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With the introduction of collaborative robots, humans and robots can now work together in close proximity and share the same workspace. However, this collaboration presents various challenges that need to be addressed to ensure seamless…

Robotics · Computer Science 2023-07-24 Ali Noormohammadi-Asl , Ali Ayub , Stephen L. Smith , Kerstin Dautenhahn

Embodied agents designed to assist users with tasks must engage in natural language interactions, interpret instructions, execute actions, and communicate effectively to resolve issues. However, collecting large-scale, diverse datasets of…

Computation and Language · Computer Science 2024-11-01 Daniel Philipov , Vardhan Dongre , Gokhan Tur , Dilek Hakkani-Tür

Human-annotated preference data play an important role in aligning large language models (LLMs). In this paper, we study two connected questions: how to monitor the quality of human preference annotators and how to incentivize them to…

Machine Learning · Computer Science 2026-04-08 Shang Liu , Hanzhao Wang , Zhongyao Ma , Xiaocheng Li

Effectively evaluating deep research agents that autonomously search the web, analyze information, and generate reports remains a major challenge, particularly when it comes to assessing long reports and giving detailed feedback on their…

Agentic AI assistants that autonomously perform multi-step tasks raise open questions for user experience: how should such systems communicate progress and reasoning during extended operations, especially in attention-critical contexts such…

Human-Computer Interaction · Computer Science 2026-03-04 Johannes Kirmayr , Raphael Wennmacher , Khanh Huynh , Lukas Stappen , Elisabeth André , Florian Alt

In this paper, we present Duplex Conversation, a multi-turn, multimodal spoken dialogue system that enables telephone-based agents to interact with customers like a human. We use the concept of full-duplex in telecommunication to…

Computation and Language · Computer Science 2022-06-15 Ting-En Lin , Yuchuan Wu , Fei Huang , Luo Si , Jian Sun , Yongbin Li

In human-in-the-loop machine learning, the user provides information beyond that in the training data. Many algorithms and user interfaces have been designed to optimize and facilitate this human--machine interaction; however, fewer studies…

Human-Computer Interaction · Computer Science 2018-03-12 Pedram Daee , Tomi Peltola , Aki Vehtari , Samuel Kaski

Conversational search systems, such as Google Assistant and Microsoft Cortana, enable users to interact with search systems in multiple rounds through natural language dialogues. Evaluating such systems is very challenging given that any…

Information Retrieval · Computer Science 2021-04-29 Zeyang Liu , Ke Zhou , Max L. Wilson

Storytelling plays a central role in human socializing and entertainment. However, much of the research on automatic storytelling generation assumes that stories will be generated by an agent without any human interaction. In this paper, we…

Computation and Language · Computer Science 2020-11-23 Eric Nichols , Leo Gao , Randy Gomez

Large language models encode knowledge in various domains and demonstrate the ability to understand visualizations. They may also capture visualization design knowledge and potentially help reduce the cost of formative studies. However, it…

Human-Computer Interaction · Computer Science 2025-05-13 Zekai Shao , Yi Shan , Yixuan He , Yuxuan Yao , Junhong Wang , Xiaolong , Zhang , Yu Zhang , Siming Chen

User satisfaction with AI assistants is highly personalized: the same response may satisfy one user but disappoint another depending on what each user expects and what they have asked for before. Existing automatic evaluation methods mostly…

Computation and Language · Computer Science 2026-05-29 Zhefan Wang , Zhiqiang Guo , Weizhi Ma , Min Zhang , Quanjia Yan , Hengliang Luo

Conversational systems use spoken language to interact with their users. Although conversational systems, such as Amazon Alexa, are becoming common and afford interesting functionalities, there is little known about the issues users of…

Software Engineering · Computer Science 2020-03-03 Soodeh Atefi , Andrew Truelove , Matheus Rheinschmitt , Eduardo Almeida , Iftekhar Ahmed , Amin Alipour

Online education platforms have experienced explosive growth over the past decade, generating massive volumes of user-generated content in the form of reviews, ratings, and behavioral logs. These heterogeneous signals provide unprecedented…

Graphics · Computer Science 2026-04-14 Arman Bekov , Azamat Nurgali

With the rapid development of mobile intelligent assistant technologies, multi-modal AI assistants have become essential interfaces for daily user interactions. However, current evaluation methods face challenges including high manual…

Artificial Intelligence · Computer Science 2025-10-22 Meiping Wang , Jian Zhong , Rongduo Han , Liming Kang , Zhengkun Shi , Xiao Liang , Xing Lin , Nan Gao , Haining Zhang

Pairwise preference data have played an important role in the alignment of large language models (LLMs). Each sample of such data consists of a prompt, two different responses to the prompt, and a binary label indicating which of the two…

Computation and Language · Computer Science 2026-05-12 Zhongze Cai , Xiaocheng Li

Retrieval-Augmented Generation (RAG) systems and large language model (LLM)-powered chatbots have significantly advanced conversational AI by combining generative capabilities with external knowledge retrieval. Despite their success,…

Artificial Intelligence · Computer Science 2025-06-26 Priyaranjan Pattnayak , Amit Agarwal , Hansa Meghwani , Hitesh Laxmichand Patel , Srikant Panda

Embodied conversational agents (ECAs) are increasingly more realistic and capable of dynamic conversations. In online surveys, anthropomorphic agents could help address issues like careless responding and satisficing, which originate from…

Human-Computer Interaction · Computer Science 2025-08-05 Matus Krajcovic , Peter Demcak , Eduard Kuric

This paper contributes a first study into how different human users deliver simultaneous control and feedback signals during human-robot interaction. As part of this work, we formalize and present a general interactive learning framework…

Artificial Intelligence · Computer Science 2017-03-16 Kory W. Mathewson , Patrick M. Pilarski

Agent-based social simulation provides a valuable methodology for predicting social information diffusion, yet existing approaches face two primary limitations. Traditional agent models often rely on rigid behavioral rules and lack semantic…

Computers and Society · Computer Science 2025-10-21 Xinyi Li , Zhiqiang Guo , Qinglang Guo , Hao Jin , Weizhi Ma , Min Zhang

Human annotator simulation (HAS) serves as a cost-effective substitute for human evaluation such as data annotation and system assessment. Human perception and behaviour during human evaluation exhibit inherent variability due to diverse…

Computation and Language · Computer Science 2023-10-03 Wen Wu , Wenlin Chen , Chao Zhang , Philip C. Woodland