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Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…

Question answering (QA) systems are among the most important and rapidly developing research topics in natural language processing (NLP). A reason, therefore, is that a QA system allows humans to interact more naturally with a machine,…

Computation and Language · Computer Science 2022-09-27 Amer Farea , Zhen Yang , Kien Duong , Nadeesha Perera , Frank Emmert-Streib

APIs are everywhere; they provide access to automation solutions that could help businesses automate some of their tasks. Unfortunately, they may not be accessible to the business users who need them but are not equipped with the necessary…

Computation and Language · Computer Science 2022-06-15 Siyu Huo , Kushal Mukherjee , Jayachandu Bandlamudi , Vatche Isahagian , Vinod Muthusamy , Yara Rizk

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Human-Computer Interaction · Computer Science 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

Databases for OLTP are often the backbone for applications such as hotel room or cinema ticket booking applications. However, developing a conversational agent (i.e., a chatbot-like interface) to allow end-users to interact with an…

While valuable datasets such as PersonaChat provide a foundation for training persona-grounded dialogue agents, they lack diversity in conversational and narrative settings, primarily existing in the "real" world. To develop dialogue agents…

Computation and Language · Computer Science 2024-01-15 Alexandra DeLucia , Mengjie Zhao , Yoshinori Maeda , Makoto Yoda , Keiichi Yamada , Hiromi Wakaki

We present a method for combining multi-agent communication and traditional data-driven approaches to natural language learning, with an end goal of teaching agents to communicate with humans in natural language. Our starting point is a…

Computation and Language · Computer Science 2020-05-15 Angeliki Lazaridou , Anna Potapenko , Olivier Tieleman

Machine Learning (ML) models are increasingly used to make critical decisions in real-world applications, yet they have become more complex, making them harder to understand. To this end, researchers have proposed several techniques to…

Machine Learning · Computer Science 2023-03-07 Dylan Slack , Satyapriya Krishna , Himabindu Lakkaraju , Sameer Singh

Although neural conversation models are effective in learning how to produce fluent responses, their primary challenge lies in knowing what to say to make the conversation contentful and non-vacuous. We present a new end-to-end approach to…

Computation and Language · Computer Science 2019-06-10 Lianhui Qin , Michel Galley , Chris Brockett , Xiaodong Liu , Xiang Gao , Bill Dolan , Yejin Choi , Jianfeng Gao

Acquiring training data to improve the robustness of dialog systems can be a painstakingly long process. In this work, we propose a method to reduce the cost and effort of creating new conversational agents by artificially generating more…

Computation and Language · Computer Science 2022-05-05 Louis Marceau , Raouf Belbahar , Marc Queudot , Nada Naji , Eric Charton , Marie-Jean Meurs

Creating and deploying customized applications is crucial for operational success and enriching user experiences in the rapidly evolving modern business world. A prominent facet of modern user experiences is the integration of chatbots or…

Natural language (NL) toolkits enable visualization developers, who may not have a background in natural language processing (NLP), to create natural language interfaces (NLIs) for end-users to flexibly specify and interact with…

Human-Computer Interaction · Computer Science 2022-08-16 Rishab Mitra , Arpit Narechania , Alex Endert , John Stasko

Large, human-annotated datasets are central to the development of natural language processing models. Collecting these datasets can be the most challenging part of the development process. We address this problem by introducing a general…

Computation and Language · Computer Science 2020-04-29 Alana Marzoev , Samuel Madden , M. Frans Kaashoek , Michael Cafarella , Jacob Andreas

We introduce a new approach to generative data-driven dialogue systems (e.g. chatbots) called TransferTransfo which is a combination of a Transfer learning based training scheme and a high-capacity Transformer model. Fine-tuning is…

Computation and Language · Computer Science 2019-02-05 Thomas Wolf , Victor Sanh , Julien Chaumond , Clement Delangue

Existing pipelined task-oriented dialogue systems usually have difficulties adapting to unseen domains, whereas end-to-end systems are plagued by large-scale knowledge bases in practice. In this paper, we introduce a novel query-driven…

Computation and Language · Computer Science 2022-10-17 Xin Tian , Yingzhan Lin , Mengfei Song , Siqi Bao , Fan Wang , Huang He , Shuqi Sun , Hua Wu

During the past decade, several areas of speech and language understanding have witnessed substantial breakthroughs from the use of data-driven models. In the area of dialogue systems, the trend is less obvious, and most practical systems…

Computation and Language · Computer Science 2017-03-22 Iulian Vlad Serban , Ryan Lowe , Peter Henderson , Laurent Charlin , Joelle Pineau

One of the hardest problems in the area of Natural Language Processing and Artificial Intelligence is automatically generating language that is coherent and understandable to humans. Teaching machines how to converse as humans do falls…

Computation and Language · Computer Science 2019-06-04 Sashank Santhanam , Samira Shaikh

Real dialogues with AI assistants for solving data-centric tasks often follow dynamic, unpredictable paths due to imperfect information provided by the user or in the data, which must be caught and handled. Developing datasets which capture…

Computation and Language · Computer Science 2025-03-19 Christian Poelitz , Nick McKenna

Dialogue systems are a popular natural language processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on…

Computation and Language · Computer Science 2022-03-31 Jinjie Ni , Tom Young , Vlad Pandelea , Fuzhao Xue , Erik Cambria

The future of conversational agents will provide users with personalized information responses. However, a significant challenge in developing models is the lack of large-scale dialogue datasets that span multiple sessions and reflect…

Information Retrieval · Computer Science 2024-05-07 Hideaki Joko , Shubham Chatterjee , Andrew Ramsay , Arjen P. de Vries , Jeff Dalton , Faegheh Hasibi