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Related papers: Sentiment Analysis on Customer Responses

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With the development of e-commerce, many products are now being sold worldwide, and manufacturers are eager to obtain a better understanding of customer behavior in various regions. To achieve this goal, most previous efforts have focused…

Computers and Society · Computer Science 2016-10-04 Qingqing Zhou , Rui Xia , Chengzhi Zhang

Sentiment analysis is a sub-discipline in the field of natural language processing and computational linguistics and can be used for automated or semi-automated analyses of text documents. One of the aims of these analyses is to recognize…

Computation and Language · Computer Science 2022-06-28 Dennis Klinkhammer

Sentiment analysis (SA) is the automated process of detecting and understanding the emotions conveyed through written text. Over the past decade, SA has gained significant popularity in the field of Natural Language Processing (NLP). With…

Computation and Language · Computer Science 2023-05-25 Karthick Prasad Gunasekaran

The growing incidents of counterfeiting and associated economic and health consequences necessitate the development of active surveillance systems capable of producing timely and reliable information for all stake holders in the…

Social and Information Networks · Computer Science 2015-10-20 Haruna Isah , Daniel Neagu , Paul Trundle

Rapid increase in the volume of sentiment rich social media on the web has resulted in an increased interest among researchers regarding Sentimental Analysis and opinion mining. However, with so much social media available on the web,…

Information Retrieval · Computer Science 2014-10-28 Chetan Kaushik , Atul Mishra

The amount of opinionated data on the internet is rapidly increasing. More and more people are sharing their ideas and opinions in reviews, discussion forums, microblogs and general social media. As opinions are central in all human…

Computation and Language · Computer Science 2022-06-15 Andreas Kilde Lien , Lars Martin Randem , Hans Petter Fauchald Taralrud , Maryam Edalati

Sentiment analysis is crucial for the advancement of artificial intelligence (AI). Sentiment understanding can help AI to replicate human language and discourse. Studying the formation and response of sentiment state from well-trained…

Computation and Language · Computer Science 2020-04-23 Yanan Jia , Sony SungChu

Google app market captures the school of thought of users via ratings and text reviews. The critique's viewpoint regarding an app is proportional to their satisfaction level. Consequently, this helps other users to gain insights before…

Information Retrieval · Computer Science 2020-06-18 Sakshi Ranjan , Subhankar Mishra

Multimodal sentiment analysis has become an important research area in the field of artificial intelligence. With the latest advances in deep learning, this technology has reached new heights. It has great potential for both application and…

Computation and Language · Computer Science 2023-07-06 Songning Lai , Xifeng Hu , Haoxuan Xu , Zhaoxia Ren , Zhi Liu

Sentiment Analysis is an important algorithm in Natural Language Processing which is used to detect sentiment within some text. In our project, we had chosen to work on analyzing reviews of various drugs which have been reviewed in form of…

Computation and Language · Computer Science 2020-03-27 Sairamvinay Vijayaraghavan , Debraj Basu

In the last few years thousands of scientific papers have investigated sentiment analysis, several startups that measure opinions on real data have emerged and a number of innovative products related to this theme have been developed. There…

Computation and Language · Computer Science 2016-07-18 Filipe Nunes Ribeiro , Matheus Araújo , Pollyanna Gonçalves , Fabrício Benevenuto , Marcos André Gonçalves

With the proliferation of social media over the last decade, determining people's attitude with respect to a specific topic, document, interaction or events has fueled research interest in natural language processing and introduced a new…

Computation and Language · Computer Science 2017-10-09 Monireh Ebrahimi , Amir Hossein Yazdavar , Amit Sheth

Software development is a collaborative task. Previous research has shown social aspects within development teams to be highly relevant for the success of software projects. A team's mood has been proven to be particularly important. It is…

Software Engineering · Computer Science 2025-02-13 Martin Obaidi , Lukas Nagel , Alexander Specht , Jil Klünder

E-commerce platforms generate vast volumes of user feedback, such as star ratings, written reviews, and comments. However, most recommendation engines rely primarily on numerical scores, often overlooking the nuanced opinions embedded in…

Information Retrieval · Computer Science 2025-05-08 Yogesh Gajula

Today's business ecosystem has become very competitive. Customer satisfaction has become a major focus for business growth. Business organizations are spending a lot of money and human resources on various strategies to understand and…

Computation and Language · Computer Science 2021-10-05 Md. Taufiqul Haque Khan Tusar , Md. Touhidul Islam

Sentiment Analysis aims to get the underlying viewpoint of the text, which could be anything that holds a subjective opinion, such as an online review, Movie rating, Comments on Blog posts etc. This paper presents a novel approach that…

Information Retrieval · Computer Science 2014-06-10 Rahul Tejwani

Automatic sentiment analysis play vital role in decision making. Many organizations spend a lot of budget to understand their customer satisfaction by manually going over their feedback/comments or tweets. Automatic sentiment analysis can…

Computation and Language · Computer Science 2021-07-07 Mohammad Aimal , Maheen Bakhtyar , Junaid Baber , Sadia Lakho , Umar Mohammad , Warda Ahmed , Jahanvash Karim

Social networks are the main resources to gather information about people's opinion and sentiments towards different topics as they spend hours daily on social media and share their opinion. In this technical paper, we show the application…

Information Retrieval · Computer Science 2017-12-19 Hamid Bagheri , Md Johirul Islam

Sentiment analysis seeks to identify the viewpoint(s) underlying a text span; an example application is classifying a movie review as "thumbs up" or "thumbs down". To determine this sentiment polarity, we propose a novel machine-learning…

Computation and Language · Computer Science 2007-05-23 Bo Pang , Lillian Lee

The popularization of the internet created a revitalized digital media. With monetization driven by clicks, journalists have reprioritized their content for the highly competitive atmosphere of online news. The resulting negativity bias is…

Computers and Society · Computer Science 2021-08-18 Saurav Kumar , Rushil Jayant , Nihaar Charagulla