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Machine learning software is being used in many applications (finance, hiring, admissions, criminal justice) having a huge social impact. But sometimes the behavior of this software is biased and it shows discrimination based on some…

Software Engineering · Computer Science 2020-08-31 Joymallya Chakraborty , Kewen Peng , Tim Menzies

In the current landscape of ever-increasing levels of digitalization, we are facing major challenges pertaining to scalability. Recommender systems have become irreplaceable both for helping users navigate the increasing amounts of data…

Information Retrieval · Computer Science 2024-04-03 Bjørnar Vassøy , Helge Langseth

Motivated by recent applications of sequential decision making in matching markets, in this paper we attempt at formulating and abstracting market designs for P2P lending. We describe a paradigm to set the stage for how peer to peer…

Computer Science and Game Theory · Computer Science 2023-08-08 Soumajyoti Sarkar

Context: This study explores how software professionals identify and address biases in AI systems within the software industry, focusing on practical knowledge and real-world applications. Goal: We aimed to understand the strategies…

Software Engineering · Computer Science 2024-09-05 Ronnie de Souza Santos , Luiz Fernando de Lima , Maria Teresa Baldassarre , Rodrigo Spinola

Microfinance provides strength to boost the economic activities of low-income earners and thus contributes to eradication of poverty. However, microfinance institutions face stringent competition from commercial banks; the growth of…

General Finance · Quantitative Finance 2020-10-26 King'ori S. Ngumo , Kioko W. Collins , Shikumo H. David

This research article analyses and demonstrates the hidden implications for fairness of seemingly neutral data coupled with powerful technology, such as machine learning (ML), using Open Banking as an example. Open Banking has ignited a…

Machine Learning · Computer Science 2023-08-02 Savina Dine Kim , Galina Andreeva , Michael Rovatsos

Public and private institutions must often allocate scare resources under uncertainty. Banks, for example, extend credit to loan applicants based in part on their estimated likelihood of repaying a loan. But when the quality of information…

Computers and Society · Computer Science 2021-10-11 William Cai , Johann Gaebler , Nikhil Garg , Sharad Goel

In recent years, machine learning algorithms have become ubiquitous in a multitude of high-stakes decision-making applications. The unparalleled ability of machine learning algorithms to learn patterns from data also enables them to…

Machine Learning · Computer Science 2022-07-14 José Pombal , André F. Cruz , João Bravo , Pedro Saleiro , Mário A. T. Figueiredo , Pedro Bizarro

Recently, mobile operators in many developing economies have launched "Mobile Money" platforms that deliver basic financial services over the mobile phone network. While many believe that these services can improve the lives of the poor, a…

Machine Learning · Statistics 2016-06-17 Muhammad Raza Khan , Joshua E. Blumenstock

Globally, two billion people and more than half of the poorest adults do not use formal financial services. Consequently, there is increased emphasis on developing financial technology that can facilitate access to financial products for…

Social and Information Networks · Computer Science 2020-01-30 María Óskarsdóttir , Cristián Bravo , Carlos Sarraute , Bart Baesens , Jan Vanthienen

This literature review elucidates the implications of behavioral biases, particularly those stemming from overconfidence and framing, on the intertemporal choices made by students on their underline demand preferences for student loans. A…

General Economics · Economics 2023-10-04 Praful Raj

This paper explores the dual impact of digital banks and alternative lenders on financial inclusion and the regulatory challenges posed by their business models. It discusses the integration of digital platforms, machine learning (ML), and…

Artificial Intelligence · Computer Science 2024-04-19 Luke Lee

Inspired by recent ideas on how the analysis of complex financial risks can benefit from analogies with independent research areas, we propose an unorthodox framework for mapping microfinance credit risk---a major obstacle to the…

Risk Management · Quantitative Finance 2018-11-21 Joung-Hun Lee , Marko Jusup , Boris Podobnik , Yoh Iwasa

Predictive models often reinforce biases which were originally embedded in their training data, through skewed decisions. In such cases, mitigation methods are critical to ensure that, regardless of the prevailing disparities, model…

Machine Learning · Statistics 2025-07-15 Ricardo Inácio , Zafeiris Kokkinogenis , Vitor Cerqueira , Carlos Soares

Agents backed by large language models (LLMs) increasingly rely on external tools drawn from marketplaces where multiple providers offer functionally equivalent options. This raises a critical fairness concern: systematic bias in tool…

Artificial Intelligence · Computer Science 2026-03-12 Thierry Blankenstein , Jialin Yu , Zixuan Li , Vassilis Plachouras , Sunando Sengupta , Philip Torr , Yarin Gal , Alasdair Paren , Adel Bibi

The digitalization of credit scoring has become essential for financial institutions and commercial banks, especially in the era of digital transformation. Machine learning techniques are commonly used to evaluate customers'…

Machine Learning · Computer Science 2026-03-06 Huyen Giang Thi Thu , Thang Viet Doan , Ha-Bang Ban , Tai Le Quy

Disparities in lending to minority applicants persist even as algorithmic lending finds widespread adoption. We study the role of risk-management constraints, specifically Value-at-Risk ($\VaR$) and Expected Shortfall (ES), in inducing…

Computers and Society · Computer Science 2025-11-13 Adam Bouyamourn , Alexander Williams Tolbert

Conflicts of interest often arise between data sources and their users regarding how the users' information needs should be interpreted by the data source. For example, an online product search might be biased towards presenting certain…

Databases · Computer Science 2026-03-09 Nischal Aryal , Arash Termehchy , Marianne Winslett

How diverse are sharing economy platforms? Are they fair marketplaces, where all participants operate on a level playing field, or are they large-scale online aggregators of offline human biases? Often portrayed as easy-to-access digital…

Social and Information Networks · Computer Science 2019-04-02 Victoria Koh , Weihua Li , Giacomo Livan , Licia Capra

Lending decisions are usually made with proprietary models that provide minimally acceptable explanations to users. In a future world without such secrecy, what decision support tools would one want to use for justified lending decisions?…

Machine Learning · Computer Science 2021-06-07 Chaofan Chen , Kangcheng Lin , Cynthia Rudin , Yaron Shaposhnik , Sijia Wang , Tong Wang