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Conversational systems or chatbots are an example of AI-Infused Applications (AIIA). Chatbots are especially important as they are often the first interaction of clients with a business and are the entry point of a business into the AI…

Despite many recent advances for the design of dialogue systems, a true bottleneck remains the acquisition of data required to train its components. Unlike many other language processing applications, dialogue systems require interactions…

Computation and Language · Computer Science 2018-10-03 Matthieu Riou , Bassam Jabaian , Stéphane Huet , Fabrice Lefèvre

High-quality speech dialogue datasets are crucial for Speech-LLM development, yet existing acquisition methods face significant limitations. Human recordings incur high costs and privacy concerns, while synthetic approaches often lack…

Computation and Language · Computer Science 2025-04-01 Minghan Wang , Ye Bai , Yuxia Wang , Thuy-Trang Vu , Ehsan Shareghi , Gholamreza Haffari

Intelligent personal assistant systems that are able to have multi-turn conversations with human users are becoming increasingly popular. Most previous research has been focused on using either retrieval-based or generation-based methods to…

Information Retrieval · Computer Science 2019-08-27 Liu Yang , Junjie Hu , Minghui Qiu , Chen Qu , Jianfeng Gao , W. Bruce Croft , Xiaodong Liu , Yelong Shen , Jingjing Liu

In this paper, we discuss the initial attempts at boosting understanding human language based on deep-learning models with quantum computing. We successfully train a quantum-enhanced Long Short-Term Memory network to perform the…

Computation and Language · Computer Science 2021-10-15 Riccardo Di Sipio , Jia-Hong Huang , Samuel Yen-Chi Chen , Stefano Mangini , Marcel Worring

Despite their popularity in the chatbot literature, retrieval-based models have had modest impact on task-oriented dialogue systems, with the main obstacle to their application being the low-data regime of most task-oriented dialogue tasks.…

Automatic question generation (QG) is a challenging problem in natural language understanding. QG systems are typically built assuming access to a large number of training instances where each instance is a question and its corresponding…

Computation and Language · Computer Science 2019-06-07 Vishwajeet Kumar , Nitish Joshi , Arijit Mukherjee , Ganesh Ramakrishnan , Preethi Jyothi

Building conversational speech recognition systems for new languages is constrained by the availability of utterances that capture user-device interactions. Data collection is both expensive and limited by the speed of manual transcription.…

Computation and Language · Computer Science 2019-12-03 Surabhi Punjabi , Harish Arsikere , Sri Garimella

Conversational agents are gaining popularity with the increasing ubiquity of smart devices. However, training agents in a data driven manner is challenging due to a lack of suitable corpora. This paper presents a novel method for gathering…

Computation and Language · Computer Science 2018-09-20 Joachim Fainberg , Ben Krause , Mihai Dobre , Marco Damonte , Emmanuel Kahembwe , Daniel Duma , Bonnie Webber , Federico Fancellu

While recently developed NLP explainability methods let us open the black box in various ways (Madsen et al., 2022), a missing ingredient in this endeavor is an interactive tool offering a conversational interface. Such a dialogue system…

Computation and Language · Computer Science 2023-10-24 Nils Feldhus , Qianli Wang , Tatiana Anikina , Sahil Chopra , Cennet Oguz , Sebastian Möller

Rich, open-domain textual data available on the web resulted in great advancements for language processing. However, while that data may be suitable for language processing tasks, they are mostly non-conversational, lacking many phenomena…

Computation and Language · Computer Science 2021-10-19 Yen-Ting Lin , Alexandros Papangelis , Seokhwan Kim , Dilek Hakkani-Tur

As artificial intelligence (AI) becomes a prominent part of modern life, AI literacy is becoming important for all citizens, not just those in technology careers. Previous research in AI education materials has largely focused on the…

Computation and Language · Computer Science 2022-12-16 Kate Pearce , Sharifa Alghowinem , Cynthia Breazeal

We propose a method to transfer knowledge across neural machine translation (NMT) models by means of a shared dynamic vocabulary. Our approach allows to extend an initial model for a given language pair to cover new languages by adapting…

Computation and Language · Computer Science 2018-11-06 Surafel M. Lakew , Aliia Erofeeva , Matteo Negri , Marcello Federico , Marco Turchi

Designing machine intelligence to converse with a human user necessarily requires an understanding of how humans participate in conversation, and thus conversation modeling is an important task in natural language processing. New…

Computation and Language · Computer Science 2023-05-16 Sean Paulsen

Speech-based inputs have been gaining significant momentum with the popularity of smartphones and tablets in our daily lives, since voice is the most easiest and efficient way for human-computer interaction. This paper works towards…

Databases · Computer Science 2022-01-05 Yuanfeng Song , Raymond Chi-Wing Wong , Xuefang Zhao , Di Jiang

The development of conversational agents to interact with patients and deliver clinical advice has attracted the interest of many researchers, particularly in light of the COVID-19 pandemic. The training of an end-to-end neural based dialog…

Computation and Language · Computer Science 2022-12-13 Deeksha Varshney , Aizan Zafar , Niranshu Kumar Behra , Asif Ekbal

A frequent pattern in customer care conversations is the agents responding with appropriate webpage URLs that address users' needs. We study the task of predicting the documents that customer care agents can use to facilitate users' needs.…

Large Language Models (LLMs), despite their great power in language generation, often encounter challenges when dealing with intricate and knowledge-demanding queries in specific domains. This paper introduces a novel approach to enhance…

Computation and Language · Computer Science 2023-11-20 Ruohong Zhang , Luyu Gao , Chen Zheng , Zhen Fan , Guokun Lai , Zheng Zhang , Fangzhou Ai , Yiming Yang , Hongxia Yang

Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if…

Computation and Language · Computer Science 2023-10-17 Dustin Axman , Avik Ray , Shubham Garg , Jing Huang

Real-time, intelligent, and natural speech interaction is an essential part of the next-generation human-computer interaction. Recent advancements have showcased the potential of building intelligent spoken chatbots based on large language…

Computation and Language · Computer Science 2025-05-06 Qingkai Fang , Yan Zhou , Shoutao Guo , Shaolei Zhang , Yang Feng