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This work investigates the task-oriented dialogue problem in mixed-domain settings. We study the effect of alternating between different domains in sequences of dialogue turns using two related state-of-the-art dialogue systems. We first…

Computation and Language · Computer Science 2019-09-06 Tho Luong Chi , Phuong Le-Hong

Dialogue state tracking (DST) is a crucial module in dialogue management. It is usually cast as a supervised training problem, which is not convenient for on-line optimization. In this paper, a novel companion teaching based deep…

Computation and Language · Computer Science 2020-09-23 Zhi Chen , Lu Chen , Xiang Zhou , Kai Yu

Building dialogue generation systems in a zero-shot scenario remains a huge challenge, since the typical zero-shot approaches in dialogue generation rely heavily on large-scale pre-trained language generation models such as GPT-3 and T5.…

Computation and Language · Computer Science 2022-08-19 Yongkang Liu , Shi Feng , Daling Wang , Yifei Zhang

Data augmentation methods have been a promising direction to improve the performance of small models for low-resource dialogue state tracking. However, traditional methods rely on pre-defined user goals and neglect the importance of data…

Computation and Language · Computer Science 2024-06-14 Ming Gu , Yan Yang

Dialogue state tracking (DST) is a component of the task-oriented dialogue system. It is responsible for extracting and managing slot values according to dialogue utterances, where each slot represents an essential part of the information…

Computation and Language · Computer Science 2022-04-26 Zhoujian Sun , Zhengxing Huang , Nai Ding

While participants in a multi-party multi-turn conversation simultaneously engage in multiple conversation topics, existing response selection methods are developed mainly focusing on a two-party single-conversation scenario. Hence, the…

Computation and Language · Computer Science 2020-10-16 Weishi Wang , Shafiq Joty , Steven C. H. Hoi

Dialogue systems are a popular natural language processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on…

Computation and Language · Computer Science 2022-03-31 Jinjie Ni , Tom Young , Vlad Pandelea , Fuzhao Xue , Erik Cambria

The latency in the current neural based dialogue state tracking models prohibits them from being used efficiently for deployment in production systems, albeit their highly accurate performance. This paper proposes a new scalable and…

Computation and Language · Computer Science 2018-12-04 Elnaz Nouri , Ehsan Hosseini-Asl

Generalising dialogue state tracking (DST) to new data is especially challenging due to the strong reliance on abundant and fine-grained supervision during training. Sample sparsity, distributional shift and the occurrence of new concepts…

Computation and Language · Computer Science 2022-08-10 Michael Heck , Nurul Lubis , Carel van Niekerk , Shutong Feng , Christian Geishauser , Hsien-Chin Lin , Milica Gašić

Current natural language interaction for self-tracking tools largely depends on bespoke implementation optimized for a specific tracking theme and data format, which is neither generalizable nor scalable to a tremendous design space of…

Computation and Language · Computer Science 2022-06-08 Young-Ho Kim , Sungdong Kim , Minsuk Chang , Sang-Woo Lee

User simulation is essential for generating enough data to train a statistical spoken dialogue system. Previous models for user simulation suffer from several drawbacks, such as the inability to take dialogue history into account, the need…

Computation and Language · Computer Science 2016-07-04 Layla El Asri , Jing He , Kaheer Suleman

In Task Oriented Dialogue (TOD) system, detecting and inducing new intents are two main challenges to apply the system in the real world. In this paper, we suggest the semantic multi-view model to resolve these two challenges: (1) SBERT for…

Computation and Language · Computer Science 2023-08-15 Hyukhun Koh , Haesung Pyun , Nakyeong Yang , Kyomin Jung

Building user trust in dialogue agents requires smooth and consistent dialogue exchanges. However, agents can easily lose conversational context and generate irrelevant utterances. These situations are called dialogue breakdown, where agent…

Computation and Language · Computer Science 2023-01-23 Nathan Ng , Marzyeh Ghassemi , Narendran Thangarajan , Jiacheng Pan , Qi Guo

Task-oriented dialogue (TOD) systems enable users to achieve their goals through natural language interactions. Traditionally, these systems have relied on turn-level manually annotated metadata, such as dialogue states and policy…

Computation and Language · Computer Science 2024-11-05 Adib Mosharrof , A. B. Siddique

Dialogue State Tracking (DST) is a key part of task-oriented dialogue systems, identifying important information in conversations. However, its accuracy drops significantly in spoken dialogue environments due to named entity errors from…

Computation and Language · Computer Science 2025-10-31 Jihyun Lee , Solee Im , Wonjun Lee , Gary Geunbae Lee

We present a novel end-to-end trainable neural network model for task-oriented dialog systems. The model is able to track dialog state, issue API calls to knowledge base (KB), and incorporate structured KB query results into system…

Computation and Language · Computer Science 2017-08-22 Bing Liu , Ian Lane

To facilitate zero-shot generalization in taskoriented dialog, this paper proposes Language Models as Data (LAD). LAD is a paradigm for creating diverse and accurate synthetic data which conveys the necessary structural constraints and can…

Computation and Language · Computer Science 2022-08-01 Shikib Mehri , Yasemin Altun , Maxine Eskenazi

A challenge in the Dialogue State Tracking (DST) field is adapting models to new domains without using any supervised data, zero-shot domain adaptation. Parameter-Efficient Transfer Learning (PETL) has the potential to address this problem…

Computation and Language · Computer Science 2023-06-09 Taha Aksu , Min-Yen Kan , Nancy F. Chen

Dialog state tracking (DST) is a core component in task-oriented dialog systems. Existing approaches for DST mainly fall into one of two categories, namely, ontology-based and ontology-free methods. An ontology-based method selects a value…

Computation and Language · Computer Science 2020-10-29 Jian-Guo Zhang , Kazuma Hashimoto , Chien-Sheng Wu , Yao Wan , Philip S. Yu , Richard Socher , Caiming Xiong

The medical dialogue system is a promising application that can provide great convenience for patients. The dialogue state tracking (DST) module in the medical dialogue system which interprets utterances into the machine-readable structure…

Computation and Language · Computer Science 2022-03-21 Jun Liu , Tong Ruan , Haofen Wang , Huanhuan Zhang