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Context and Motivation: Due to their increasing complexity, everyday software systems are becoming increasingly opaque for users. A frequently adopted method to address this difficulty is explainability, which aims to make systems more…

Software Engineering · Computer Science 2025-06-18 Martin Obaidi , Jannik Fischbach , Marc Herrmann , Hannah Deters , Jakob Droste , Jil Klünder , Kurt Schneider

Conversational interfaces are likely to become more efficient, intuitive and engaging way for human-computer interaction than today's text or touch-based interfaces. Current research efforts concerning conversational interfaces focus…

Human-Computer Interaction · Computer Science 2017-09-18 Svitlana Vakulenko , Ilya Markov , Maarten de Rijke

Large language models excel at following explicit instructions, but they often struggle with ambiguous or incomplete user requests, defaulting to verbose, generic responses instead of seeking clarification. We introduce InfoQuest, a…

Computation and Language · Computer Science 2025-04-29 Bryan L. M. de Oliveira , Luana G. B. Martins , Bruno Brandão , Luckeciano C. Melo

Significant attention has been paid to enhancing recommender systems (RS) with explanation facilities to help users make informed decisions and increase trust in and satisfaction with the RS. Justification and transparency represent two…

Information Retrieval · Computer Science 2023-05-29 Mouadh Guesmi , Mohamed Amine Chatti , Shoeb Joarder , Qurat Ul Ain , Clara Siepmann , Hoda Ghanbarzadeh , Rawaa Alatrash

Explainable question answering systems predict an answer together with an explanation showing why the answer has been selected. The goal is to enable users to assess the correctness of the system and understand its reasoning process.…

Computation and Language · Computer Science 2020-10-14 Hendrik Schuff , Heike Adel , Ngoc Thang Vu

Intelligent personal assistant systems with either text-based or voice-based conversational interfaces are becoming increasingly popular around the world. Retrieval-based conversation models have the advantages of returning fluent and…

Information Retrieval · Computer Science 2018-05-10 Liu Yang , Minghui Qiu , Chen Qu , Jiafeng Guo , Yongfeng Zhang , W. Bruce Croft , Jun Huang , Haiqing Chen

Recent years have seen a boom in interest in machine learning systems that can provide a human-understandable rationale for their predictions or decisions. However, exactly what kinds of explanation are truly human-interpretable remains…

Machine Learning · Computer Science 2019-08-30 Isaac Lage , Emily Chen , Jeffrey He , Menaka Narayanan , Been Kim , Sam Gershman , Finale Doshi-Velez

Recent advances in visual analytics have enabled us to learn from user interactions and uncover analytic goals. These innovations set the foundation for actively guiding users during data exploration. Providing such guidance will become…

Human-Computer Interaction · Computer Science 2022-07-19 Shayan Monadjemi , Sunwoo Ha , Quan Nguyen , Henry Chai , Roman Garnett , Alvitta Ottley

When faced with complex choices, users refine their own preference criteria as they explore the catalogue of options. In this paper we propose an approach to preference elicitation suited for this scenario. We extend Coactive Learning,…

Artificial Intelligence · Computer Science 2016-12-07 Stefano Teso , Paolo Dragone , Andrea Passerini

Conversational search applications offer the prospect of improved user experience in information seeking via agent support. However, it is not clear how searchers will respond to this mode of engagement, in comparison to a conventional…

Human-Computer Interaction · Computer Science 2023-03-21 Abhishek Kaushik , Gareth J. F. Jones

When deciding how to act under uncertainty, agents may choose to act to reduce uncertainty or they may act despite that uncertainty. In communicative settings, an important way of reducing uncertainty is by asking clarification questions…

Computation and Language · Computer Science 2026-05-26 Polina Tsvilodub , Karl Mulligan , Todd Snider , Robert D. Hawkins , Michael Franke

As most users do not precisely know the structure and/or the content of databases, their queries do not exactly reflect their information needs. The database management systems (DBMS) may interact with users and use their feedback on the…

Databases · Computer Science 2018-05-08 Ben McCamish , Vahid Ghadakchi , Arash Termehchy , Behrouz Touri

We propose a new online learning model for learning with preference feedback. The model is especially suited for applications like web search and recommender systems, where preference data is readily available from implicit user feedback…

Machine Learning · Computer Science 2011-11-04 Pannagadatta K. Shivaswamy , Thorsten Joachims

Web search is frequently used by people to acquire new knowledge and to satisfy learning-related objectives. In this context, informational search missions with an intention to obtain knowledge pertaining to a topic are prominent. The…

Human-Computer Interaction · Computer Science 2018-05-03 Ran Yu , Ujwal Gadiraju , Peter Holtz , Markus Rokicki , Philipp Kemkes , Stefan Dietze

Today, intelligent user interfaces on the web often come in form of recommendation services tailoring content to individual users. Recommendation of web content such as news articles often requires a certain amount of explicit ratings to…

Human-Computer Interaction · Computer Science 2022-07-15 Mirjam Augstein , Johannes Schönböck , Christina Lettner , Josef Altmann

In computer vision, explainable AI (xAI) methods seek to mitigate the 'black-box' problem by making the decision-making process of deep learning models more interpretable and transparent. Traditional xAI methods concentrate on visualizing…

Human-Computer Interaction · Computer Science 2024-08-15 Hyeonggeun Yun

The task of session search focuses on using interaction data to improve relevance for the user's next query at the session level. In this paper, we formulate session search as a personalization task under the framework of learning to rank.…

Information Retrieval · Computer Science 2020-09-18 Saad Aloteibi , Stephen Clark

Search query suggestions affect users' interactions with search engines, which then influences the information they encounter. Thus, bias in search query suggestions can lead to exposure to biased search results and can impact opinion…

Information Retrieval · Computer Science 2024-11-01 Fabian Haak , Björn Engelmann , Christin Katharina Kreutz , Philipp Schaer

Research in explainable AI (XAI) aims to provide insights into the decision-making process of opaque AI models. To date, most XAI methods offer one-off and static explanations, which cannot cater to the diverse backgrounds and understanding…

Human-Computer Interaction · Computer Science 2024-08-13 Tong Zhang , X. Jessie Yang , Boyang Li

A key distinguishing feature of conversational recommender systems over traditional recommender systems is their ability to elicit user preferences using natural language. Currently, the predominant approach to preference elicitation is to…

Information Retrieval · Computer Science 2025-04-09 Ivica Kostric , Krisztian Balog , Filip Radlinski
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