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Machine learning approaches for building task-oriented dialogue systems require large conversational datasets with labels to train on. We are interested in building task-oriented dialogue systems from human-human conversations, which may be…

Computation and Language · Computer Science 2019-07-09 Shachi Paul , Rahul Goel , Dilek Hakkani-Tür

Dialogue Act recognition associate dialogue acts (i.e., semantic labels) to utterances in a conversation. The problem of associating semantic labels to utterances can be treated as a sequence labeling problem. In this work, we build a…

Computation and Language · Computer Science 2017-09-15 Harshit Kumar , Arvind Agarwal , Riddhiman Dasgupta , Sachindra Joshi , Arun Kumar

Identifying whether an utterance is a statement, question, greeting, and so forth is integral to effective automatic understanding of natural dialog. Little is known, however, about how such dialog acts (DAs) can be automatically classified…

Computation and Language · Computer Science 2007-05-23 E. Shriberg , R. Bates , A. Stolcke , P. Taylor , D. Jurafsky , K. Ries , N. Coccaro , R. Martin , M. Meteer , C. Van Ess-Dykema

To hold a true conversation, an intelligent agent should be able to occasionally take initiative and recommend the next natural conversation topic. This is a challenging task. A topic suggested by the agent should be relevant to the person,…

Computation and Language · Computer Science 2020-05-29 Ali Ahmadvand , Harshita Sahijwani , Eugene Agichtein

Recent work in Dialogue Act (DA) classification approaches the task as a sequence labeling problem, using neural network models coupled with a Conditional Random Field (CRF) as the last layer. CRF models the conditional probability of the…

Computation and Language · Computer Science 2023-06-27 Guokan Shang , Antoine Jean-Pierre Tixier , Michalis Vazirgiannis , Jean-Pierre Lorré

Conversational agents are exploding in popularity. However, much work remains in the area of non goal-oriented conversations, despite significant growth in research interest over recent years. To advance the state of the art in…

Dialog evaluation is a challenging problem, especially for non task-oriented dialogs where conversational success is not well-defined. We propose to evaluate dialog quality using topic-based metrics that describe the ability of a…

Computation and Language · Computer Science 2018-01-12 Fenfei Guo , Angeliki Metallinou , Chandra Khatri , Anirudh Raju , Anu Venkatesh , Ashwin Ram

Recent dialogue coherence models use the coherence features designed for monologue texts, e.g. nominal entities, to represent utterances and then explicitly augment them with dialogue-relevant features, e.g., dialogue act labels. It…

Computation and Language · Computer Science 2020-06-04 Mohsen Mesgar , Sebastian Bücker , Iryna Gurevych

Dialogue act recognition is a fundamental task for an intelligent dialogue system. Previous work models the whole dialog to predict dialog acts, which may bring the noise from unrelated sentences. In this work, we design a hierarchical…

Computation and Language · Computer Science 2020-03-16 Zhigang Dai , Jinhua Fu , Qile Zhu , Hengbin Cui , Xiaolong li , Yuan Qi

Dialogue act classification (DAC) is a critical task for spoken language understanding in dialogue systems. Prosodic features such as energy and pitch have been shown to be useful for DAC. Despite their importance, little research has…

Computation and Language · Computer Science 2022-05-12 Kai Wei , Dillon Knox , Martin Radfar , Thanh Tran , Markus Muller , Grant P. Strimel , Nathan Susanj , Athanasios Mouchtaris , Maurizio Omologo

Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification methods for identifying topics in free-form human-chatbot…

Computation and Language · Computer Science 2018-10-22 Chandra Khatri , Rahul Goel , Behnam Hedayatnia , Angeliki Metanillou , Anushree Venkatesh , Raefer Gabriel , Arindam Mandal

In dialogues, an utterance is a chain of consecutive sentences produced by one speaker which ranges from a short sentence to a thousand-word post. When studying dialogues at the utterance level, it is not uncommon that an utterance would…

Audio and Speech Processing · Electrical Eng. & Systems 2019-10-23 Yue Yu , Siyao Peng , Grace Hui Yang

This paper deals with multi-lingual dialogue act (DA) recognition. The proposed approaches are based on deep neural networks and use word2vec embeddings for word representation. Two multi-lingual models are proposed for this task. The first…

Computation and Language · Computer Science 2019-04-12 Jiří Martínek , Pavel Král , Ladislav Lenc , Christophe Cerisara

We describe a statistical approach for modeling dialogue acts in conversational speech, i.e., speech-act-like units such as Statement, Question, Backchannel, Agreement, Disagreement, and Apology. Our model detects and predicts dialogue acts…

Computation and Language · Computer Science 2022-02-28 A. Stolcke , K. Ries , N. Coccaro , E. Shriberg , R. Bates , D. Jurafsky , P. Taylor , R. Martin , C. Van Ess-Dykema , M. Meteer

Natural Language Understanding (NLU) is a core component of dialog systems. It typically involves two tasks - intent classification (IC) and slot labeling (SL), which are then followed by a dialogue management (DM) component. Such NLU…

Computation and Language · Computer Science 2019-09-20 Arshit Gupta , Peng Zhang , Garima Lalwani , Mona Diab

Labelling of user's utterances to understanding his attends which called Dialogue Act (DA) classification, it is considered the key player for dialogue language understanding layer in automatic dialogue systems. In this paper, we proposed a…

Computation and Language · Computer Science 2015-09-11 Abdelrahim A Elmadany , Sherif M Abdou , Mervat Gheith

The overall objective of 'social' dialogue systems is to support engaging, entertaining, and lengthy conversations on a wide variety of topics, including social chit-chat. Apart from raw dialogue data, user-provided ratings are the most…

Computation and Language · Computer Science 2018-11-05 Igor Shalyminov , Ondřej Dušek , Oliver Lemon

In this paper we exploit cross-lingual models to enable dialogue act recognition for specific tasks with a small number of annotations. We design a transfer learning approach for dialogue act recognition and validate it on two different…

Computation and Language · Computer Science 2021-04-22 Jiří Martínek , Christophe Cerisara , Pavel Král , Ladislav Lenc

This study explores the use of generative AI for automating the classification of tutors' Dialogue Acts (DAs), aiming to reduce the time and effort required by traditional manual coding. This case study uses the open-source CIMA corpus, in…

Computation and Language · Computer Science 2025-09-12 Liqun He , Jiaqi Xu

Dialogue agents, which perform specific tasks, are part of the long-term goal of NLP researchers to build intelligent agents that communicate with humans in natural language. Such systems should adapt easily from one domain to another to…

Computation and Language · Computer Science 2024-04-24 Jesse Atuhurra , Hidetaka Kamigaito , Taro Watanabe , Eric Nichols