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The importance of social media is again exposed in the recent tragedy of the 2023 Turkey and Syria earthquake. Many victims who were trapped under the rubble called for help by posting messages in Twitter. We present an interactive tool to…

Social and Information Networks · Computer Science 2023-02-28 Cagri Toraman , Izzet Emre Kucukkaya , Oguzhan Ozcelik , Umitcan Sahin

Microblogging platforms such as Twitter provide active communication channels during mass convergence and emergency events such as earthquakes, typhoons. During the sudden onset of a crisis situation, affected people post useful information…

Computation and Language · Computer Science 2016-06-01 Muhammad Imran , Prasenjit Mitra , Carlos Castillo

Social networking services have became an important communication channel in time of emergency. The aim of this study is to create a machine learning language model that is able to investigate if a person or area was in danger or not. The…

Computation and Language · Computer Science 2022-02-03 Anh Duc Le

Tweet hashtags have the potential to improve the search for information during disaster events. However, there is a large number of disaster-related tweets that do not have any user-provided hashtags. Moreover, only a small number of tweets…

Information Retrieval · Computer Science 2020-01-07 Jishnu Ray Chowdhury , Cornelia Caragea , Doina Caragea

The rapid evolution of the COVID-19 pandemic has underscored the need to quickly disseminate the latest clinical knowledge during a public-health emergency. One surprisingly effective platform for healthcare professionals (HCPs) to share…

Social and Information Networks · Computer Science 2021-06-29 Julia Wu , Venkatesh Sivaraman , Dheekshita Kumar , Juan M. Banda , David Sontag

The rise of social media has ignited an unprecedented circulation of false information in our society. It is even more evident in times of crises, such as the COVID-19 pandemic. Fact-checking efforts have expanded greatly and have been…

Social and Information Networks · Computer Science 2020-12-22 Wilson Ceron , Mathias-Felipe de-Lima-Santos , Marcos G. Quiles

As of 2020 when the COVID-19 pandemic is full-blown on a global scale, people's need to have access to legitimate information regarding COVID-19 is more urgent than ever, especially via online media where the abundance of irrelevant…

Computation and Language · Computer Science 2020-09-15 Thai Quoc Hoang , Phuong Thu Vu

Disaster response agencies have started to incorporate social media as a source of fast-breaking information to understand the needs of people affected by the many crises that occur around the world. These agencies look for tweets from…

Computation and Language · Computer Science 2022-04-06 Fred Morstatter , Nichola Lubold , Heather Pon-Barry , Jürgen Pfeffer , Huan Liu

The design of new products and services starts with the identification of needs of potential customers or users. Many existing methods like observations, surveys, and experiments draw upon specific efforts to elicit unsatisfied needs from…

Information Retrieval · Computer Science 2020-03-13 Niklas Kühl , Jan Scheurenbrand , Gerhard Satzger

Social media has enabled people to circulate information in a timely fashion, thus motivating people to post messages seeking help during crisis situations. These messages can contribute to the situational awareness of emergency responders,…

Computation and Language · Computer Science 2021-10-18 Congcong Wang , Paul Nulty , David Lillis

Twitter has become one of the main sources of news for many people. As real-world events and emergencies unfold, Twitter is abuzz with hundreds of thousands of stories about the events. Some of these stories are harmless, while others could…

Social and Information Networks · Computer Science 2016-06-21 Soroush Vosoughi , Deb Roy

Identification of fine-grained location mentions in crisis tweets is central in transforming situational awareness information extracted from social media into actionable information. Most prior works have focused on identifying generic…

Computation and Language · Computer Science 2021-11-12 Sarthak Khanal , Maria Traskowsky , Doina Caragea

Individuals on social media may reveal themselves to be in various states of crisis (e.g. suicide, self-harm, abuse, or eating disorders). Detecting crisis from social media text automatically and accurately can have profound consequences.…

Computation and Language · Computer Science 2017-05-29 Rohan Kshirsagar , Robert Morris , Sam Bowman

During crisis events, people often use social media platforms such as Twitter to disseminate information about the situation, warnings, advice, and support. Emergency relief organizations leverage such information to acquire timely crisis…

Computation and Language · Computer Science 2023-10-24 Henry Peng Zou , Yue Zhou , Weizhi Zhang , Cornelia Caragea

Twitter and, in general, social media has become an indispensable communication channel in times of emergency. The ubiquitousness of smartphone gadgets enables people to declare an emergency observed in real-time. As a result, more agencies…

Computation and Language · Computer Science 2021-04-20 Nickil Maveli

During the COVID-19 pandemic, social media platforms were ideal for communicating due to social isolation and quarantine. Also, it was the primary source of misinformation dissemination on a large scale, referred to as the infodemic.…

Machine Learning · Computer Science 2021-07-22 Sajad Dadgar , Mehdi Ghatee

In recent years, people spend a lot of time on social networks. They use social networks as a place to comment on personal or public events. Thus, a large amount of information is generated and shared daily in these networks. Using such a…

Social and Information Networks · Computer Science 2020-10-05 Parinaz Rahimizadeh , Mohammad Javad Shayegan

Social media such as Twitter is a hotspot of user-generated information. In this ongoing Covid-19 pandemic, there has been an abundance of data on social media which can be classified as informative and uninformative content. In this paper,…

Computation and Language · Computer Science 2020-10-23 Sirigireddy Dhanalaxmi , Rohit Agarwal , Aman Sinha

Information is key during a crisis such as the one produced by the current COVID-19 pandemic as it greatly shapes people opinion, behavior and their psychology. Infodemic of misinformation is an important secondary crisis associated to the…

Social and Information Networks · Computer Science 2022-08-05 David Pastor-Escuredo , Carlota Tarazona

Understanding the characteristics of public attention and sentiment is an essential prerequisite for appropriate crisis management during adverse health events. This is even more crucial during a pandemic such as COVID-19, as primary…

Social and Information Networks · Computer Science 2020-11-03 Oguzhan Gencoglu , Mathias Gruber