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Conversational systems can be particularly effective in supporting complex information seeking scenarios with evolving information needs. Finding the right products on an e-commerce platform is one such scenario, where a conversational…

Information Retrieval · Computer Science 2023-04-26 Nolwenn Bernard , Krisztian Balog

In this paper, we provide a bilingual parallel human-to-human recommendation dialog dataset (DuRecDial 2.0) to enable researchers to explore a challenging task of multilingual and cross-lingual conversational recommendation. The difference…

Computation and Language · Computer Science 2021-09-21 Zeming Liu , Haifeng Wang , Zheng-Yu Niu , Hua Wu , Wanxiang Che

The traditional recommendation systems mainly use offline user data to train offline models, and then recommend items for online users, thus suffering from the unreliable estimation of user preferences based on sparse and noisy historical…

Information Retrieval · Computer Science 2021-10-14 Mengyuan Zhao , Xiaowen Huang , Lixi Zhu , Jitao Sang , Jian Yu

Task-oriented dialogue systems typically rely on large amounts of high-quality training data or require complex handcrafted rules. However, existing datasets are often limited in size considering the complexity of the dialogues.…

Computation and Language · Computer Science 2020-11-05 Milan Gritta , Gerasimos Lampouras , Ignacio Iacobacci

In conversational recommender systems (CRSs), conversations usually involve a set of items and item-related entities or attributes, e.g., director is a related entity of a movie. These items and item-related entities are often mentioned…

Information Retrieval · Computer Science 2024-12-04 Jie Zou , Aixin Sun , Cheng Long , Evangelos Kanoulas

Multi-behavior recommendation predicts items a user may purchase by analyzing diverse behaviors like viewing, adding to a cart, and purchasing. Existing methods fall into two categories: representation learning and graph ranking.…

Information Retrieval · Computer Science 2025-02-18 Geonwoo Ko , Minseo Jeon , Jinhong Jung

Conversational recommender systems (CRS) aim to recommend relevant items to users by eliciting user preference through natural language conversation. Prior work often utilizes external knowledge graphs for items' semantic information, a…

Computation and Language · Computer Science 2024-02-27 Mathieu Ravaut , Hao Zhang , Lu Xu , Aixin Sun , Yong Liu

Conversational recommender systems enable natural language conversations and thus lead to a more engaging and effective recommendation scenario. As the conversations for recommender systems usually contain limited contextual information,…

Computation and Language · Computer Science 2025-08-28 Jie Zou , Cheng Lin , Weikang Guo , Zheng Wang , Jiwei Wei , Yang Yang , Heng Tao Shen

Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational…

Artificial Intelligence · Computer Science 2022-02-10 Tommaso Di Noia , Francesco Donini , Dietmar Jannach , Fedelucio Narducci , Claudio Pomo

Conversational diagnosis requires multi-turn history-taking, where an agent asks clarifying questions to refine differential diagnoses under incomplete information. Existing approaches often rely on the parametric knowledge of a model or…

Artificial Intelligence · Computer Science 2026-02-04 Jeongmoon Won , Seungwon Kook , Yohan Jo

Most conversational recommendation approaches are either not explainable, or they require external user's knowledge for explaining or their explanations cannot be applied in real time due to computational limitations. In this work, we…

Artificial Intelligence · Computer Science 2021-03-23 Nikolaos Kondylidis , Jie Zou , Evangelos Kanoulas

Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. To develop an effective CRS, the support of high-quality datasets is essential. Existing CRS datasets mainly focus on…

Computation and Language · Computer Science 2020-11-03 Kun Zhou , Yuanhang Zhou , Wayne Xin Zhao , Xiaoke Wang , Ji-Rong Wen

Memory is fundamental to social interaction, enabling humans to recall meaningful past experiences and adapt their behavior accordingly based on the context. However, most current social robots and embodied agents rely on non-selective,…

Artificial Intelligence · Computer Science 2026-04-15 Hangyeol Kang , Slava Voloshynovskiy , Nadia Magnenat Thalmann

Session-based recommendation tries to make use of anonymous session data to deliver high-quality recommendation under the condition that user-profiles and the complete historical behavioral data of a target user are unavailable. Previous…

Information Retrieval · Computer Science 2022-03-15 Zhi-Hong Deng , Chang-Dong Wang , Ling Huang , Jian-Huang Lai , Philip S. Yu

Though great progress has been made for human-machine conversation, current dialogue system is still in its infancy: it usually converses passively and utters words more as a matter of response, rather than on its own initiatives. In this…

Computation and Language · Computer Science 2019-11-11 Wenquan Wu , Zhen Guo , Xiangyang Zhou , Hua Wu , Xiyuan Zhang , Rongzhong Lian , Haifeng Wang

In the era of information explosion, Recommender Systems (RS) are essential for alleviating information overload and providing personalized user experiences. Recent advances in diffusion-based generative recommenders have shown promise in…

Information Retrieval · Computer Science 2025-11-18 Chengyi Liu , Xiao Chen , Shijie Wang , Wenqi Fan , Qing Li

Increasing concerns with privacy have stimulated interests in Session-based Recommendation (SR) using no personal data other than what is observed in the current browser session. Existing methods are evaluated in static settings which…

Machine Learning · Computer Science 2020-05-05 Fei Mi , Boi Faltings

Learning user representations based on historical behaviors lies at the core of modern recommender systems. Recent advances in sequential recommenders have convincingly demonstrated high capability in extracting effective user…

Information Retrieval · Computer Science 2021-09-14 Shengyu Zhang , Dong Yao , Zhou Zhao , Tat-seng Chua , Fei Wu

The application of Large Language Models (LLMs) in recommender systems faces key challenges in delivering deep personalization and intelligent reasoning, especially for interactive scenarios. Current methods are often constrained by limited…

Information Retrieval · Computer Science 2025-10-17 Jiani Huang , Xingchen Zou , Lianghao Xia , Qing Li

Multi-domain recommender systems benefit from cross-domain representation learning and positive knowledge transfer. Both can be achieved by introducing a specific modeling of input data (i.e. disjoint history) or trying dedicated training…

Information Retrieval · Computer Science 2023-02-23 Alejandro Ariza-Casabona , Bartlomiej Twardowski , Tri Kurniawan Wijaya