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Understanding what makes people happy is a central topic in psychology. Prior work has mostly focused on developing self-reporting assessment tools for individuals and relies on experts to analyze the periodic reported assessments. One of…
Assessing cognitive load on web search is useful for characterizing search system features and search tasks with respect to their demands on the searcher's mental effort. It is also helpful for examining how individual differences among…
Shift scheduling impacts healthcare workers' well-being because it sets the frame for their social life and recreational activities. Since it is complex and time-consuming, it has become a target for automation. However, existing systems…
With the heightened digitization of the workplace, alongside the rise of remote and hybrid work prompted by the pandemic, there is growing corporate interest in using passive sensing technologies for workplace wellbeing. Existing research…
Transformer-based language models excel in NLP tasks, but fine-grained control remains challenging. This paper explores methods for manipulating transformer models through principled interventions at three levels: prompts, activations, and…
As learning machines increase their influence on decisions concerning human lives, analyzing their fairness properties becomes a subject of central importance. Yet, our best tools for measuring the fairness of learning systems are rigid…
Understanding how frequently people experience different kinds of daily stressors is crucial for interpreting stress exposure and informing mental health care. But it can't be directly estimated from current assessment methods, such as…
The interplay between text and visualization is gaining importance for media where traditional text is enriched by visual elements to improve readability and emphasize facts. In two controlled eye-tracking experiments ($N=12$), we approach…
This paper outlines the ethical implications of text simplification within the framework of assistive systems. We argue that a distinction should be made between the technologies that perform text simplification and the realisation of these…
Youth increasingly turn to large language models (LLMs) for mental well-being support, yet current personalization in LLMs can overlook the heterogeneous lived experiences shaping their needs. We conducted a participatory study with youth,…
Evaluating LLMs is challenging, as benchmark scores often fail to capture models' real-world usefulness. Instead, users often rely on ``vibe-testing'': informal experience-based evaluation, such as comparing models on coding tasks related…
The rapid spread of digital technologies has produced data-driven feedback loops, wearable devices, social media networks, and mobile applications that shape user behavior, motivation, and mental well-being. While these systems encourage…
Communication success relies heavily on reading participants' reactions. Such feedback is especially important for mental health counselors, who must carefully consider the client's progress and adjust their approach accordingly. However,…
A writer's style depends not just on personal traits but also on her intent and mental state. In this paper, we show how variants of the same writing task can lead to measurable differences in writing style. We present a case study based on…
Conversational agents are increasingly used to address emotional needs on top of information needs. One use case of increasing interest are counselling-style mental health and behaviour change interventions, with large language model…
With the rise of wearables, haptic interfaces are increasingly favored to communicate information in an ambient manner. Despite this expectation, existing guidelines are developed in studies where the participant's focus is entirely on the…
Large language models are increasingly used for mental health support, yet little is known about whether their responses are psychologically safe across different help-seeking styles. We examine a foundational distinction in emotional…
The annual consumption of web-based resources is increasing at a very fast rate, mainly due to an increase in affordability and accessibility of the internet. Many are relying on the web to get diverse perspectives, but at the same time, it…
While the study of language as typed on smartphones offers valuable insights, existing data collection methods often fall short in providing contextual information and ensuring user privacy. We present a privacy-respectful approach -…
An ongoing debate in the NLG community concerns the best way to evaluate systems, with human evaluation often being considered the most reliable method, compared to corpus-based metrics. However, tasks involving subtle textual differences,…