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Recent models can generate fluent and grammatical synthetic reviews while accurately predicting user ratings. The generated reviews, expressing users' estimated opinions towards related products, are often viewed as natural language…
Neural models, including large language models (LLMs), achieve superior performance on multi-hop question-answering. To elicit reasoning capabilities from LLMs, recent works propose using the chain-of-thought (CoT) mechanism to generate…
Defeasible reasoning is the mode of reasoning where conclusions can be overturned by taking into account new evidence. A commonly used method in cognitive science and logic literature is to handcraft argumentation supporting inference…
Decision-making usually takes five steps: identifying the problem, collecting data, extracting evidence, identifying pro and con arguments, and making decisions. Focusing on extracting evidence, this paper presents a hybrid model that…
Our world is shaped by events of various complexity. This includes both small-scale local events like local farmer markets and large complex events like political and military conflicts. The latter are typically not observed directly but…
Recent research on explainable recommendation generally frames the task as a standard text generation problem, and evaluates models simply based on the textual similarity between the predicted and ground-truth explanations. However, this…
Although visualization tools are widely available and accessible, not everyone knows the best practices and guidelines for creating accurate and honest visual representations of data. Numerous books and articles have been written to expose…
In conversational question answering, users express their information needs through a series of utterances with incomplete context. Typical ConvQA methods rely on a single source (a knowledge base (KB), or a text corpus, or a set of…
Recommender systems play a fundamental role in web applications in filtering massive information and matching user interests. While many efforts have been devoted to developing more effective models in various scenarios, the exploration on…
When people search for information about a new topic within large document collections, they implicitly construct a mental model of the unfamiliar information space to represent what they currently know and guide their exploration into the…
Opinion summarization is the task of automatically creating summaries that reflect subjective information expressed in multiple documents, such as product reviews. While the majority of previous work has focused on the extractive setting,…
We propose a simple approach for the abstractive summarization of long legal opinions that considers the argument structure of the document. Legal opinions often contain complex and nuanced argumentation, making it challenging to generate a…
Explainable recommendation has shown its great advantages for improving recommendation persuasiveness, user satisfaction, system transparency, among others. A fundamental problem of explainable recommendation is how to evaluate the…
Explainable recommendation attempts to develop models that generate not only high-quality recommendations but also intuitive explanations. The explanations may either be post-hoc or directly come from an explainable model (also called…
As deep neural models in NLP become more complex, and as a consequence opaque, the necessity to interpret them becomes greater. A burgeoning interest has emerged in rationalizing explanations to provide short and coherent justifications for…
Textual explanations have proved to help improve user satisfaction on machine-made recommendations. However, current mainstream solutions loosely connect the learning of explanation with the learning of recommendation: for example, they are…
To assist human review process, we build a novel ReviewRobot to automatically assign a review score and write comments for multiple categories such as novelty and meaningful comparison. A good review needs to be knowledgeable, namely that…
Online social networks (OSNs) provide a platform for individuals to share information, exchange ideas, and build social connections beyond in-person interactions. For a specific topic or community, opinion leaders are individuals who have a…
We examine whether data generated by explanation techniques, which promote a process of self-reflection, can improve classifier performance. Our work is based on the idea that humans have the ability to make quick, intuitive decisions as…
Explainable artificial intelligence techniques are developed at breakneck speed, but suitable evaluation approaches lag behind. With explainers becoming increasingly complex and a lack of consensus on how to assess their utility, it is…