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We introduce a complex systems perspective on innovation in networks in which innovation is conceptualized as a form of creative act associated with the dynamics and evolution of business network. We show how innovation is a form of…
We present a physics-inspired method for inferring dynamic rankings in directed temporal networks - networks in which each directed and timestamped edge reflects the outcome and timing of a pairwise interaction. The inferred ranking of each…
In this work we study for the first time the interaction between marketing and network effects. We build a model in which the online firm starts with an initial user base and controls the growth of the user base by choosing the intensity of…
The evolution of the Internet has manifested itself in many ways: the traffic characteristics, the interconnection topologies and the business relationships among the autonomous components. It is important to understand why (and how) this…
Click-through rate (CTR) prediction is a critical problem in web search, recommendation systems and online advertisement displaying. Learning good feature interactions is essential to reflect user's preferences to items. Many CTR prediction…
Many information access systems operationalize their results in terms of rankings, which are then displayed to users in various ranking layouts such as linear lists or grids. User interaction with a retrieved item is highly dependent on the…
With customer relationship management (CRM) companies move away from a mainly product-centered view to a customer-centered view. Resulting from this change, the effective management of how to keep contact with customers throughout different…
Recommendation system plays an important role in online web applications. Sequential recommender further models user short-term preference through exploiting information from latest user-item interaction history. Most of the sequential…
In order to maintain consistent quality of service, computer network engineers face the task of monitoring the traffic fluctuations on the individual links making up the network. However, due to resource constraints and limited access, it…
Customer-centric marketing campaigns generate a large portion of e-commerce website traffic for Walmart. As the scale of customer data grows larger, expanding the marketing audience to reach more customers is becoming more critical for…
Customer support is a central objective at Square as it helps us build and maintain great relationships with our sellers. In order to provide the best experience, we strive to deliver the most accurate and quasi-instantaneous responses to…
Complex networks are frequently employed to model physical or virtual complex systems. When certain entities exist across multiple systems simultaneously, unveiling their corresponding relationships across the networks becomes crucial. This…
This chapter aims at reviewing complex networks models and methods that were either developed for or applied to socioeconomic issues, and pertinent to the theme of New Economic Geography. After an introduction to the foundations of the…
We explore link prediction as a proxy for automatically surfacing documents from existing literature that might be topically or contextually relevant to a new document. Our model uses transformer-based graph embeddings to encode the meaning…
In this paper, the credit scoring problem is studied by incorporating networked information, where the advantages of such incorporation are investigated theoretically in two scenarios. Firstly, a Bayesian optimal filter is proposed to…
Identifying emerging influential or popular node/item in future on network is a current interest of the researchers. Most of previous works focus on identifying leaders in time evolving networks on the basis of network structure or node's…
Finding talents, often among the people already hired, is an endemic challenge for organizations. The social networking revolution, with online tools like Linkedin, made possible to make explicit and accessible what we perceived, but not…
Many real-world complex systems are well represented as multilayer networks; predicting interactions in those systems is one of the most pressing problems in predictive network science. To address this challenge, we introduce two stochastic…
Recommender systems have emerged as a new weapon to help online firms to realize many of their strategic goals (e.g., to improve sales, revenue, customer experience etc.). However, many existing techniques commonly approach these goals by…
Researchers have typically concentrated on analyzing what happens internally in a complex network and using this to distinguish between nodes. However, there has been less effort towards comparing between different networks. In this paper,…