Related papers: ISA: An Intelligent Shopping Assistant
Information security awareness (ISA) is a practice focused on the set of skills, which help a user successfully mitigate a social engineering attack. Previous studies have presented various methods for evaluating the ISA of both PC and…
Intelligent Personal Assistants (IPAs) like Amazon Alexa, Apple Siri, and Google Assistant are increasingly becoming a part of our everyday. As IPAs become ubiquitous and their applications expand, users turn to them for not just routine…
Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…
SARA integrates Eye Tracking and state-of-the-art large language models in a mixed reality framework to enhance the reading experience by providing personalized assistance in real-time. By tracking eye movements, SARA identifies the text…
Online shopping gives customers boundless options to choose from, backed by extensive product details and customer reviews, all from the comfort of home; yet, no amount of detailed, online information can outweigh the instant gratification…
Virtual assistants, also known as intelligent conversational systems such as Google's Virtual Assistant and Apple's Siri, interact with human-like responses to users' queries and finish specific tasks. Meanwhile, existing recommendation…
Smart gadgets are being embedded almost in every aspect of our lives. From smart cities to smart watches, modern industries are increasingly supporting the Internet of Things (IoT). SysMART aims at making supermarkets smart, productive, and…
Context awareness is the most important research area in ubiquitous computing. In particular, for smart home, context awareness attempts to bring the best services to the home habitants. However, the implementation in the real environment…
Equal access to digital technologies is critical for education, employment, and social participation. However, mainstream interfaces are visually oriented, creating steep learning curves and frequent obstacles for screen reader users, and…
This article investigates the deployment of a Voice User Interface (VUI)-powered digital assistant in a retail setting and assesses its impact on customer engagement and service efficiency. The study explores how digital assistants can…
Mobile agents that can leverage help from humans can potentially accomplish more complex tasks than they could entirely on their own. We develop "Help, Anna!" (HANNA), an interactive photo-realistic simulator in which an agent fulfills…
Retail checkout systems employed at supermarkets primarily rely on barcode scanners, with some utilizing QR codes, to identify the items being purchased. These methods are time-consuming in practice, require a certain level of human…
In general, self help systems are being increasingly deployed by service based industries because they are capable of delivering better customer service and increasingly the switch is to voice based self help systems because they provide a…
Computer-assisted language learning -- CALL -- is an established research field. We review how artificial intelligence can be applied to support language learning and teaching. The need for intelligent agents that assist language learners…
Bias in AI systems can lead to unfair and discriminatory outcomes, especially when left untested before deployment. Although fairness testing aims to identify and mitigate such bias, existing tools are often difficult to use, requiring…
Conversational shopping assistants (CSAs) represent a compelling application of agentic AI, but moving from prototype to production reveals two underexplored challenges: how to evaluate multi-turn interactions and how to optimize tightly…
The popularity of voice-controlled smart speakers with intelligent personal assistants (IPAs) like the Amazon Echo and their increasing use as an interface for other Internet of Things (IoT) technologies in the home provides opportunities…
Intelligent recommendation and reminder systems are the need of the fast-pacing life. Current intelligent systems such as Siri, Google Assistant, Microsoft Cortona, etc., have limited capability. For example, if you want to wake up at 6 am…
Engaging in recreational activities in public spaces poses challenges for blind people, often involving dependency on sighted help. Window shopping is a key recreational activity that remains inaccessible. In this paper, we investigate the…
Intelligent personal assistants (IPAs) are supposed to help us multitask. Yet the impact of IPA use on multitasking is not clearly quantified, particularly in situations where primary tasks are also language based. Using a dual task…