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Product ranking is a crucial component for many e-commerce services. One of the major challenges in product search is the vocabulary mismatch between query and products, which may be a larger vocabulary gap problem compared to other…
Neural Information Retrieval models hold the promise to replace lexical matching models, e.g. BM25, in modern search engines. While their capabilities have fully shone on in-domain datasets like MS MARCO, they have recently been challenged…
Traditional sparse and dense retrieval methods struggle to leverage general world knowledge and often fail to capture the nuanced features of queries and products. With the advent of large language models (LLMs), industrial search systems…
We study the problem of semantic matching in product search, that is, given a customer query, retrieve all semantically related products from the catalog. Pure lexical matching via an inverted index falls short in this respect due to…
With the prosperous of cross-border e-commerce, there is an urgent demand for designing intelligent approaches for assisting e-commerce sellers to offer local products for consumers from all over the world. In this paper, we explore a new…
Automated detection of semantically equivalent questions in longitudinal social science surveys is crucial for long-term studies informing empirical research in the social, economic, and health sciences. Retrieving equivalent questions…
Semantic text matching is a critical problem in information retrieval. Recently, deep learning techniques have been widely used in this area and obtained significant performance improvements. However, most models are black boxes and it is…
Neural networks with deep architectures have demonstrated significant performance improvements in computer vision, speech recognition, and natural language processing. The challenges in information retrieval (IR), however, are different…
Given a query and a document corpus, the information retrieval (IR) task is to output a ranked list of relevant documents. Combining large language models (LLMs) with embedding-based retrieval models, recent work shows promising results on…
The vocabulary mismatch problem is a long-standing problem in information retrieval. Semantic matching holds the promise of solving the problem. Recent advances in language technology have given rise to unsupervised neural models for…
Consumers on a shopping mission often leverage both product search and information seeking systems, such as web search engines and Question Answering (QA) systems, in an iterative process to improve their understanding of available products…
Information retrieval (IR) plays a crucial role in locating relevant resources from vast amounts of data, and its applications have evolved from traditional knowledge bases to modern retrieval models (RMs). The emergence of large language…
Information Retrieval (IR) models need to deal with two difficult issues, vocabulary mismatch and term dependencies. Vocabulary mismatch corresponds to the difficulty of retrieving relevant documents that do not contain exact query terms…
We consider the problem of semantic matching in product search: given a customer query, retrieve all semantically related products from a huge catalog of size 100 million, or more. Because of large catalog spaces and real-time latency…
Tool learning aims to augment large language models (LLMs) with diverse tools, enabling them to act as agents for solving practical tasks. Due to the limited context length of tool-using LLMs, adopting information retrieval (IR) models to…
Sponsored search in e-commerce poses several unique and complex challenges. These challenges stem from factors such as the asymmetric language structure between search queries and product names, the inherent ambiguity in user search intent,…
The advent of Large Language Models (LLMs) heralds a pivotal shift in online user interactions with information. Traditional Information Retrieval (IR) systems primarily relied on query-document matching, whereas LLMs excel in comprehending…
Search engines rely heavily on term-based approaches that represent queries and documents as bags of words. Text---a document or a query---is represented by a bag of its words that ignores grammar and word order, but retains word frequency…
This paper addresses the gap between general-purpose text embeddings and the specific demands of item retrieval tasks. We demonstrate the shortcomings of existing models in capturing the nuances necessary for zero-shot performance on item…
As natural language interfaces enable users to express increasingly complex natural language queries, there is a parallel explosion of user review content that can allow users to better find items such as restaurants, books, or movies that…