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We introduce deep learning models to the two most important stages in product search at JD.com, one of the largest e-commerce platforms in the world. Specifically, we outline the design of a deep learning system that retrieves semantically…

Information Retrieval · Computer Science 2021-03-25 Rui Li , Yunjiang Jiang , Wenyun Yang , Guoyu Tang , Songlin Wang , Chaoyi Ma , Wei He , Xi Xiong , Yun Xiao , Eric Yihong Zhao

Nowadays, the product search service of e-commerce platforms has become a vital shopping channel in people's life. The retrieval phase of products determines the search system's quality and gradually attracts researchers' attention.…

Information Retrieval · Computer Science 2021-06-18 Sen Li , Fuyu Lv , Taiwei Jin , Guli Lin , Keping Yang , Xiaoyi Zeng , Xiao-Ming Wu , Qianli Ma

Product search is one of the most popular methods for customers to discover products online. Most existing studies on product search focus on developing effective retrieval models that rank items by their likelihood to be purchased. They,…

Information Retrieval · Computer Science 2019-09-17 Qingyao Ai , Yongfeng Zhang , Keping Bi , W. Bruce Croft

Sponsored search in e-commerce poses several unique and complex challenges. These challenges stem from factors such as the asymmetric language structure between search queries and product names, the inherent ambiguity in user search intent,…

Information Retrieval · Computer Science 2025-02-14 Zhaodong Wang , Weizhi Du , Md Omar Faruk Rokon , Pooshpendu Adhikary , Yanbing Xue , Jiaxuan Xu , Jianghong Zhou , Kuang-chih Lee , Musen Wen

Retrieving relevant items that match users' queries from billion-scale corpus forms the core of industrial e-commerce search systems, in which embedding-based retrieval (EBR) methods are prevailing. These methods adopt a two-tower framework…

Information Retrieval · Computer Science 2023-03-21 Binbin Wang , Mingming Li , Zhixiong Zeng , Jingwei Zhuo , Songlin Wang , Sulong Xu , Bo Long , Weipeng Yan

Embedding-based neural retrieval is a prevalent approach to address the semantic gap problem which often arises in product search on tail queries. In contrast, popular queries typically lack context and have a broad intent where additional…

Information Retrieval · Computer Science 2024-09-26 Rishikesh Jha , Siddharth Subramaniyam , Ethan Benjamin , Thrivikrama Taula

We address the problem of personalization in the context of eCommerce search. Specifically, we develop personalization ranking features that use in-session context to augment a generic ranker optimized for conversion and relevance. We use a…

Information Retrieval · Computer Science 2019-05-02 Grigor Aslanyan , Aritra Mandal , Prathyusha Senthil Kumar , Amit Jaiswal , Manojkumar Rangasamy Kannadasan

Embedding-based retrieval aims to learn a shared semantic representation space for both queries and items, enabling efficient and effective item retrieval through approximate nearest neighbor (ANN) algorithms. In current industrial…

Information Retrieval · Computer Science 2025-10-14 Han Zhang , Yunjiang Jiang , Mingming Li , Haowei Yuan , Yiming Qiu , Wen-Yun Yang

In product search, the retrieval of candidate products before re-ranking is more critical and challenging than other search like web search, especially for tail queries, which have a complex and specific search intent. In this paper, we…

Generative retrieval introduces a groundbreaking paradigm to document retrieval by directly generating the identifier of a pertinent document in response to a specific query. This paradigm has demonstrated considerable benefits and…

Information Retrieval · Computer Science 2024-10-28 Mingming Li , Huimu Wang , Zuxu Chen , Guangtao Nie , Yiming Qiu , Guoyu Tang , Lin Liu , Jingwei Zhuo

Embedding-based neural retrieval (EBR) is an effective search retrieval method in product search for tackling the vocabulary gap between customer search queries and products. The initial launch of our EBR system at Walmart yielded…

Product retrieval is the backbone of e-commerce search: for each user query, it identifies a high-recall candidate set from billions of items, laying the foundation for high-quality ranking and user experience. Despite extensive…

Information Retrieval · Computer Science 2026-04-28 Gui Ling , Weiyuan Li , Yue Jiang , Wenjun Peng , Xingxian Liu , Dongshuai Li , Fuyu Lv , Dan Ou , Haihong Tang

We consider the problem of retrieving and ranking items in an eCommerce catalog, often called SKUs, in order of relevance to a user-issued query. The input data for the ranking are the texts of the queries and textual fields of the SKUs…

Information Retrieval · Computer Science 2018-06-20 Eliot Brenner , Jun Zhao , Aliasgar Kutiyanawala , Zheng Yan

Nowadays e-commerce search has become an integral part of many people's shopping routines. One critical challenge in today's e-commerce search is the semantic matching problem where the relevant items may not contain the exact terms in the…

Information Retrieval · Computer Science 2021-05-31 Yiming Qiu , Kang Zhang , Han Zhang , Songlin Wang , Sulong Xu , Yun Xiao , Bo Long , Wen-Yun Yang

In modern e-commerce search systems, dense retrieval has become an indispensable component. By computing similarities between query and item (product) embeddings, it efficiently selects candidate products from large-scale repositories. With…

Information Retrieval · Computer Science 2025-10-20 Jianting Tang , Dongshuai Li , Tao Wen , Fuyu Lv , Dan Ou , Linli Xu

Semantic retrieval (also known as dense retrieval) based on textual data has been extensively studied for both web search and product search application fields, where the relevance of a query and a potential target document is computed by…

Information Retrieval · Computer Science 2025-02-18 Dong Liu , Esther Lopez Ramos

Deep Research agents driven by LLMs have automated the scholarly discovery pipeline, from planning and query formulation to iterative web exploration. Yet they remain constrained by a static, ``one-size-fits-all'' retrieval paradigm.…

Information Retrieval · Computer Science 2026-05-12 Xiaopeng Li , Wenlin Zhang , Yingyi Zhang , Pengyue Jia , Yejing Wang , Yichao Wang , Yong Liu , Huifeng Guo , Xiangyu Zhao

We consider the problem of semantic matching in product search: given a customer query, retrieve all semantically related products from a huge catalog of size 100 million, or more. Because of large catalog spaces and real-time latency…

Result relevance scoring is critical to e-commerce search user experience. Traditional information retrieval methods focus on keyword matching and hand-crafted or counting-based numeric features, with limited understanding of item semantic…

Information Retrieval · Computer Science 2021-04-27 Yunjiang Jiang , Yue Shang , Rui Li , Wen-Yun Yang , Guoyu Tang , Chaoyi Ma , Yun Xiao , Eric Zhao

Conversational user queries are increasingly challenging traditional e-commerce platforms, whose search systems are typically optimized for keyword-based queries. We present an LLM-based semantic search framework that effectively captures…

Information Retrieval · Computer Science 2026-01-26 Emad Siddiqui , Venkatesh Terikuti , Xuan Lu
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