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Privacy preservation and the protection of speech data is in high demand, not least as a result of recent regulation, e.g. the General Data Protection Regulation (GDPR) in the EU. While there has been a period with which to prepare for its…
A conversational agent (chatbot) is a piece of software that is able to communicate with humans using natural language. Modeling conversation is an important task in natural language processing and artificial intelligence. While chatbots…
Many businesses and consumers are extending the capabilities of voice-based services such as Amazon Alexa, Google Home, Microsoft Cortana, and Apple Siri to create custom voice experiences (also known as skills). As the number of these…
Much research in artificial intelligence is concerned with the development of autonomous agents that can interact effectively with other agents. An important aspect of such agents is the ability to reason about the behaviours of other…
Software bots operating in multiple virtual digital platforms must understand the platforms' affordances and behave like human users. Platform affordances or features differ from one application platform to another or through a life cycle,…
Large-scale language technologies are increasingly used in various forms of communication with humans across different contexts. One particular use case for these technologies is conversational agents, which output natural language text in…
The widespread adoption of conversational AI platforms has introduced new security and privacy risks. While these risks and their mitigation strategies have been extensively researched from a technical perspective, users' perceptions of…
Artificial intelligence (AI), although not able to currently capture the many complexities of humans, are slowly adapting to have certain capabilities of humans, many of which can revolutionize our world. AI systems, such as ChatGPT and…
Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…
Dialogue systems have many applications such as customer support or question answering. Typically they have been limited to shallow single turn interactions. However more advanced applications such as career coaching or planning a trip…
The deployment of capable AI agents raises fresh questions about safety, human-machine relationships and social coordination. We argue for greater engagement by scientists, scholars, engineers and policymakers with the implications of a…
Domain specific chatbot applications often involve multi step interactions, such as refining search filters, selecting multiple items, or performing comparisons. Traditional graphical user interfaces (GUIs) handle these workflows by…
This paper investigates the potential of LLM-based conversational agents (CAs) to enhance critical reflection and mitigate design fixation in group design work. By challenging AI-generated recommendations and prevailing group opinions,…
The new General Data Protection Regulation (GDPR) will take effect in May 2018, and hence, designing compliant data protection policies and system architectures became crucial for organizations to avoid penalties. Unfortunately, the…
The current "notice and consent" paradigm is broken: consent dialogues are often manipulative, and users cannot realistically read or understand every privacy policy. While recent LLM-based tools empower users seeking active control, many…
Chatbots' growing popularity has brought new challenges to HCI, having changed the patterns of human interactions with computers. The increasing need to approximate conversational interaction styles raises expectations for chatbots to…
The rapid development of generative artificial intelligence (AI) and large language models (LLMs), and the availability of services that make them accessible, have led the general public to begin incorporating them into everyday life. The…
In the rapidly evolving domain of artificial intelligence, chatbots have emerged as a potent tool for various applications ranging from e-commerce to healthcare. This research delves into the intricacies of chatbot technology, from its…
In the age of large language models (LLMs), autonomous agents have emerged as a powerful paradigm for achieving general intelligence. These agents dynamically leverage tools, memory, and reasoning capabilities to accomplish user-defined…
We consider the problem of designing an artificial agent capable of interacting with humans in collaborative dialogue to produce creative, engaging narratives. In this task, the goal is to establish universe details, and to collaborate on…