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The goal of building intelligent dialogue systems has largely been separately pursued under two paradigms: task-oriented dialogue (TOD) systems, which perform goal-oriented functions, and open-domain dialogue (ODD) systems, which focus on…

Computation and Language · Computer Science 2022-04-06 Tom Young , Frank Xing , Vlad Pandelea , Jinjie Ni , Erik Cambria

Political discourse datasets are important for gaining political insights, analyzing communication strategies or social science phenomena. Although numerous political discourse corpora exist, comprehensive, high-quality, annotated datasets…

Existing dialogue corpora and models are typically designed under two disjoint motives: while task-oriented systems focus on achieving functional goals (e.g., booking hotels), open-domain chatbots aim at making socially engaging…

Computation and Language · Computer Science 2021-05-04 Kai Sun , Seungwhan Moon , Paul Crook , Stephen Roller , Becka Silvert , Bing Liu , Zhiguang Wang , Honglei Liu , Eunjoon Cho , Claire Cardie

Previous dialogue summarization datasets mainly focus on open-domain chitchat dialogues, while summarization datasets for the broadly used task-oriented dialogue haven't been explored yet. Automatically summarizing such task-oriented…

Computation and Language · Computer Science 2021-10-26 Lulu Zhao , Fujia Zheng , Keqing He , Weihao Zeng , Yuejie Lei , Huixing Jiang , Wei Wu , Weiran Xu , Jun Guo , Fanyu Meng

In task-oriented dialogue systems the dialogue state tracker (DST) component is responsible for predicting the state of the dialogue based on the dialogue history. Current DST approaches rely on a predefined domain ontology, a fact that…

Computation and Language · Computer Science 2020-01-22 Vevake Balaraman , Bernardo Magnini

Automatic translation of dialogue texts is a much needed demand in many real life scenarios. However, the currently existing neural machine translation delivers unsatisfying results. In this paper, we conduct a deep analysis of a dialogue…

Computation and Language · Computer Science 2021-04-22 Tao Wang , Chengqi Zhao , Mingxuan Wang , Lei Li , Deyi Xiong

In task-oriented dialogue systems, recent dialogue state tracking methods tend to perform one-pass generation of the dialogue state based on the previous dialogue state. The mistakes of these models made at the current turn are prone to be…

Computation and Language · Computer Science 2021-11-01 Xin Tian , Liankai Huang , Yingzhan Lin , Siqi Bao , Huang He , Yunyi Yang , Hua Wu , Fan Wang , Shuqi Sun

Dialogue state tracking (DST) plays an important role in task-oriented dialogue systems. However, collecting a large amount of turn-by-turn annotated dialogue data is costly and inefficient. In this paper, we propose a novel turn-level…

Computation and Language · Computer Science 2023-10-24 Zihan Zhang , Meng Fang , Fanghua Ye , Ling Chen , Mohammad-Reza Namazi-Rad

Machine learning approaches for building task-oriented dialogue systems require large conversational datasets with labels to train on. We are interested in building task-oriented dialogue systems from human-human conversations, which may be…

Computation and Language · Computer Science 2019-07-09 Shachi Paul , Rahul Goel , Dilek Hakkani-Tür

We present NLU++, a novel dataset for natural language understanding (NLU) in task-oriented dialogue (ToD) systems, with the aim to provide a much more challenging evaluation environment for dialogue NLU models, up to date with the current…

Computation and Language · Computer Science 2022-05-06 Iñigo Casanueva , Ivan Vulić , Georgios P. Spithourakis , Paweł Budzianowski

Model interpretability in toxicity detection greatly profits from token-level annotations. However, currently such annotations are only available in English. We introduce a dataset annotated for offensive language detection sourced from a…

Computation and Language · Computer Science 2024-06-13 Pia Pachinger , Janis Goldzycher , Anna Maria Planitzer , Wojciech Kusa , Allan Hanbury , Julia Neidhardt

Data scarcity is one of the main problems when it comes to real-world applications of transformer-based models. This is especially evident for task-oriented dialogue (TOD) systems, which require specialized datasets, that are usually not…

Computation and Language · Computer Science 2025-02-25 Sebastian Steindl , Ulrich Schäfer , Bernd Ludwig

A significant barrier to progress in data-driven approaches to building dialog systems is the lack of high quality, goal-oriented conversational data. To help satisfy this elementary requirement, we introduce the initial release of the…

Dialogue state tracking (DST) is a key component of task-oriented dialogue systems. DST estimates the user's goal at each user turn given the interaction until then. State of the art approaches for state tracking rely on deep learning…

Computation and Language · Computer Science 2018-01-03 Abhinav Rastogi , Dilek Hakkani-Tur , Larry Heck

An important yet rarely tackled problem in dialogue state tracking (DST) is scalability for dynamic ontology (e.g., movie, restaurant) and unseen slot values. We focus on a specific condition, where the ontology is unknown to the state…

Computation and Language · Computer Science 2019-07-09 Guan-Lin Chao , Ian Lane

Confusing-words are commonly encountered in real-life keyword spotting applications, which causes severe degradation of performance due to complex spoken terms and various kinds of words that sound similar to the predefined keywords. To…

Machine Learning · Computer Science 2020-11-04 Yan Jia , Zexin Cai , Murong Ma , Zeqing Zhao , Xuyang Wang , Junjie Wang , Ming Li

This paper presents a novel approach for multi-task learning of language understanding (LU) and dialogue state tracking (DST) in task-oriented dialogue systems. Multi-task training enables the sharing of the neural network layers…

Computation and Language · Computer Science 2018-11-14 Abhinav Rastogi , Raghav Gupta , Dilek Hakkani-Tur

Traditional dialogue state tracking approaches heavily rely on extensive training data and handcrafted features, limiting their scalability and adaptability to new domains. In this paper, we propose a novel method that leverages inference…

Computation and Language · Computer Science 2024-09-11 Jihyun Lee , Gary Geunbae Lee

Dialogue State Tracking (DST) is critical for comprehensively interpreting user and system utterances, thereby forming the cornerstone of efficient dialogue systems. Despite past research efforts focused on enhancing DST performance through…

Computation and Language · Computer Science 2023-07-25 Yukyung Lee , Takyoung Kim , Hoonsang Yoon , Pilsung Kang , Junseong Bang , Misuk Kim

Generating fluent and informative responses is of critical importance for task-oriented dialogue systems. Existing pipeline approaches generally predict multiple dialogue acts first and use them to assist response generation. There are at…

Computation and Language · Computer Science 2020-04-28 Kai Wang , Junfeng Tian , Rui Wang , Xiaojun Quan , Jianxing Yu