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We investigate response selection for multi-turn conversation in retrieval-based chatbots. Existing studies pay more attention to the matching between utterances and responses by calculating the matching score based on learned features,…

Computation and Language · Computer Science 2021-01-18 Yongkang Liu , Shi Feng , Daling Wang , Kaisong Song , Feiliang Ren , Yifei Zhang

Generative recommendation has emerged as a promising paradigm that formulates the recommendations into a text-to-text generation task, harnessing the vast knowledge of large language models. However, existing studies focus on considering…

Information Retrieval · Computer Science 2025-11-04 Sunkyung Lee , Seongmin Park , Jonghyo Kim , Mincheol Yoon , Jongwuk Lee

Predicting the next interaction of a short-term sequence is a challenging task in session-based recommendation (SBR).Multi-behavior session recommendation considers session sequence with multiple interaction types, such as click and…

Information Retrieval · Computer Science 2021-09-27 Qi Shen , Lingfei Wu , Yitong Pang , Yiming Zhang , Zhihua Wei , Fangli Xu , Bo Long

Understanding user intentions is challenging for online platforms. Recent work on intention knowledge graphs addresses this but often lacks focus on connecting intentions, which is crucial for modeling user behavior and predicting future…

Computation and Language · Computer Science 2026-01-21 Jiaxin Bai , Zhaobo Wang , Junfei Cheng , Dan Yu , Zerui Huang , Weiqi Wang , Xin Liu , Chen Luo , Yanming Zhu , Bo Li , Yangqiu Song

Training conversational recommender systems (CRS) requires extensive dialogue data, which is challenging to collect at scale. To address this, researchers have used simulated user-recommender conversations. Traditional simulation approaches…

Artificial Intelligence · Computer Science 2026-03-20 Jerome Ramos , Feng Xia , Xi Wang , Shubham Chatterjee , Xiao Fu , Hossein A. Rahmani , Aldo Lipani

Recommender systems are one of the most successful applications of machine learning and data science. They are successful in a wide variety of application domains, including e-commerce, media streaming content, email marketing, and…

Information Retrieval · Computer Science 2023-04-04 Juan Pablo Equihua , Maged Ali , Henrik Nordmark , Berthold Lausen

The cold-start problem remains a critical challenge in real-world recommender systems, as new items with limited interaction data or insufficient information are frequently introduced. Despite recent advances leveraging external knowledge…

Information Retrieval · Computer Science 2025-11-26 Wooseong Yang , Weizhi Zhang , Yuqing Liu , Yuwei Han , Yu Wang , Junhyun Lee , Philip S. Yu

With their vast open-world knowledge and reasoning abilities, large language models (LLMs) have become a promising tool for sequential recommendation. Researchers have explored various methods to harness these capabilities, but most…

Information Retrieval · Computer Science 2025-04-24 Zewen Long , Liang Wang , Shu Wu , Qiang Liu , Liang Wang

Due to strong capabilities in conducting fluent, multi-turn conversations with users, Large Language Models (LLMs) have the potential to further improve the performance of Conversational Recommender System (CRS). Unlike the aimless…

Information Retrieval · Computer Science 2024-02-05 Jiabao Fang , Shen Gao , Pengjie Ren , Xiuying Chen , Suzan Verberne , Zhaochun Ren

Current personalized recommender systems predominantly rely on static offline data for algorithm design and evaluation, significantly limiting their ability to capture long-term user preference evolution and social influence dynamics in…

Multiagent Systems · Computer Science 2025-05-28 Hailin Zhong , Hanlin Wang , Yujun Ye , Meiyi Zhang , Shengxin Zhu

Online shopping platforms, such as Amazon and AliExpress, are increasingly prevalent in society, helping customers purchase products conveniently. With recent progress in natural language processing, researchers and practitioners shift…

Computation and Language · Computer Science 2024-11-25 Jie Zou , Jimmy Xiangji Huang , Zhaochun Ren , Evangelos Kanoulas

Sequential recommendation aims at understanding user preference by capturing successive behavior correlations, which are usually represented as the item purchasing sequences based on their past interactions. Existing efforts generally…

Information Retrieval · Computer Science 2024-01-23 Yifang Qin , Wei Ju , Hongjun Wu , Xiao Luo , Ming Zhang

Conversational recommender system is an emerging area that has garnered an increasing interest in the community, especially with the advancements in large language models (LLMs) that enable diverse reasoning over conversational input.…

Computation and Language · Computer Science 2024-06-11 Minjin Kim , Minju Kim , Hana Kim , Beong-woo Kwak , Soyeon Chun , Hyunseo Kim , SeongKu Kang , Youngjae Yu , Jinyoung Yeo , Dongha Lee

Sequential recommendation has become increasingly essential in various online services. It aims to model the dynamic preferences of users from their historical interactions and predict their next items. The accumulated user behavior records…

Information Retrieval · Computer Science 2021-02-19 Qiaoyu Tan , Jianwei Zhang , Ninghao Liu , Xiao Huang , Hongxia Yang , Jingren Zhou , Xia Hu

Explanations in conventional recommender systems have demonstrated benefits in helping the user understand the rationality of the recommendations and improving the system's efficiency, transparency, and trustworthiness. In the…

Information Retrieval · Computer Science 2023-05-31 Shuyu Guo , Shuo Zhang , Weiwei Sun , Pengjie Ren , Zhumin Chen , Zhaochun Ren

The rise of personal assistants has made conversational question answering (ConvQA) a very popular mechanism for user-system interaction. State-of-the-art methods for ConvQA over knowledge graphs (KGs) can only learn from crisp…

Information Retrieval · Computer Science 2021-08-23 Magdalena Kaiser , Rishiraj Saha Roy , Gerhard Weikum

While recommender systems with multi-modal item representations (image, audio, and text), have been widely explored, learning recommendations from multi-modal user interactions (e.g., clicks and speech) remains an open problem. We study the…

Information Retrieval · Computer Science 2024-05-08 Simone Borg Bruun , Krisztian Balog , Maria Maistro

ChatGPT has achieved remarkable success in natural language understanding. Considering that recommendation is indeed a conversation between users and the system with items as words, which has similar underlying pattern with ChatGPT, we…

Information Retrieval · Computer Science 2024-04-16 Yabin Zhang , Wenhui Yu , Erhan Zhang , Xu Chen , Lantao Hu , Peng Jiang , Kun Gai

Conversational recommender systems (CRSs) aim to provide recommendation services via natural language conversations. Although a number of approaches have been proposed for developing capable CRSs, they typically rely on sufficient training…

Computation and Language · Computer Science 2024-06-21 Xiaolei Wang , Kun Zhou , Xinyu Tang , Wayne Xin Zhao , Fan Pan , Zhao Cao , Ji-Rong Wen

The chit-chat-based conversational recommendation systems (CRS) provide item recommendations to users through natural language interactions. To better understand user's intentions, external knowledge graphs (KG) have been introduced into…

Computation and Language · Computer Science 2021-05-19 Tong Zhang , Yong Liu , Peixiang Zhong , Chen Zhang , Hao Wang , Chunyan Miao
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