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Artificial Intelligence based systems may be used as digital nudging techniques that can steer or coerce users to make decisions not always aligned with their true interests. When such systems properly address the issues of Fairness,…
This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…
CAPTCHAs are employed as a security measure to differentiate human users from bots. A new sound-based CAPTCHA is proposed in this paper, which exploits the gaps between human voice and synthetic voice rather than relays on the auditory…
This study examines conversational business analytics, an approach that utilizes AI to address the technical competency gaps that hinder end users from effectively using traditional self-service analytics. By facilitating natural language…
Trust plays a central role in human--robot collaboration, yet its formation is rarely examined under the constraints of fully autonomous interaction. This pilot study investigated how interaction policy influences trust during in-person…
When beginners learn to speak a non-native language, it is difficult for them to judge for themselves whether they are speaking well. Therefore, computer-assisted pronunciation training systems are used to detect learner mispronunciations.…
Voice Assistants (VA) such as Amazon Alexa and Google Assistant are quickly and seamlessly integrating into people's daily lives. The increased reliance on VA services raises privacy concerns such as the leakage of private conversations and…
Voice activity detection (VAD) is a critical component in various applications such as speech recognition, speech enhancement, and hands-free communication systems. With the increasing demand for personalized and context-aware technologies,…
To benefit from AI advances, users and operators of AI systems must have reason to trust it. Trust arises from multiple interactions, where predictable and desirable behavior is reinforced over time. Providing the system's users with some…
To interact seamlessly with robots, users must infer the causes of a robot's behavior and be confident about that inference. Hence, trust is a necessary condition for human-robot collaboration (HRC). Despite its crucial role, it is largely…
Machine learning-based behavioral models rely on features extracted from audio-visual recordings. The recordings are processed using open-source tools to extract speech features for classification models. These tools often lack validation…
Trust is essential for automated vehicles (AVs) to promote and sustain technology acceptance in human-dominated traffic scenarios. However, computational trust dynamic models describing the interactive relationship between the AVs and…
Recently emerged intelligent assistants on smartphones and home electronics (e.g., Siri and Alexa) can be seen as novel hybrids of domain-specific task-oriented spoken dialogue systems and open-domain non-task-oriented ones. To realize such…
We will demonstrate a conversational products recommendation agent. This system shows how we combine research in personalized recommendation systems with research in dialogue systems to build a virtual sales agent. Based on new deep…
To achieve the promoted benefits of an AI symptom checker, laypeople must trust and subsequently follow its instructions. In AI, explanations are seen as a tool to communicate the rationale behind black-box decisions to encourage trust and…
Vast improvements in natural language understanding and speech recognition have paved the way for conversational interaction with computers. While conversational agents have often been used for short goal-oriented dialog, we know little…
Voice assistants have recently achieved remarkable commercial success. However, the current generation of these devices is typically capable of only reactive interactions. In other words, interactions have to be initiated by the user, which…
With the growing deployment of Vision-Language Models (VLMs), pre-trained on large image-text and video-text datasets, it is critical to equip users with the tools to discern when to trust these systems. However, examining how user trust in…
Despite AI's superhuman performance in a variety of domains, humans are often unwilling to adopt AI systems. The lack of interpretability inherent in many modern AI techniques is believed to be hurting their adoption, as users may not trust…
Nowadays, speech is becoming a more common, if not standard, interface to technology. This can be seen in the trend of technology changes over the years. Increasingly, voice is used to control programs, appliances and personal devices…