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Scalability for handling unknown slot values is a important problem in dialogue state tracking (DST). As far as we know, previous scalable DST approaches generally rely on either the candidate generation from slot tagging output or the span…

Computation and Language · Computer Science 2021-06-18 Puhai Yang , Heyan Huang , Xianling Mao

Dialogue state tracking (DST) is an essential sub-task for task-oriented dialogue systems. Recent work has focused on deep neural models for DST. However, the neural models require a large dataset for training. Furthermore, applying them to…

Computation and Language · Computer Science 2022-10-06 Hyunmin Jeon , Gary Geunbae Lee

There has been a rapid development in data-driven task-oriented dialogue systems with the benefit of large-scale datasets. However, the progress of dialogue systems in low-resource languages lags far behind due to the lack of high-quality…

Computation and Language · Computer Science 2021-01-28 Yen-Ting Lin , Yun-Nung Chen

A Dialogue State Tracker is a key component in dialogue systems which estimates the beliefs of possible user goals at each dialogue turn. Deep learning approaches using recurrent neural networks have shown state-of-the-art performance for…

Computation and Language · Computer Science 2019-11-04 Vevake Balaraman , Bernardo Magnini

Zero-shot transfer learning for multi-domain dialogue state tracking can allow us to handle new domains without incurring the high cost of data acquisition. This paper proposes new zero-short transfer learning technique for dialogue state…

Computation and Language · Computer Science 2020-05-05 Giovanni Campagna , Agata Foryciarz , Mehrad Moradshahi , Monica S. Lam

Dialogue state tracking is an essential part of goal-oriented dialogue systems, while most of these state tracking models often fail to handle unseen services. In this paper, we propose SGD-QA, a simple and extensible model for…

Computation and Language · Computer Science 2021-05-18 Yang Zhang , Vahid Noroozi , Evelina Bakhturina , Boris Ginsburg

In schema-guided dialogue state tracking models estimate the current state of a conversation using natural language descriptions of the service schema for generalization to unseen services. Prior generative approaches which decode slot…

Computation and Language · Computer Science 2023-06-16 Björn Bebensee , Haejun Lee

While communicating with a user, a task-oriented dialogue system has to track the user's needs at each turn according to the conversation history. This process called dialogue state tracking (DST) is crucial because it directly informs the…

Computation and Language · Computer Science 2022-08-01 Léo Jacqmin , Lina M. Rojas-Barahona , Benoit Favre

In task-oriented dialogue systems the dialogue state tracker (DST) component is responsible for predicting the state of the dialogue based on the dialogue history. Current DST approaches rely on a predefined domain ontology, a fact that…

Computation and Language · Computer Science 2020-01-22 Vevake Balaraman , Bernardo Magnini

This paper introduces the Eighth Dialog System Technology Challenge. In line with recent challenges, the eighth edition focuses on applying end-to-end dialog technologies in a pragmatic way for multi-domain task-completion, noetic response…

Virtual assistants such as Google Assistant, Alexa and Siri provide a conversational interface to a large number of services and APIs spanning multiple domains. Such systems need to support an ever-increasing number of services with…

Computation and Language · Computer Science 2020-01-30 Abhinav Rastogi , Xiaoxue Zang , Srinivas Sunkara , Raghav Gupta , Pranav Khaitan

Dialogue state tracking is the core part of a spoken dialogue system. It estimates the beliefs of possible user's goals at every dialogue turn. However, for most current approaches, it's difficult to scale to large dialogue domains. They…

Computation and Language · Computer Science 2018-10-24 Liliang Ren , Kaige Xie , Lu Chen , Kai Yu

In a task-oriented dialog system, the goal of dialog state tracking (DST) is to monitor the state of the conversation from the dialog history. Recently, many deep learning based methods have been proposed for the task. Despite their…

Computation and Language · Computer Science 2020-02-11 Tuan Manh Lai , Quan Hung Tran , Trung Bui , Daisuke Kihara

This paper describes our approach to DSTC 9 Track 2: Cross-lingual Multi-domain Dialog State Tracking, the task goal is to build a Cross-lingual dialog state tracker with a training set in rich resource language and a testing set in low…

Computation and Language · Computer Science 2021-07-01 Min Mao , Jiasheng Liu , Jingyao Zhou , Haipang Wu

Dialogue state tracking (DST) is evaluated by exact matching methods, which rely on large amounts of labeled data and ignore semantic consistency, leading to over-evaluation. Currently, leveraging large language models (LLM) in evaluating…

Computation and Language · Computer Science 2024-06-18 Ming Gu , Yan Yang

Zero-shot domain adaptation for dialogue state tracking (DST) remains a challenging problem in task-oriented dialogue (TOD) systems, where models must generalize to target domains unseen at training time. Current large language model…

Computation and Language · Computer Science 2025-02-24 Christopher Richardson , Roshan Sharma , Neeraj Gaur , Parisa Haghani , Anirudh Sundar , Bhuvana Ramabhadran

Goal-oriented dialogue systems typically rely on components specifically developed for a single task or domain. This limits such systems in two different ways: If there is an update in the task domain, the dialogue system usually needs to…

Artificial Intelligence · Computer Science 2018-12-03 Rahul Goel , Shachi Paul , Tagyoung Chung , Jeremie Lecomte , Arindam Mandal , Dilek Hakkani-Tur

Dialogue State Tracking (DST), a key component of task-oriented conversation systems, represents user intentions by determining the values of pre-defined slots in an ongoing dialogue. Existing approaches use hand-crafted templates and…

Computation and Language · Computer Science 2023-10-24 Praveen Venkateswaran , Evelyn Duesterwald , Vatche Isahagian

Dialogue state tracking (DST) module is an important component for task-oriented dialog systems to understand users' goals and needs. Collecting dialogue state labels including slots and values can be costly, especially with the wide…

Computation and Language · Computer Science 2023-01-27 Yuting Yang , Wenqiang Lei , Pei Huang , Juan Cao , Jintao Li , Tat-Seng Chua

Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that…

Computation and Language · Computer Science 2025-09-30 Hyundong Cho , Andrea Madotto , Zhaojiang Lin , Khyathi Raghavi Chandu , Satwik Kottur , Jing Xu , Jonathan May , Chinnadhurai Sankar