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A success factor for modern companies in the age of Digital Marketing is to understand how customers think and behave based on their online shopping patterns. While the conventional method of gathering consumer insights through…

Machine Learning · Computer Science 2020-10-07 Sohini Roychowdhury , Wenxi Li , Ebrahim Alareqi , Akhilesh Pandita , Ao Liu , Joakim Soderberg

People use search engines to find answers to questions related to their health, finances, or other socially relevant issues. However, most users are unaware that search results are considerably influenced by search engine marketing (SEM).…

Information Retrieval · Computer Science 2023-01-25 Sebastian Schultheiß

Deriving value from a conversational AI system depends on the capacity of a user to translate the prior knowledge into a configuration. In most cases, discovering the set of relevant turn-level speaker intents is often one of the key steps.…

Computation and Language · Computer Science 2024-10-22 Mrinal Rawat , Hithesh Sankararaman , Victor Barres

Online groups have become increasingly prevalent, providing users with space to share experiences and explore interests. Therefore, user-centric group discovery task, i.e., recommending groups to users can help both users' online…

Information Retrieval · Computer Science 2023-08-11 Xixi Wu , Yun Xiong , Yao Zhang , Yizhu Jiao , Jiawei Zhang

For ambiguous queries, conventional retrieval systems are bound by two conflicting goals. On the one hand, they should diversify and strive to present results for as many query intents as possible. On the other hand, they should provide…

Information Retrieval · Computer Science 2015-03-19 Karthik Raman , Thorsten Joachims , Pannaga Shivaswamy

Intent discovery is the task of inferring latent intents from a set of unlabeled utterances, and is a useful step towards the efficient creation of new conversational agents. We show that recent competitive methods in intent discovery can…

Computation and Language · Computer Science 2023-06-01 Maarten De Raedt , Fréderic Godin , Thomas Demeester , Chris Develder

Query expansion is a functionality of search engines that suggests a set of related queries for a user-issued keyword query. Typical corpus-driven keyword query expansion approaches return popular words in the results as expanded queries.…

Information Retrieval · Computer Science 2011-04-19 Ziyang Liu , Sivaramakrishnan Natarajan , Yi Chen

Despite a surge in robotics research dedicated to inferring and understanding human intent, a universally accepted definition remains elusive since existing works often equate human intention with specific task-related goals. This article…

Robotics · Computer Science 2026-02-19 J. E. Domínguez-Vidal , Alberto Sanfeliu

Systems like Voice-command based conversational agents are characterized by a pre-defined set of skills or intents to perform user specified tasks. In the course of time, newer intents may emerge requiring retraining. However, the newer…

Computation and Language · Computer Science 2022-05-05 Ankan Mullick , Sukannya Purkayastha , Pawan Goyal , Niloy Ganguly

Scarcity of data and technological limitations for resource-poor languages in developing countries like India poses a threat to the development of sophisticated NLU systems for healthcare. To assess the current status of various…

Information Retrieval · Computer Science 2023-03-28 Ankan Mullick , Ishani Mondal , Sourjyadip Ray , R Raghav , G Sai Chaitanya , Pawan Goyal

In recent years, chat-bot has become a new type of intelligent terminal to guide users to consume services. However, it is criticized most that the services it provides are not what users expect or most expect. This defect mostly dues to…

Artificial Intelligence · Computer Science 2020-09-04 Junrui Tian , Zhiying Tu , Zhongjie Wang , Xiaofei Xu , Min Liu

Clustering has been widely applied to Information Retrieval (IR) on the grounds of its potential improved effectiveness over inverted file search. Clustering is a mostly unsupervised procedure and the majority of the clustering algorithms…

Information Retrieval · Computer Science 2014-01-14 Pokkuluri Kiran Sree , Inampudi Ramesh Babu

Intent identification serves as the foundation for generating appropriate responses in personalized question answering (PQA). However, existing benchmarks evaluate only response quality or retrieval performance without directly measuring…

Computation and Language · Computer Science 2026-04-20 Jieyong Kim , Maryam Amirizaniani , Soojin Yoon , Dongha Lee

Intent classification is an important component of a functional Information Retrieval ecosystem. Many current approaches to intent classification, typically framed as a classification problem, can be problematic as intents are often hard to…

Information Retrieval · Computer Science 2025-05-27 Arjun Bhalla , Qi Huang

Traditional data systems require specialized technical skills where users need to understand the data organization and write precise queries to access data. Therefore, novice users who lack technical expertise face hurdles in perusing and…

Human-Computer Interaction · Computer Science 2021-01-05 Anna Fariha , Lucy Cousins , Narges Mahyar , Alexandra Meliou

User intent classification is an important task in information retrieval. In this work, we introduce a revised taxonomy of user intent. We take the widely used differentiation between navigational, transactional and informational queries as…

Information Retrieval · Computer Science 2022-09-28 Daria Alexander , Wojciech Kusa , Arjen P. de Vries

Identifying new user intents is an essential task in the dialogue system. However, it is hard to get satisfying clustering results since the definition of intents is strongly guided by prior knowledge. Existing methods incorporate prior…

Computation and Language · Computer Science 2019-11-21 Ting-En Lin , Hua Xu , Hanlei Zhang

Understanding human intent is a complex, high-level task for large language models (LLMs), requiring analytical reasoning, contextual interpretation, dynamic information aggregation, and decision-making under uncertainty. Real-world public…

Computation and Language · Computer Science 2025-10-21 Xiaozhe Li , TianYi Lyu , Siyi Yang , Yuxi Gong , Yizhao Yang , Jinxuan Huang , Ligao Zhang , Zhuoyi Huang , Qingwen Liu

Clustering is one of the main tasks in exploratory data analysis and descriptive statistics where the main objective is partitioning observations in groups. Clustering has a broad range of application in varied domains like climate,…

Databases · Computer Science 2012-03-20 Saptarsi Goswami , Amlan Chakrabarti

The ability to predict a user's information need would have wide-ranging implications, from saving time and effort to mitigating vocabulary gaps. We study how to interactively predict a user's information need by letting them select a…

Information Retrieval · Computer Science 2025-01-07 Kevin Ros , Dhyey Pandya , ChengXiang Zhai
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