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The COVID-19 outbreak was announced as a global pandemic by the World Health Organisation in March 2020 and has affected a growing number of people in the past few weeks. In this context, advanced artificial intelligence techniques are…

The COVID-19 pandemic is having a serious adverse impact on the lives of people across the world. COVID-19 has exacerbated community-wide depression, and has led to increased drug abuse brought about by isolation of individuals as a result…

This article presents two studies conducted with an affective dialogue system in which text-based system-user communication was used to model, generate, and present different affective and social interaction scenarios. We specifically…

At the time of writing, the ongoing pandemic of coronavirus disease (COVID-19) has caused severe impacts on society, economy and people's daily lives. People constantly express their opinions on various aspects of the pandemic on social…

Video conferencing systems have long facilitated work-related conversations among remote teams. However, social distancing due to the COVID-19 pandemic has forced colleagues to use video conferencing platforms to additionally fulfil social…

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

The COVID-19 pandemic has affected people's lives in many ways. Social media data can reveal public perceptions and experience with respect to the pandemic, and also reveal factors that hamper or support efforts to curb global spread of the…

The COVID-19 pandemic has placed a severe mental strain on people in general, and on young people in particular. Online support forums offer opportunities for peer-to-peer health support, which can ease pressure on professional and…

The COVID-19 pandemic, with millions of Americans compelled to stay home and work remotely, presented an opportunity to explore the dynamics of social relationships in a predominantly remote world. Using the 1972-2022 General Social…

In response to COVID-19, a vast number of visualizations have been created to communicate information to the public. Information exposure in a public health crisis can impact people's attitudes towards and responses to the crisis and risks,…

Learning therapeutic counseling involves significant role-play experience with mock patients, with current manual training methods providing only intermittent granular feedback. We seek to accelerate and optimize counselor training by…

COVID-19 has hugely changed our lives, work, and interactions with people. With more and more online activities, people are easily exposed to privacy threats. In this paper, we explore how users self-disclose on social media and privacy…

Intensified preventive measures during the COVID-19 pandemic, such as lockdown and social distancing, heavily increased the perception of social isolation (i.e., a discrepancy between one's social needs and the provisions of the social…

Since December 2019, the COVID-19 pandemic has caused people around the world to exercise social distancing, which has led to an abrupt rise in the adoption of remote communications for working, socializing, and learning from home. As…

The Coronavirus pandemic has created complex challenges and adverse circumstances. This research discovers public sentiment amidst problematic socioeconomic consequences of the lockdown, and explores ensuing four potential sentiment…

The COVID-19 pandemic has severely affected people's daily lives and caused tremendous economic loss worldwide. However, its influence on people's mental health conditions has not received as much attention. To study this subject, we choose…

The COVID-19 pandemic has claimed millions of lives worldwide and elicited heightened emotions. This study examines the expression of various emotions pertaining to COVID-19 in the United States and India as manifested in over 54 million…

The explosive growth of social media has not only revolutionized communication but also brought challenges such as political polarization, misinformation, hate speech, and echo chambers. This dissertation employs computational social…

The COVID-19 pandemic has upended daily life around the globe, posing a threat to public health. Intuitively, we expect that surging cases and deaths would lead to fear, distress and other negative emotions. However, using state-of-the-art…

The COVID-19 pandemic has disproportionately impacted the lives of minorities, such as members of the LGBTQ community (lesbian, gay, bisexual, transgender, and queer) due to pre-existing social disadvantages and health disparities. Although…