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Black box systems for automated decision making, often based on machine learning over (big) data, map a user's features into a class or a score without exposing the reasons why. This is problematic not only for lack of transparency, but…

Artificial Intelligence · Computer Science 2018-06-27 Dino Pedreschi , Fosca Giannotti , Riccardo Guidotti , Anna Monreale , Luca Pappalardo , Salvatore Ruggieri , Franco Turini

The deployment of autonomous agents in environments involving human interaction has increasingly raised security concerns. Consequently, understanding the circumstances behind an event becomes critical, requiring the development of…

It is often argued that one goal of explaining automated decision systems (ADS) is to facilitate positive perceptions (e.g., fairness or trustworthiness) of users towards such systems. This viewpoint, however, makes the implicit assumption…

Human-Computer Interaction · Computer Science 2021-08-17 Jakob Schoeffer , Niklas Kuehl

Autonomous systems can substantially enhance a human's efficiency and effectiveness in complex environments. Machines, however, are often unable to observe the preferences of the humans that they serve. Despite the fact that the human's and…

Machine Learning · Statistics 2017-05-29 Agostino Capponi , Reza Ghanadan , Matt Stern

The growing adoption of artificial intelligence in healthcare has raised concerns about the transparency and trustworthiness of AI-driven medical diagnosis systems. Many existing models operate as black boxes, limiting clinicians' ability…

Human-Computer Interaction · Computer Science 2026-04-21 Altynbek Seitenov , Ainur Nurzhanova , Azhar Bekbussinova , Yerassyl Bolatkan

The increasing integration of artificial intelligence (AI) in visual analytics (VA) tools raises vital questions about the behavior of users, their trust, and the potential of induced biases when provided with guidance during data…

Human-Computer Interaction · Computer Science 2024-04-24 Sunwoo Ha , Shayan Monadjemi , Alvitta Ottley

This paper addresses the critical challenge of building consumer trust in AI-powered customer engagement by emphasising the necessity for transparency and accountability. Despite the potential of AI to revolutionise business operations and…

Computers and Society · Computer Science 2024-10-04 Tara DeZao

Machine learning systems are increasingly used to support public sector decision-making across a variety of sectors. Given concerns around accountability in these domains, and amidst accusations of intentional or unintentional bias, there…

Computers and Society · Computer Science 2018-11-06 Michael Veale

The rise of machine learning (ML) is accompanied by several high-profile cases that have stressed the need for fairness, accountability, explainability and trust in ML systems. The existing literature has largely focused on fully automated…

Computers and Society · Computer Science 2023-06-14 Bhavya Ghai

Existing AI disclosure mandates in scholarship require that AI assistance be reported but leave transparency philosophically unspecified: they fix the duty without explaining what the duty serves. We argue that ethical inquiry is…

Computers and Society · Computer Science 2026-05-19 Michele Loi

The need for transparency of predictive systems based on Machine Learning algorithms arises as a consequence of their ever-increasing proliferation in the industry. Whenever black-box algorithmic predictions influence human affairs, the…

Machine Learning · Computer Science 2020-02-11 Kacper Sokol , Peter Flach

Trust is long recognized to be an important factor in Recommender Systems (RS). However, there are different perspectives on trust and different ways to evaluate it. Moreover, a link between trust and transparency is often assumed but not…

Information Retrieval · Computer Science 2023-04-18 Clara Siepmann , Mohamed Amine Chatti

In the last few decades, numerous experiments have shown that humans do not always behave so as to maximize their material payoff. Cooperative behavior when non-cooperation is a dominant strategy (with respect to the material payoffs) is…

Computer Science and Game Theory · Computer Science 2016-06-27 Valerio Capraro , Joseph Y. Halpern

Transparency in automated systems could be afforded through the provision of intelligible explanations. While transparency is desirable, might it lead to catastrophic outcomes (such as anxiety), that could outweigh its benefits? It's quite…

Human-Computer Interaction · Computer Science 2024-08-19 Daniel Omeiza , Raunak Bhattacharyya , Marina Jirotka , Nick Hawes , Lars Kunze

Ensuring responsible use of artificial intelligence (AI) has become imperative as autonomous systems increasingly influence critical societal domains. However, the concept of trustworthy AI remains broad and multi-faceted. This thesis…

Artificial Intelligence · Computer Science 2025-10-28 Filip Cano

Artificial intelligence systems are being increasingly deployed due to their potential to increase the efficiency, scale, consistency, fairness, and accuracy of decisions. However, as many of these systems are opaque in their operation,…

Inferential decision-making algorithms typically assume that an underlying probabilistic model of decision alternatives and outcomes may be learned a priori or online. Furthermore, when applied to robots in real-world settings they often…

Robotics · Computer Science 2023-09-15 Yucheng Chen , Pingping Zhu , Anthony Alers , Tobias Egner , Marc A. Sommer , Silvia Ferrari

Machine learning models are being increasingly deployed to take, or assist in taking, complicated and high-impact decisions, from quasi-autonomous vehicles to clinical decision support systems. This poses challenges, particularly when…

Machine Learning · Computer Science 2023-11-14 Alex J. Chan , Alihan Huyuk , Mihaela van der Schaar

Artificial Intelligence (AI) techniques, particularly machine learning techniques, are rapidly transforming tactical operations by augmenting human decision-making capabilities. This paper explores AI-driven Human-Autonomy Teaming (HAT) as…

Human-Computer Interaction · Computer Science 2024-11-18 Desta Haileselassie Hagos , Hassan El Alami , Danda B. Rawat

Artificial Intelligence algorithms have now become pervasive in multiple high-stakes domains. However, their internal logic can be obscure to humans. Explainable Artificial Intelligence aims to design tools and techniques to illustrate the…

Human-Computer Interaction · Computer Science 2024-04-29 Eleonora Cappuccio , Daniele Fadda , Rosa Lanzilotti , Salvatore Rinzivillo