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In general, self help systems are being increasingly deployed by service based industries because they are capable of delivering better customer service and increasingly the switch is to voice based self help systems because they provide a…

Computation and Language · Computer Science 2015-04-08 Sunil Kumar Kopparapu

The popularity of smart-home assistant systems such as Amazon Alexa and Google Home leads to a booming third-party application market (over 70,000 applications across the two stores). While existing works have revealed security issues in…

Cryptography and Security · Computer Science 2020-01-15 Hang Hu , Limin Yang , Shihan Lin , Gang Wang

Intelligent Process Automation (IPA) is an emerging technology with a primary goal to assist the knowledge worker by taking care of repetitive, routine and low-cognitive tasks. Conversational agents that can interact with users in a natural…

Computation and Language · Computer Science 2020-05-22 Alena Moiseeva , Dietrich Trautmann , Michael Heimann , Hinrich Schütze

Voice assistants are deployed widely and provide useful functionality. However, recent work has shown that commercial systems like Amazon Alexa and Google Home are vulnerable to voice-based confusion attacks that exploit design issues. We…

Cryptography and Security · Computer Science 2022-12-20 Ashish Hooda , Matthew Wallace , Kushal Jhunjhunwalla , Earlence Fernandes , Kassem Fawaz

Systems powered by artificial intelligence are being developed to be more user-friendly by communicating with users in a progressively human-like conversational way. Chatbots, also known as dialogue systems, interactive conversational…

Human-Computer Interaction · Computer Science 2020-01-03 Kennedy Ralston , Yuhao Chen , Haruna Isah , Farhana Zulkernine

Visually impaired people face numerous challenges when it comes to transportation. Not only must they circumvent obstacles while navigating, but they also need access to essential information related to available public transport,…

Human-Computer Interaction · Computer Science 2017-03-08 Gourav G. Shenoy , Mangirish A. Wagle , Kay Connelly

Voice assistants like Siri, Google Assistant, Alexa etc. are used widely across the globe for home automation, these require the use of special phrases also known as hotwords to wake it up and perform an action like "Hey Alexa!", "Ok…

Computation and Language · Computer Science 2022-07-13 Chidhambararajan R , Aman Rangapur , Sibi Chakkaravarthy Sethuraman

The smart home systems, based on AI speech recognition and IoT technology, enable people to control devices through verbal commands and make people's lives more efficient. However, existing AI speech recognition services are primarily…

Currently, adaptive voice applications supported by voice assistants (VA) are very popular (i.e., Alexa skills and Google Home Actions). Under this circumstance, how to design and evaluate these voice interactions well is very important. In…

Human-Computer Interaction · Computer Science 2019-06-05 Xu Han , Tom Yeh

Many artificial intelligence (AI) speakers have recently come to market. Beginning with Amazon Echo, many companies producing their own speaker technologies. Due to the limitations of technology, most speakers have similar functions, but…

Computers and Society · Computer Science 2020-01-15 Min Jin Park , Joshua I. James

Virtual assistants are becoming increasingly important speech-driven Information Retrieval platforms that assist users with various tasks. We discuss open problems and challenges with respect to modeling spoken information queries for…

Information Retrieval · Computer Science 2023-04-27 Christophe Van Gysel

Internet of Things devices such as the Amazon Echo are undoubtedly great sources of potential digital evidence due to their ubiquitous use and their always on mode of operation, constituting a human life black box. The Amazon Echo in…

Cryptography and Security · Computer Science 2017-07-28 Hyunji Chung , Jungheum Park , Sangjin Lee

Nowadays, speech is becoming a more common, if not standard, interface to technology. This can be seen in the trend of technology changes over the years. Increasingly, voice is used to control programs, appliances and personal devices…

Human-Computer Interaction · Computer Science 2019-09-10 Abraham Glasser

The emergence of voice-assistant devices ushers in delightful user experiences not just on the smart home front, but also in diverse educational environments from classrooms to personalized-learning/tutoring. However, the use of voice as an…

Audio and Speech Processing · Electrical Eng. & Systems 2021-04-23 Mohammad Niknazar , Aditya Vempaty , Ravi Kokku

This article introduces an open-source web component, Instant Expert, which allows robust and efficient integration of a natural language question answering system to web-based platforms in any domain. Web Components are a set of web…

Human-Computer Interaction · Computer Science 2019-09-06 Yusuf Sermet , Ibrahim Demir

Conversational agents are exploding in popularity. However, much work remains in the area of social conversation as well as free-form conversation over a broad range of domains and topics. To advance the state of the art in conversational…

In a voice-controlled smart-home, a controller must respond not only to user's requests but also according to the interaction context. This paper describes Arcades, a system which uses deep reinforcement learning to extract context from a…

Machine Learning · Computer Science 2018-07-19 Alexis Brenon , François Portet , Michel Vacher

Automatic Speech Recognition (ASR) has increased in popularity in recent years. The evolution of processor and storage technologies has enabled more advanced ASR mechanisms, fueling the development of virtual assistants such as Amazon…

Audio and Speech Processing · Electrical Eng. & Systems 2024-12-04 Sebastian Baunsgaard , Sebastian B. Wrede , Pınar Tozun

Intelligent Personal Assistants (IPAs) like Amazon Alexa, Apple Siri, and Google Assistant are increasingly becoming a part of our everyday. As IPAs become ubiquitous and their applications expand, users turn to them for not just routine…

Human-Computer Interaction · Computer Science 2021-12-08 Mallika Subramanian , Shradha Sehgal , Nimmi Rangaswamy

Virtual assistants (VAs) have become ubiquitous in daily life, integrated into smartphones and smart devices, sparking interest in AI companions that enhance user experiences and foster emotional connections. However, existing companions…

Human-Computer Interaction · Computer Science 2025-09-03 Xuetong Wang , Ching Christie Pang , Pan Hui