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Related papers: Comparative Sentiment Analysis of App Reviews

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As one of the most extensive social networking services, Twitter has more than 300 million active users as of 2022. Among its many functions, Twitter is now one of the go-to platforms for consumers to share their opinions about products or…

Computation and Language · Computer Science 2022-09-30 Shengyang Wu , Yi Gao

The ability to identify sentiment in text, referred to as sentiment analysis, is one which is natural to adult humans. This task is, however, not one which a computer can perform by default. Identifying sentiments in an automated,…

Computation and Language · Computer Science 2018-04-06 Emmanuel Dufourq , Bruce A. Bassett

In the hospitality industry, understanding the factors that drive customer review ratings is critical for improving guest satisfaction and business performance. This work proposes ReviewGraph for Review Rating Prediction (RRP), a novel…

Computation and Language · Computer Science 2025-11-18 A. J. W. de Vink , Natalia Amat-Lefort , Lifeng Han

In translating text where sentiment is the main message, human translators give particular attention to sentiment-carrying words. The reason is that an incorrect translation of such words would miss the fundamental aspect of the source…

Computation and Language · Computer Science 2021-10-06 Hadeel Saadany , Constantin Orasan , Emad Mohamed , Ashraf Tantawy

This paper presents a comparative study of classical machine learning and deep learning methods for sentiment classification on the IMDb movie reviews dataset. The machine learning pipeline uses TF-IDF features and PyCaret AutoML to…

A standard paradigm for sentiment analysis is to rely on a singular LLM and makes the decision in a single round under the framework of in-context learning. This framework suffers the key disadvantage that the single-turn output generated…

Computation and Language · Computer Science 2023-11-06 Xiaofei Sun , Xiaoya Li , Shengyu Zhang , Shuhe Wang , Fei Wu , Jiwei Li , Tianwei Zhang , Guoyin Wang

All groups of people felt the impact of the COVID-19 pandemic. This situation triggers anxiety, which is bad for everyone. The government's role is very influential in solving these problems with its work program. It also has many pros and…

Computation and Language · Computer Science 2021-03-02 Shoffan Saifullah , Yuli Fauziah , Agus Sasmito Aribowo

App stores are highly competitive markets, sometimes offering dozens of apps for a single use case. Unexpected app changes such as a feature removal might incite even loyal users to explore alternative apps. Sentiment analysis tools can…

Software Engineering · Computer Science 2019-06-18 Daniel Martens , Walid Maalej

Recently, sentiment polarity detection has increased attention to NLP researchers due to the massive availability of customer's opinions or reviews in the online platform. Due to the continued expansion of e-commerce sites, the rate of…

Computation and Language · Computer Science 2020-07-07 Eftekhar Hossain , Omar Sharif , Mohammed Moshiul Hoque

Sentiment analysis has become increasingly important in healthcare, especially in the biomedical and pharmaceutical fields. The data generated by the general public on the effectiveness, side effects, and adverse drug reactions are…

Computation and Language · Computer Science 2024-04-23 Abhiram B. Nair , Abhinand K. , Anamika U. , Denil Tom Jaison , Ajitha V. , V. S. Anoop

Nowadays, people from all around the world use social media sites to share information. Twitter for example is a platform in which users send, read posts known as tweets and interact with different communities. Users share their daily…

Computation and Language · Computer Science 2020-07-14 Antony Samuels , John Mcgonical

This paper describes our deep learning-based approach to sentiment analysis in Twitter as part of SemEval-2016 Task 4. We use a convolutional neural network to determine sentiment and participate in all subtasks, i.e. two-point,…

Computation and Language · Computer Science 2016-09-12 Sebastian Ruder , Parsa Ghaffari , John G. Breslin

Student's feedback is an important source of collecting students' opinions to improve the quality of training activities. Implementing sentiment analysis into student feedback data, we can determine sentiments polarities which express all…

Computation and Language · Computer Science 2019-11-19 Phu X. V. Nguyen , Tham T. T. Hong , Kiet Van Nguyen , Ngan Luu-Thuy Nguyen

Sentiment analysis of reviews is a popular task in natural language processing. In this work, the goal is to predict the score of food reviews on a scale of 1 to 5 with two recurrent neural networks that are carefully tuned. As for…

Computation and Language · Computer Science 2016-09-08 Hua Feng , Ruixi Lin

App IO is an app developed for the Italian PA. It is definitely useful for citizens to interact with the PA and to get services that were not digitized yet. Nevertheless, it was not perceived in a good way by the citizens and it has been…

Social and Information Networks · Computer Science 2023-01-11 Vincenzo Miracula , Antonio Picone

Understanding of customer sentiment can be useful for product development. On top of that if the priorities for the development order can be known, then development procedure become simpler. This work has tried to address this issue in the…

Computation and Language · Computer Science 2017-12-12 Sharmistha Dey

Social aspects of software projects become increasingly important for research and practice. Different approaches analyze the sentiment of a development team, ranging from simply asking the team to so-called sentiment analysis on text-based…

Software Engineering · Computer Science 2022-07-19 Marc Herrmann , Martin Obaidi , Larissa Chazette , Jil Klünder

With the popularity of social networks, and e-commerce websites, sentiment analysis has become a more active area of research in the past few years. On a high level, sentiment analysis tries to understand the public opinion about a specific…

Computation and Language · Computer Science 2019-04-14 Shervin Minaee , Elham Azimi , AmirAli Abdolrashidi

Sentiment analysis, also called opinion mining, is the field of study that analyzes people's opinions,sentiments, attitudes and emotions. Songs are important to sentiment analysis since the songs and mood are mutually dependent on each…

Computation and Language · Computer Science 2018-06-12 Gangula Rama Rohit Reddy , Radhika Mamidi

Customer-provided reviews have become an important source of information for business owners and other customers alike. However, effectively analyzing millions of unstructured reviews remains challenging. While large language models (LLMs)…

Computation and Language · Computer Science 2026-02-25 Vishal Patil , Shree Vaishnavi Bacha , Revanth Yamani , Yidan Sun , Mayank Kejriwal
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