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Improving the effectiveness of human-robot interaction requires social robots to accurately infer human goals through robust intention understanding. This challenge is particularly critical in multimodal settings, where agents must…

Human-Computer Interaction · Computer Science 2026-04-28 Hamed Rahimi , Clemence Grislain , Adrien Jacquet Cretides , Olivier Sigaud , Mohamed Chetouani

In recent years, chat-bot has become a new type of intelligent terminal to guide users to consume services. However, it is criticized most that the services it provides are not what users expect or most expect. This defect mostly dues to…

Artificial Intelligence · Computer Science 2020-09-04 Junrui Tian , Zhiying Tu , Zhongjie Wang , Xiaofei Xu , Min Liu

This paper proposes a user semantic intent modeling algorithm based on Capsule Networks to address the problem of insufficient accuracy in intent recognition for human-computer interaction. The method represents semantic features in input…

Computation and Language · Computer Science 2025-07-02 Shixiao Wang , Yifan Zhuang , Runsheng Zhang , Zhijun Song

A scaleable modelling framework for the consumer intent within the setting of e-Commerce is presented. The methodology applies contextualisation through embeddings borrowed from Natural Language Processing. By considering the user session…

Social and Information Networks · Computer Science 2020-11-04 Hassan Elhabbak , Benoît Descamps , Elisabeth Fischer , Sakis Athanasiadis

There are several dialog frameworks which allow manual specification of intents and rule based dialog flow. The rule based framework provides good control to dialog designers at the expense of being more time consuming and laborious. The…

Computation and Language · Computer Science 2017-10-31 Dhiraj Madan , Sachindra Joshi

Understanding human intent is a complex, high-level task for large language models (LLMs), requiring analytical reasoning, contextual interpretation, dynamic information aggregation, and decision-making under uncertainty. Real-world public…

Computation and Language · Computer Science 2025-10-21 Xiaozhe Li , TianYi Lyu , Siyi Yang , Yuxi Gong , Yizhao Yang , Jinxuan Huang , Ligao Zhang , Zhuoyi Huang , Qingwen Liu

To handle ambiguous and open-ended requests, Large Language Models (LLMs) are increasingly trained to interact with users to surface intents they have not yet expressed (e.g., ask clarification questions). However, users are often ambiguous…

Artificial Intelligence · Computer Science 2026-05-14 Tae Soo Kim , Yoonjoo Lee , Jaesang Yu , John Joon Young Chung , Juho Kim

We present Conformal Intent Classification and Clarification (CICC), a framework for fast and accurate intent classification for task-oriented dialogue systems. The framework turns heuristic uncertainty scores of any intent classifier into…

Computation and Language · Computer Science 2024-03-29 Floris den Hengst , Ralf Wolter , Patrick Altmeyer , Arda Kaygan

Intent recognition aims to identify users' underlying intentions, traditionally focusing on text in natural language processing. With growing demands for natural human-computer interaction, the field has evolved through deep learning and…

Computation and Language · Computer Science 2025-08-01 Jingwei Zhao , Yuhua Wen , Qifei Li , Minchi Hu , Yingying Zhou , Jingyao Xue , Junyang Wu , Yingming Gao , Zhengqi Wen , Jianhua Tao , Ya Li

Understanding user intents from UI interaction trajectories remains a challenging, yet crucial, frontier in intelligent agent development. While massive, datacenter-based, multi-modal large language models (MLLMs) possess greater capacity…

Artificial Intelligence · Computer Science 2025-09-17 Danielle Cohen , Yoni Halpern , Noam Kahlon , Joel Oren , Omri Berkovitch , Sapir Caduri , Ido Dagan , Anatoly Efros

Understanding user intent is essential for effective planning in conversational assistants, particularly those powered by large language models (LLMs) coordinating multiple agents. However, real-world dialogues are often ambiguous,…

Computation and Language · Computer Science 2026-01-27 Kushan Mitra , Dan Zhang , Hannah Kim , Estevam Hruschka

Technological advances continue to redefine the dynamics of human-machine interactions, particularly in task execution. This proposal responds to the advancements in Generative AI by outlining a research plan that probes intent-AI…

Human-Computer Interaction · Computer Science 2024-05-03 Zijian Ding

Building conversational systems in new domains and with added functionality requires resource-efficient models that work under low-data regimes (i.e., in few-shot setups). Motivated by these requirements, we introduce intent detection…

Computation and Language · Computer Science 2020-03-11 Iñigo Casanueva , Tadas Temčinas , Daniela Gerz , Matthew Henderson , Ivan Vulić

One of the primary tasks in Natural Language Understanding (NLU) is to recognize the intents as well as domains of users' spoken and written language utterances. Most existing research formulates this as a supervised classification problem…

Computation and Language · Computer Science 2020-06-03 Nikhita Vedula , Rahul Gupta , Aman Alok , Mukund Sridhar

Image search is an essential and user-friendly method to explore vast galleries of digital images. However, existing image search methods heavily rely on proximity measurements like tag matching or image similarity, requiring precise user…

Information Retrieval · Computer Science 2023-12-06 Yilin Ye , Qian Zhu , Shishi Xiao , Kang Zhang , Wei Zeng

This paper focuses on wake on intent (WOI) techniques for platforms with limited compute and memory. Our approach of utterance-level intent classification is based on a sequence of keywords in the utterance instead of a single fixed key…

Audio and Speech Processing · Electrical Eng. & Systems 2020-09-18 Wenda Chen , Jonathan Huang , Mark Hasegawa-Johnson

Intent classification is an important component of a functional Information Retrieval ecosystem. Many current approaches to intent classification, typically framed as a classification problem, can be problematic as intents are often hard to…

Information Retrieval · Computer Science 2025-05-27 Arjun Bhalla , Qi Huang

The query suggestion or auto-completion mechanisms help users to type less while interacting with a search engine. A basic approach that ranks suggestions according to their frequency in the query logs is suboptimal. Firstly, many candidate…

Information Retrieval · Computer Science 2013-12-06 Eugene Kharitonov , Craig Macdonald , Pavel Serdyukov , Iadh Ounis

The focus of this work is to investigate unsupervised approaches to overcome quintessential challenges in designing task-oriented dialog schema: assigning intent labels to each dialog turn (intent clustering) and generating a set of intents…

Computation and Language · Computer Science 2024-06-06 Jeiyoon Park , Yoonna Jang , Chanhee Lee , Heuiseok Lim

Voice Assistants aim to fulfill user requests by choosing the best intent from multiple options generated by its Automated Speech Recognition and Natural Language Understanding sub-systems. However, voice assistants do not always produce…

Machine Learning · Computer Science 2020-05-05 Raviteja Anantha , Srinivas Chappidi , William Dawoodi
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