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We propose an efficient modeling framework for cross-lingual named entity recognition in semi-structured text data. Our approach relies on both knowledge distillation and consistency training. The modeling framework leverages knowledge from…
Matching addresses is a critical task for companies and post offices involved in the processing and delivery of packages. The ramifications of incorrectly delivering a package to the wrong recipient are numerous, ranging from harm to the…
Recent progress in pre-trained neural language models has significantly improved the performance of many natural language processing (NLP) tasks. In this paper we propose a new model architecture DeBERTa (Decoding-enhanced BERT with…
This paper conducts an empirical investigation to evaluate transfer learning for classifying sales engagement emails arising from digital sales engagement platforms. Given the complexity of content and context of sales engagement, lack of…
Recently, the application of Artificial Intelligence algorithms in hotel recommendation systems has become an increasingly popular topic. One such method that has proven to be effective in this field is Deep Learning, especially Natural…
Semantic relevance calculation is crucial for e-commerce search engines, as it ensures that the items selected closely align with customer intent. Inadequate attention to this aspect can detrimentally affect user experience and engagement.…
In this paper, we explore the task of mapping spoken language utterances to one of thousands of natural language understanding domains in intelligent personal digital assistants (IPDAs). This scenario is observed for many mainstream IPDAs…
The \emph{receptive fields} of deep learning classification models determine the regions of the input data that have the most significance for providing correct decisions. The primary way to learn such receptive fields is to train the…
Product ranking is a crucial component for many e-commerce services. One of the major challenges in product search is the vocabulary mismatch between query and products, which may be a larger vocabulary gap problem compared to other…
Current parameter-efficient fine-tuning (PEFT) methods build adapters widely agnostic of the context of downstream task to learn, or the context of important knowledge to maintain. As a result, there is often a performance gap compared to…
Learning low-dimensional representation for large number of products present in an e-commerce catalogue plays a vital role as they are helpful in tasks like product ranking, product recommendation, finding similar products, modelling…
This paper presents a hybrid machine learning method of classifying residential requests in natural language to responsible departments that provide timely responses back to residents under the vision of digital government services in smart…
Deploying natural language processing (NLP) models on mobile platforms requires models that can adapt across diverse applications while remaining efficient in memory and computation. We investigate pre-finetuning strategies to enhance the…
Most pre-trained language models (PLMs) construct word representations at subword level with Byte-Pair Encoding (BPE) or its variations, by which OOV (out-of-vocab) words are almost avoidable. However, those methods split a word into…
Text-based delivery addresses, as the data foundation for logistics systems, contain abundant and crucial location information. How to effectively encode the delivery address is a core task to boost the performance of downstream tasks in…
The proliferation of e-commerce and urbanization has significantly intensified delivery operations in urban areas, boosting the volume and complexity of delivery demand. Data-driven predictive methods, especially those utilizing machine…
Standard pretrained language models operate on sequences of subword tokens without direct access to the characters that compose each token's string representation. We probe the embedding layer of pretrained language models and show that…
The ubiquity of smart voice assistants has made conversational shopping commonplace. This is especially true for low consideration segments like grocery. A central problem in conversational grocery is the automatic generation of short…
Nowadays on E-commerce platforms, products are presented to the customers with multiple modalities. These multiple modalities are significant for a retrieval system while providing attracted products for customers. Therefore, how to take…
Collaborative Filtering(CF) recommender is a crucial application in the online market and ecommerce. However, CF recommender has been proven to suffer from persistent problems related to sparsity of the user rating that will further lead to…