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The increasing reliance on complex algorithmic systems by online platforms has sparked a growing need for algorithm auditing, a methodology evaluating these systems' functionality and impact. In this paper, we systematically review 176…

Human-Computer Interaction · Computer Science 2025-02-28 Aleksandra Urman , Mykola Makhortykh , Aniko Hannak

We consider a setting where goods are allocated to agents by way of an allocation platform (e.g., a matching platform). An ``allocation facilitator'' aims to increase the overall utility/social-good of the allocation by encouraging (some of…

Computer Science and Game Theory · Computer Science 2025-08-27 Yohai Trabelsi , Abhijin Adiga , Yonatan Aumann , Sarit Kraus , S. S. Ravi

Moderating user-generated content on online platforms is crucial for balancing user safety and freedom of speech. Particularly in the United States, platforms are not subject to legal constraints prescribing permissible content. Each…

Compliance with the European Union's Platform-to-Business (P2B) Regulation is challenging for online platforms, and assessing their compliance can be difficult for public authorities. This is partly due to the lack of automated tools for…

Software Engineering · Computer Science 2024-01-24 Francesco Sovrano , Michaël Lognoul , Alberto Bacchelli

Recommender Systems are nowadays successfully used by all major web sites (from e-commerce to social media) to filter content and make suggestions in a personalized way. Academic research largely focuses on the value of recommenders for…

Information Retrieval · Computer Science 2019-12-18 Dietmar Jannach , Michael Jugovac

TikTok has seen exponential growth as a platform, fuelled by the success of its proprietary recommender algorithm which serves tailored content to every user - though not without controversy. Users complain of their content being unfairly…

Human-Computer Interaction · Computer Science 2024-07-22 Eddie L. Ungless , Nina Markl , Björn Ross

Auditability is defined as the capacity of AI systems to be independently assessed for compliance with ethical, legal, and technical standards throughout their lifecycle. The chapter explores how auditability is being formalized through…

Computers and Society · Computer Science 2025-09-16 Himanshu Verma , Kirtan Padh , Eva Thelisson

The growing adoption of algorithm-powered tools in journalism enables new possibilities and raises many concerns. One way of addressing these concerns is by integrating journalistic practices and values into the design of algorithms that…

Computers and Society · Computer Science 2025-11-21 Mariella Bastian , Damian Trilling , Mykola Makhortykh

During major political events, social media platforms encounter increased systemic risks. However, it is still unclear if and how they adjust their moderation practices in response. The Digital Services Act Transparency Database…

Social and Information Networks · Computer Science 2026-04-22 Benedetta Tessa , Gautam Kishore Shahi , Amaury Trujillo , Stefano Cresci

AI auditing is a rapidly growing field of research and practice. This review article, which doubles as an editorial to Digital Societys topical collection on Auditing of AI, provides an overview of previous work in the field. Three key…

Computers and Society · Computer Science 2024-07-10 Jakob Mokander

Online platforms face the challenge of moderating an ever-increasing volume of content, including harmful hate speech. In the absence of clear legal definitions and a lack of transparency regarding the role of algorithms in shaping…

Computers and Society · Computer Science 2024-06-21 David Hartmann , Amin Oueslati , Dimitri Staufer

Personal moderation tools on social media platforms let users control their news feeds by configuring acceptable toxicity thresholds for their feed content or muting inappropriate accounts. This research examines how four critical…

Human-Computer Interaction · Computer Science 2024-03-05 Shagun Jhaver

Social media broadly refers to digital platforms and applications that simulate social interactions online. This study investigates the impact of social media platforms and their algorithms on political interest among users. As social media…

Social and Information Networks · Computer Science 2025-07-04 Waseq Billah

Automated recommendations can nowadays be found on many e-commerce platforms, and such recommendations can create substantial value for consumers and providers. Often, however, not all recommendable items have the same profit margin, and…

Social and Information Networks · Computer Science 2022-09-12 Nada Ghanem , Stephan Leitner , Dietmar Jannach

The fast spreading adoption of machine learning (ML) by companies across industries poses significant regulatory challenges. One such challenge is scalability: how can regulatory bodies efficiently audit these ML models, ensuring that they…

Machine Learning · Computer Science 2022-06-20 Tom Yan , Chicheng Zhang

The proliferation of harmful content on online platforms is a major societal problem, which comes in many different forms including hate speech, offensive language, bullying and harassment, misinformation, spam, violence, graphic content,…

Amidst widespread reports of digital influence operations during major elections, policymakers, scholars, and journalists have become increasingly interested in the political impact of social media 'bots.' Most recently, platform companies…

Computers and Society · Computer Science 2018-08-16 Robert Gorwa , Douglas Guilbeault

Social media personalization algorithms increasingly influence the flow of civic information through society, resulting in concerns about "filter bubbles", "echo chambers", and other ways they might exacerbate ideological segregation and…

Human-Computer Interaction · Computer Science 2024-06-26 Stephanie Wang , Shengchun Huang , Alvin Zhou , Danaë Metaxa

Algorithmic recommendations mediate interactions between millions of customers and products (in turn, their producers and sellers) on large e-commerce marketplaces like Amazon. In recent years, the producers and sellers have raised concerns…

Computers and Society · Computer Science 2021-02-03 Abhisek Dash , Abhijnan Chakraborty , Saptarshi Ghosh , Animesh Mukherjee , Krishna P. Gummadi

Political campaigns are increasingly turning to digital advertising to reach voters. These platforms empower advertisers to target messages to platform users with great precision, including through inferences about those users' political…

Computers and Society · Computer Science 2019-12-18 Muhammad Ali , Piotr Sapiezynski , Aleksandra Korolova , Alan Mislove , Aaron Rieke