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In this work, we demonstrate how existing classifiers for identifying toxic comments online fail to generalize to the diverse concerns of Internet users. We survey 17,280 participants to understand how user expectations for what constitutes…
Social media platforms provide an environment where people can freely engage in discussions. Unfortunately, they also enable several problems, such as online harassment. Recently, Google and Jigsaw started a project called Perspective,…
Proprietary public APIs play a crucial and growing role as research tools among social scientists. Among such APIs, Google's machine learning-based Perspective API is extensively utilized for assessing the toxicity of social media messages,…
With the recent rise of toxicity in online conversations on social media platforms, using modern machine learning algorithms for toxic comment detection has become a central focus of many online applications. Researchers and companies have…
On the world wide web, toxic content detectors are a crucial line of defense against potentially hateful and offensive messages. As such, building highly effective classifiers that enable a safer internet is an important research area.…
With surge in online platforms, there has been an upsurge in the user engagement on these platforms via comments and reactions. A large portion of such textual comments are abusive, rude and offensive to the audience. With machine learning…
The Perspective API, a popular text toxicity assessment service by Google and Jigsaw, has found wide adoption in several application areas, notably content moderation, monitoring, and social media research. We examine its potentials and…
With the recent proliferation of the use of text classifications, researchers have found that there are certain unintended biases in text classification datasets. For example, texts containing some demographic identity-terms (e.g., "gay",…
Now-a-days, derogatory comments are often made by one another, not only in offline environment but also immensely in online environments like social networking websites and online communities. So, an Identification combined with Prevention…
The ability to quantify incivility online, in news and in congressional debates, is of great interest to political scientists. Computational tools for detecting online incivility for English are now fairly accessible and potentially could…
Lack of moderation in online communities enables participants to incur in personal aggression, harassment or cyberbullying, issues that have been accentuated by extremist radicalisation in the contemporary post-truth politics scenario. This…
With the rise of online hate speech, automatic detection of Hate Speech, Offensive texts as a natural language processing task is getting popular. However, very little research has been done to detect unintended social bias from these toxic…
Detecting "toxic" language in internet content is a pressing social and technical challenge. In this work, we focus on PERSPECTIVE from Jigsaw, a state-of-the-art tool that promises to score the "toxicity" of text, with a recent model…
The abstract outlines the problem of toxic comments on social media platforms, where individuals use disrespectful, abusive, and unreasonable language that can drive users away from discussions. This behavior is referred to as anti-social…
Now that AI-driven moderation has become pervasive in everyday life, we often hear claims that "the AI is biased". While this is often said jokingly, the light-hearted remark reflects a deeper concern. How can we be certain that an online…
Detecting online toxicity has always been a challenge due to its inherent subjectivity. Factors such as the context, geography, socio-political climate, and background of the producers and consumers of the posts play a crucial role in…
Online conversations can be toxic and subjected to threats, abuse, or harassment. To identify toxic text comments, several deep learning and machine learning models have been proposed throughout the years. However, recent studies…
Social media has become an everyday means of interaction and information sharing on the Internet. However, posts on social networks are often aggressive and toxic, especially when the topic is controversial or politically charged.…
Machine learning models are commonly used to detect toxicity in online conversations. These models are trained on datasets annotated by human raters. We explore how raters' self-described identities impact how they annotate toxicity in…
Automated content moderation has long been used to help identify and filter undesired user-generated content online. But such systems have a history of incorrectly flagging content by and about marginalized identities for removal.…