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Software defects are a major threat to the reliability of computer systems. The literature shows that more than 30% of bug reports submitted in large software projects are misclassified (i.e., are feature requests, or mistakes made by the…

Software Engineering · Computer Science 2025-03-04 Renato Andrade , César Teixeira , Nuno Laranjeiro , Marco Vieira

Context: Issue tracking systems are used to track and describe tasks in the development process, e.g., requested feature improvements or reported bugs. However, past research has shown that the reported issue types often do not match the…

Software Engineering · Computer Science 2021-10-11 Steffen Herbold , Alexander Trautsch , Fabian Trautsch

An issue tracker is a software tool used by organisations to interact with users and manage various aspects of the software development lifecycle. With the rise of agile methodologies, issue trackers have become popular in open and…

Software Engineering · Computer Science 2024-07-12 Lloyd Montgomery , Clara Lüders , Walid Maalej

Developers collaboratively discuss, implement, use, and share software entities hosted on software repositories. Proper documentation plays an important role in successful software management and maintenance. Users exploit Issue Tracking…

Software Engineering · Computer Science 2021-09-29 Maliheh Izadi , Kiana Akbari , Abbas Heydarnoori

Agile teams juggle multiple tasks so professionals are often assigned to multiple projects, especially in service organizations that monitor and maintain a large suite of software for a large user base. If we could predict changes in…

Software Engineering · Computer Science 2018-09-07 Rahul Krishna , Amritanshu Agrawal , Akond Rahman , Alexander Sobran , Tim Menzies

This paper presents the results of a research study related to software system failures, with the goal of understanding how we might better evolve, maintain and support software systems in production. We have qualitatively analyzed thirty…

Software Engineering · Computer Science 2020-08-26 Jonathan Sillito , Esdras Kutomi

Effectively managing and resolving software issues is critical for maintaining and evolving software systems. Development teams often rely on issue trackers and issue reports to track and manage the work needed during issue resolution,…

Software Engineering · Computer Science 2025-02-25 Antu Saha , Oscar Chaparro

Software release development process, that we refer to as "release trajectory", involves development activities that are usually sorted in different categories, such as incorporating new features, improving software, or fixing bugs, and…

Software Engineering · Computer Science 2015-03-18 Hani Abdeen , Houari Sahraoui

Lately, software development has become a predominantly online process, as more teams host and monitor their projects remotely. Sophisticated approaches employ issue tracking systems like Jira, predicting the time required to resolve issues…

Software Engineering · Computer Science 2026-01-16 Dimitrios-Nikitas Nastos , Themistoklis Diamantopoulos , Davide Tosi , Martina Tropeano , Andreas L. Symeonidis

Modern open source software development heavily relies on the issue tracking systems to manage their feature requests, bug reports, tasks, and other similar artifacts. Together, those "issues" form a complex network with links to each…

Software Engineering · Computer Science 2021-08-11 Alexander Nicholson , Jin L. C. Guo

Software maintenance and evolution involves critical activities for the success of software projects. To support such activities and keep code up-to-date and error-free, software communities make use of issue trackers, i.e., tools for…

Software Engineering · Computer Science 2021-07-22 Rafael Kallis , Andrea Di Sorbo , Gerardo Canfora , Sebastiano Panichella

Machine Learning approaches are good in solving problems that have less information. In most cases, the software domain problems characterize as a process of learning that depend on the various circumstances and changes accordingly. A…

Software Engineering · Computer Science 2015-06-26 Saiqa Aleem , Luiz Fernando Capretz , Faheem Ahmed

Failure studies are important in revealing the root causes, behaviors, and life cycle of defects in software systems. These studies either focus on understanding the characteristics of defects in specific classes of systems or the…

Software Engineering · Computer Science 2022-09-23 Paschal C. Amusuo , Aishwarya Sharma , Siddharth R. Rao , Abbey Vincent , James C. Davis

Understanding the practice of refactoring documentation is of paramount importance in academia and industry. Issue tracking systems are used by most software projects enabling developers, quality assurance, managers, and users to submit…

Software Engineering · Computer Science 2022-03-22 Eman Abdullah AlOmar , Anthony Peruma , Mohamed Wiem Mkaouer , Christian D. Newman , Ali Ouni

Most modern Issue Tracking Systems (ITSs) for open source software (OSS) projects allow users to add comments to issues. Over time, these comments accumulate into discussion threads embedded with rich information about the software project,…

Software Engineering · Computer Science 2019-02-20 Deeksha Arya , Wenting Wang , Jin L. C. Guo , Jinghui Cheng

The software process model consists of a set of activities undertaken to design, develop and maintain software systems. A variety of software process models have been designed to structure, describe and prescribe the software development…

Software Engineering · Computer Science 2013-06-06 Rupinder Kaur , Jyotsna Sengupta

Modern programming languages like Java require runtime systems to support the implementation and deployment of software applications in diverse computing platforms and operating systems. These runtime systems are normally developed in…

Software Engineering · Computer Science 2023-10-25 Salma Begum Tamanna , Gias Uddin , Lan Xia , Longyu Zhang

Success and failure in software engineering are still among the least understood phenomena in the discipline. In a recent special journal issue on the topic, Mantyla et al. started discussing these topics from different angles; the authors…

Software Engineering · Computer Science 2023-04-06 Damian A. Tamburri , Fabio Palomba , Rick Kazman

Although peer code review is widely adopted in both commercial and open source development, existing studies suggest that such code reviews often contain a significant amount of non-useful review comments. Unfortunately, to date, no tools…

Software Engineering · Computer Science 2018-07-13 Mohammad Masudur Rahman , Chanchal K. Roy , Raula G. Kula

The number of machine learning, artificial intelligence or data science related software engineering projects using Agile methodology is increasing. However, there are very few studies on how such projects work in practice. In this paper,…

Software Engineering · Computer Science 2019-12-17 Kushal Singla , Joy Bose , Chetan Naik
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