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Neural dialogue models have been widely adopted in various chatbot applications because of their good performance in simulating and generalizing human conversations. However, there exists a dark side of these models -- due to the…

Computation and Language · Computer Science 2019-09-30 Haochen Liu , Tyler Derr , Zitao Liu , Jiliang Tang

Open-domain dialogue generation suffers from the data insufficiency problem due to the vast size of potential responses. In this paper, we propose to explore potential responses by counterfactual reasoning. Given an observed response, the…

Machine Learning · Computer Science 2020-10-12 Qingfu Zhu , Weinan Zhang , Ting Liu , William Yang Wang

We study the problem of imposing conversational goals/keywords on open-domain conversational agents, where the agent is required to lead the conversation to a target keyword smoothly and fast. Solving this problem enables the application of…

Computation and Language · Computer Science 2021-03-02 Peixiang Zhong , Yong Liu , Hao Wang , Chunyan Miao

This work investigates the task-oriented dialogue problem in mixed-domain settings. We study the effect of alternating between different domains in sequences of dialogue turns using two related state-of-the-art dialogue systems. We first…

Computation and Language · Computer Science 2019-09-06 Tho Luong Chi , Phuong Le-Hong

Continual learning in task-oriented dialogue systems can allow us to add new domains and functionalities through time without incurring the high cost of a whole system retraining. In this paper, we propose a continual learning benchmark for…

Computation and Language · Computer Science 2021-01-01 Andrea Madotto , Zhaojiang Lin , Zhenpeng Zhou , Seungwhan Moon , Paul Crook , Bing Liu , Zhou Yu , Eunjoon Cho , Zhiguang Wang

Building a persona-based conversation agent is challenging owing to the lack of large amounts of speaker-specific conversation data for model training. This paper addresses the problem by proposing a multi-task learning approach to training…

Computation and Language · Computer Science 2017-10-23 Yi Luan , Chris Brockett , Bill Dolan , Jianfeng Gao , Michel Galley

Open-domain neural dialogue models have achieved high performance in response ranking and evaluation tasks. These tasks are formulated as a binary classification of responses given in a dialogue context, and models generally learn to make…

Computation and Language · Computer Science 2021-06-11 Prakhar Gupta , Yulia Tsvetkov , Jeffrey P. Bigham

Current approaches to Natural Language Generation (NLG) for dialog mainly focus on domain-specific, task-oriented applications (e.g. restaurant booking) using limited ontologies (up to 20 slot types), usually without considering the…

Computation and Language · Computer Science 2019-09-25 Alessandra Cervone , Chandra Khatri , Rahul Goel , Behnam Hedayatnia , Anu Venkatesh , Dilek Hakkani-Tur , Raefer Gabriel

In open-domain dialogue intelligent agents should exhibit the use of knowledge, however there are few convincing demonstrations of this to date. The most popular sequence to sequence models typically "generate and hope" generic utterances…

Computation and Language · Computer Science 2019-02-25 Emily Dinan , Stephen Roller , Kurt Shuster , Angela Fan , Michael Auli , Jason Weston

Dialogue is an essential part of human communication and cooperation. Existing research mainly focuses on short dialogue scenarios in a one-on-one fashion. However, multi-person interactions in the real world, such as meetings or…

Computation and Language · Computer Science 2022-01-07 Ming Zhong , Yang Liu , Yichong Xu , Chenguang Zhu , Michael Zeng

Deep neural networks have shown recent promise in many language-related tasks such as the modeling of conversations. We extend RNN-based sequence to sequence models to capture the long range discourse across many turns of conversation. We…

Computation and Language · Computer Science 2016-07-18 John M. Pierre , Mark Butler , Jacob Portnoff , Luis Aguilar

Despite tremendous advancements in dialogue systems, stable evaluation still requires human judgments producing notoriously high-variance metrics due to their inherent subjectivity. Moreover, methods and labels in dialogue evaluation are…

Computation and Language · Computer Science 2023-08-01 Sarah E. Finch , James D. Finch , Jinho D. Choi

Conversational search has evolved as a new information retrieval paradigm, marking a shift from traditional search systems towards interactive dialogues with intelligent search agents. This change especially affects exploratory…

Computation and Language · Computer Science 2023-02-28 Phillip Schneider , Anum Afzal , Juraj Vladika , Daniel Braun , Florian Matthes

Although neural conversation models are effective in learning how to produce fluent responses, their primary challenge lies in knowing what to say to make the conversation contentful and non-vacuous. We present a new end-to-end approach to…

Computation and Language · Computer Science 2019-06-10 Lianhui Qin , Michel Galley , Chris Brockett , Xiaodong Liu , Xiang Gao , Bill Dolan , Yejin Choi , Jianfeng Gao

Pre-trained models have achieved excellent performance on the dialogue task. However, for the continual increase of online chit-chat scenarios, directly fine-tuning these models for each of the new tasks not only explodes the capacity of…

Computation and Language · Computer Science 2022-03-22 Shaoxiong Feng , Xuancheng Ren , Kan Li , Xu Sun

Current common interactions with language models is through full inference. This approach may not necessarily align with the model's internal knowledge. Studies show discrepancies between prompts and internal representations. Most focus on…

Computation and Language · Computer Science 2024-09-24 Jinman Zhao , Xueyan Zhang , Xingyu Yue , Weizhe Chen , Zifan Qian , Ruiyu Wang

Comprehending a dialogue requires a model to capture diverse kinds of key information in the utterances, which are either scattered around or implicitly implied in different turns of conversations. Therefore, dialogue comprehension requires…

Computation and Language · Computer Science 2022-03-22 Chao Zhao , Wenlin Yao , Dian Yu , Kaiqiang Song , Dong Yu , Jianshu Chen

The DIAlogue MOdel Learning Environment supports an engineering-oriented approach towards dialogue modelling for a spoken-language interface. Major steps towards dialogue models is to know about the basic units that are used to construct a…

cmp-lg · Computer Science 2008-02-03 Jens-Uwe Moeller

Building dialogue systems that naturally converse with humans is being an attractive and an active research domain. Multiple systems are being designed everyday and several datasets are being available. For this reason, it is being hard to…

Computation and Language · Computer Science 2019-07-31 Basma El Amel Boussaha , Nicolas Hernandez , Christine Jacquin , Emmanuel Morin

Current state-of-the-art neural dialogue systems are mainly data-driven and are trained on human-generated responses. However, due to the subjectivity and open-ended nature of human conversations, the complexity of training dialogues varies…

Computation and Language · Computer Science 2020-03-17 Hengyi Cai , Hongshen Chen , Cheng Zhang , Yonghao Song , Xiaofang Zhao , Yangxi Li , Dongsheng Duan , Dawei Yin