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Query Processing (QP) is optimized by a Cloud-based cache by storing the frequently accessed data closer to users. Nevertheless, the lack of focus on user intention type in queries affected the efficiency of QP in prevailing works. Thus, by…

Machine Learning · Computer Science 2024-06-10 Sakshi Mahendru

Customer service chatbots are conversational systems aimed at addressing customer queries, often by directing them to automated workflows. A crucial aspect of this process is the classification of the customer's intent. Presently, most…

Machine Learning · Computer Science 2025-06-03 Subhadip Nandi , Neeraj Agrawal , Anshika Singh , Priyanka Bhatt

Intent learning, which aims to learn users' intents for user understanding and item recommendation, has become a hot research spot in recent years. However, existing methods suffer from complex and cumbersome alternating optimization,…

Information Retrieval · Computer Science 2024-11-12 Yue Liu , Shihao Zhu , Jun Xia , Yingwei Ma , Jian Ma , Xinwang Liu , Shengju Yu , Kejun Zhang , Wenliang Zhong

Text semantic matching is a fundamental task that has been widely used in various scenarios, such as community question answering, information retrieval, and recommendation. Most state-of-the-art matching models, e.g., BERT, directly…

Computation and Language · Computer Science 2022-03-08 Yicheng Zou , Hongwei Liu , Tao Gui , Junzhe Wang , Qi Zhang , Meng Tang , Haixiang Li , Daniel Wang

The remarkable progress of network embedding has led to state-of-the-art algorithms in recommendation. However, the sparsity of user-item interactions (i.e., explicit preferences) on websites remains a big challenge for predicting users'…

Information Retrieval · Computer Science 2019-07-30 Jun Zhao , Zhou Zhou , Ziyu Guan , Wei Zhao , Wei Ning , Guang Qiu , Xiaofei He

Understanding user intents from UI interaction trajectories remains a challenging, yet crucial, frontier in intelligent agent development. While massive, datacenter-based, multi-modal large language models (MLLMs) possess greater capacity…

Artificial Intelligence · Computer Science 2025-09-17 Danielle Cohen , Yoni Halpern , Noam Kahlon , Joel Oren , Omri Berkovitch , Sapir Caduri , Ido Dagan , Anatoly Efros

Getting a good understanding of the customer intent is essential in e-commerce search engines. In particular, associating the correct product type to a search query plays a vital role in surfacing correct products to the customers. Query…

Information Retrieval · Computer Science 2024-10-10 Anna Tigunova , Thomas Ricatte , Ghadir Eraisha

The user purchase behaviors are mainly influenced by their intentions (e.g., buying clothes for decoration, buying brushes for painting, etc.). Modeling a user's latent intention can significantly improve the performance of recommendations.…

Information Retrieval · Computer Science 2023-11-28 Xiuyuan Qin , Huanhuan Yuan , Pengpeng Zhao , Guanfeng Liu , Fuzhen Zhuang , Victor S. Sheng

The rapid evolution of LLMs represents an impactful paradigm shift in digital interaction and content engagement. While they encode vast amounts of human-generated knowledge and excel in processing diverse data types, they often face the…

Human-Computer Interaction · Computer Science 2024-11-20 Anna Bodonhelyi , Efe Bozkir , Shuo Yang , Enkelejda Kasneci , Gjergji Kasneci

Large language models (LLMs) are increasingly being used to generate comprehensive, knowledge-intensive reports. However, while these models are trained on diverse academic papers and reports, they are not exposed to the reasoning processes…

Computation and Language · Computer Science 2026-03-31 Xinran Zhao , Aakanksha Naik , Jay DeYoung , Joseph Chee Chang , Jena D. Hwang , Tongshuang Wu , Varsha Kishore

With the increased importance of autonomous navigation systems has come an increasing need to protect the safety of Vulnerable Road Users (VRUs) such as pedestrians. Predicting pedestrian intent is one such challenging task, where prior…

Computer Vision and Pattern Recognition · Computer Science 2024-11-21 Vaishnavi Khindkar , Vineeth Balasubramanian , Chetan Arora , Anbumani Subramanian , C. V. Jawahar

Intent discovery is the task of inferring latent intents from a set of unlabeled utterances, and is a useful step towards the efficient creation of new conversational agents. We show that recent competitive methods in intent discovery can…

Computation and Language · Computer Science 2023-06-01 Maarten De Raedt , Fréderic Godin , Thomas Demeester , Chris Develder

Graph neural network (GNN) based recommender systems have become one of the mainstream trends due to the powerful learning ability from user behavior data. Understanding the user intents from behavior data is the key to recommender systems,…

Information Retrieval · Computer Science 2024-03-07 Yuling Wang , Xiao Wang , Xiangzhou Huang , Yanhua Yu , Haoyang Li , Mengdi Zhang , Zirui Guo , Wei Wu

Many modern online services feature personalized recommendations. A central challenge when providing such recommendations is that the reason why an individual user accesses the service may change from visit to visit or even during an…

Information Retrieval · Computer Science 2024-10-22 Dietmar Jannach , Markus Zanker

Information extraction and user intention identification are central topics in modern query understanding and recommendation systems. In this paper, we propose DeepProbe, a generic information-directed interaction framework which is built…

Machine Learning · Statistics 2018-03-02 Zi Yin , Keng-hao Chang , Ruofei Zhang

Bundle recommendation aims to recommend the user a bundle of items as a whole. Nevertheless, they usually neglect the diversity of the user's intents on adopting items and fail to disentangle the user's intents in representations. In the…

Information Retrieval · Computer Science 2022-08-26 Sen Zhao , Wei Wei , Ding Zou , Xianling Mao

Voice Assistants aim to fulfill user requests by choosing the best intent from multiple options generated by its Automated Speech Recognition and Natural Language Understanding sub-systems. However, voice assistants do not always produce…

Machine Learning · Computer Science 2020-05-05 Raviteja Anantha , Srinivas Chappidi , William Dawoodi

Intent detection, a fundamental text classification task, aims to identify and label the semantics of user queries, playing a vital role in numerous business applications. Despite the dominance of deep learning techniques in this field, the…

Computation and Language · Computer Science 2026-01-27 Eduardo Sanchez-Karhunen , Jose F. Quesada-Moreno , Miguel A. Gutiérrez-Naranjo

Intent-based network automation is a promising tool to enable easier network management however certain challenges need to be effectively addressed. These are: 1) processing intents, i.e., identification of logic and necessary parameters to…

Networking and Internet Architecture · Computer Science 2024-12-24 Md Arafat Habib , Pedro Enrique Iturria Rivera , Yigit Ozcan , Medhat Elsayed , Majid Bavand , Raimundus Gaigalas , Melike Erol-Kantarci

In this report, we provide a comparative analysis of different techniques for user intent classification towards the task of app recommendation. We analyse the performance of different models and architectures for multi-label classification…

Artificial Intelligence · Computer Science 2017-06-21 Arjun Bhardwaj , Alexander Rudnicky