground-truth distribution at training time, introducing error…

Computation and Language · Computer Science 2022-09-16 Yunyi Yang , Hong Ding , Qingyi Liu , Xiaojun Quan

Stochastic sampling strategies such as top-k and top-p have been widely used in dialogue generation task. However, as an open-domain chatting system, there will be two different conversation scenarios, i.e. chit-chat and knowledge-based…

Computation and Language · Computer Science 2024-06-13 Yiwei Li , Fei Mi , Yitong Li , Yasheng Wang , Bin Sun , Shaoxiong Feng , Kan Li

Neural network based approaches to data-to-text natural language generation (NLG) have gained popularity in recent years, with the goal of generating a natural language prompt that accurately realizes an input meaning representation. To…

Computation and Language · Computer Science 2020-11-06 Yuheng Du , Shereen Oraby , Vittorio Perera , Minmin Shen , Anjali Narayan-Chen , Tagyoung Chung , Anu Venkatesh , Dilek Hakkani-Tur