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Related papers: Speaker Sensitive Response Evaluation Model

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Automatically evaluating the quality of responses in open-domain dialogue systems is a challenging but crucial task. Current evaluation metrics often fail to align with human judgments, especially when assessing responses that are…

Computation and Language · Computer Science 2024-06-26 Tao Feng , Lizhen Qu , Xiaoxi Kang , Gholamreza Haffari

Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. ADEM(Lowe et al. 2017) formulated the automatic evaluation of dialogue systems as a learning problem and showed that such a model…

Computation and Language · Computer Science 2019-02-26 Ananya B. Sai , Mithun Das Gupta , Mitesh M. Khapra , Mukundhan Srinivasan

Automatic evaluation of open-domain dialogs remains an unsolved problem. Moreover, existing methods do not correlate strongly with human annotations. This paper presents a new automated evaluation method using follow-ups: we measure the…

Computation and Language · Computer Science 2022-09-13 Maxime De Bruyn , Ehsan Lotfi , Jeska Buhmann , Walter Daelemans

We investigate the task of modeling open-domain, multi-turn, unstructured, multi-participant, conversational dialogue. We specifically study the effect of incorporating different elements of the conversation. Unlike previous efforts, which…

Computation and Language · Computer Science 2016-06-02 Rami Al-Rfou , Marc Pickett , Javier Snaider , Yun-hsuan Sung , Brian Strope , Ray Kurzweil

Task-oriented dialogue systems in industry settings need to have high conversational capability, be easily adaptable to changing situations and conform to business constraints. This paper describes a 3-step procedure to develop a…

Computation and Language · Computer Science 2022-10-27 Lahari Poddar , György Szarvas , Cheng Wang , Jorge Balazs , Pavel Danchenko , Patrick Ernst

As conversational AI-based dialogue management has increasingly become a trending topic, the need for a standardized and reliable evaluation procedure grows even more pressing. The current state of affairs suggests various evaluation…

Computation and Language · Computer Science 2020-06-12 Sarah E. Finch , Jinho D. Choi

Conversational question answering systems often rely on semantic parsing to enable interactive information retrieval, which involves the generation of structured database queries from a natural language input. For information-seeking…

Computation and Language · Computer Science 2024-01-04 Phillip Schneider , Manuel Klettner , Kristiina Jokinen , Elena Simperl , Florian Matthes

With the availability of massive general-domain dialogue data, pre-trained dialogue generation appears to be super appealing to transfer knowledge from the general domain to downstream applications. In most existing work, such transferable…

Computation and Language · Computer Science 2022-10-25 Xueliang Zhao , Lemao Liu , Tingchen Fu , Shuming Shi , Dongyan Zhao , Rui Yan

Despite tremendous advancements in dialogue systems, stable evaluation still requires human judgments producing notoriously high-variance metrics due to their inherent subjectivity. Moreover, methods and labels in dialogue evaluation are…

Computation and Language · Computer Science 2023-08-01 Sarah E. Finch , James D. Finch , Jinho D. Choi

In this work, we propose a method for neural dialogue response generation that allows not only generating semantically reasonable responses according to the dialogue history, but also explicitly controlling the sentiment of the response via…

Computation and Language · Computer Science 2019-01-23 Xiang Kong , Bohan Li , Graham Neubig , Eduard Hovy , Yiming Yang

Automated evaluation of open domain natural language generation (NLG) models remains a challenge and widely used metrics such as BLEU and Perplexity can be misleading in some cases. In our paper, we propose to evaluate natural language…

Computation and Language · Computer Science 2020-02-13 Wangchunshu Zhou , Ke Xu

With the growth of social medias, such as Twitter, plenty of user-generated data emerge daily. The short texts published on Twitter -- the tweets -- have earned significant attention as a rich source of information to guide many…

Artificial Intelligence · Computer Science 2021-06-01 Sérgio Barreto , Ricardo Moura , Jonnathan Carvalho , Aline Paes , Alexandre Plastino

The development of Open-Domain Dialogue Systems (ODS)is a trending topic due to the large number of research challenges, large societal and business impact, and advances in the underlying technology. However, the development of these kinds…

Computation and Language · Computer Science 2021-12-28 Chen Zhang , João Sedoc , Luis Fernando D'Haro , Rafael Banchs , Alexander Rudnicky

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate…

Machine Learning · Computer Science 2019-11-21 Praveen Kumar Bodigutla , Lazaros Polymenakos , Spyros Matsoukas

Generative spoken language models pretrained on large-scale raw audio can continue a speech prompt with appropriate content while preserving attributes like speaker and emotion, serving as foundation models for spoken dialogue. In prior…

Computation and Language · Computer Science 2026-05-28 Chan-Jan Hsu , Liang-Hsuan Tseng , Yi-Cheng Lin , Yen-Chun Kuo , Ju-Chieh Chou , Kai-Wei Chang , Hung-yi Lee , Carlos Busso

Understanding interpersonal communication requires, in part, understanding the social context and norms in which a message is said. However, current methods for identifying offensive content in such communication largely operate independent…

Computation and Language · Computer Science 2023-07-07 David Jurgens , Agrima Seth , Jackson Sargent , Athena Aghighi , Michael Geraci

Despite the recent advances in open-domain dialogue systems, building a reliable evaluation metric is still a challenging problem. Recent studies proposed learnable metrics based on classification models trained to distinguish the correct…

Computation and Language · Computer Science 2023-05-26 ChaeHun Park , Seungil Chad Lee , Daniel Rim , Jaegul Choo

Emotional language generation is one of the keys to human-like artificial intelligence. Humans use different type of emotions depending on the situation of the conversation. Emotions also play an important role in mediating the engagement…

Computation and Language · Computer Science 2019-11-27 Sashank Santhanam , Samira Shaikh

Multiple different responses are often plausible for a given open domain dialog context. Prior work has shown the importance of having multiple valid reference responses for meaningful and robust automated evaluations. In such cases, common…

Computation and Language · Computer Science 2021-06-08 Varun Gangal , Harsh Jhamtani , Eduard Hovy , Taylor Berg-Kirkpatrick

Open Domain dialog system evaluation is one of the most important challenges in dialog research. Existing automatic evaluation metrics, such as BLEU are mostly reference-based. They calculate the difference between the generated response…

Computation and Language · Computer Science 2020-09-23 Weixin Liang , James Zou , Zhou Yu