Related papers: GoChat: Goal-oriented Chatbots with Hierarchical R…
Goal-Oriented (GO) Dialogue Systems, colloquially known as goal oriented chatbots, help users achieve a predefined goal (e.g. book a movie ticket) within a closed domain. A first step is to understand the user's goal by using natural…
Goal-Oriented (GO) Dialogue Systems, colloquially known as goal oriented chatbots, help users achieve a predefined goal (e.g. book a movie ticket) within a closed domain. A first step is to understand the user's goal by using natural…
Conventionally, generation of natural language for dialogue agents may be viewed as a statistical learning problem: determine the patterns in human-provided data and generate appropriate responses with similar statistical properties.…
Trainable chatbots that exhibit fluent and human-like conversations remain a big challenge in artificial intelligence. Deep Reinforcement Learning (DRL) is promising for addressing this challenge, but its successful application remains an…
Training chatbots using the reinforcement learning paradigm is challenging due to high-dimensional states, infinite action spaces and the difficulty in specifying the reward function. We address such problems using clustered actions instead…
Proactively and naturally guiding the dialog from the non-recommendation context (e.g., Chit-chat) to the recommendation scenario (e.g., Music) is crucial for the Conversational Recommender System (CRS). Prior studies mainly focus on…
End-to-end models for goal-orientated dialogue are challenging to train, because linguistic and strategic aspects are entangled in latent state vectors. We introduce an approach to learning representations of messages in dialogues by…
Open-domain dialog generation is a challenging problem; maximum likelihood training can lead to repetitive outputs, models have difficulty tracking long-term conversational goals, and training on standard movie or online datasets may lead…
Each day, individuals set behavioral goals such as eating healthier, exercising regularly, or increasing productivity. While psychological frameworks (i.e., goal setting and implementation intentions) can be helpful, they often need…
The objective of this work is to train a chatbot capable of solving evolving problems through conversing with a user about a problem the chatbot cannot directly observe. The system consists of a virtual problem (in this case a simple game),…
Traditional dialog systems used in goal-oriented applications require a lot of domain-specific handcrafting, which hinders scaling up to new domains. End-to-end dialog systems, in which all components are trained from the dialogs…
A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…
Learning a goal-oriented dialog policy is generally performed offline with supervised learning algorithms or online with reinforcement learning (RL). Additionally, as companies accumulate massive quantities of dialog transcripts between…
Large language models (LLMs) have emerged as powerful and general solutions to many natural language tasks. However, many of the most important applications of language generation are interactive, where an agent has to talk to a person to…
Current approaches rely on zero-shot evaluation due to the absence of training data; while proprietary models such as GPT-4 exhibit strong reasoning capabilities, smaller open-source models remain ineffective at complex tool use. To address…
Traditional recommendation systems produce static rather than interactive recommendations invariant to a user's specific requests, clarifications, or current mood, and can suffer from the cold-start problem if their tastes are unknown.…
Many real-world open-domain conversation applications have specific goals to achieve during open-ended chats, such as recommendation, psychotherapy, education, etc. We study the problem of imposing conversational goals on open-domain chat…
Dialogue research tends to distinguish between chit-chat and goal-oriented tasks. While the former is arguably more naturalistic and has a wider use of language, the latter has clearer metrics and a straightforward learning signal. Humans…
Hierarchical reinforcement learning has been a compelling approach for achieving goal directed behavior over long sequences of actions. However, it has been challenging to implement in realistic or open-ended environments. A main challenge…
Nowadays, the current neural network models of dialogue generation(chatbots) show great promise for generating answers for chatty agents. But they are short-sighted in that they predict utterances one at a time while disregarding their…