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Large language models (LLMs) could be valuable personal AI agents across various domains, provided they can precisely follow user instructions. However, recent studies have shown significant limitations in LLMs' instruction-following…
Trust and reliance are often treated as coupled constructs in human-AI interaction research, with the assumption that calibrating trust will lead to appropriate reliance. We challenge this assumption in educational contexts, where students…
Just as people improve decision-making by consulting diverse human advisors, they can now also consult with multiple AI systems. Prior work on group decision-making shows that advice aggregation creates pressure to conform, leading to…
People's trust in prediction models can be affected by many factors, including domain expertise like knowledge about the application domain and experience with predictive modelling. However, to what extent and why domain expertise impacts…
Productive human-AI collaboration requires appropriate reliance, yet contemporary AI systems are often miscalibrated, exhibiting systematic overconfidence or underconfidence. We investigate whether humans can learn to mentally recalibrate…
Large language models (LLMs) are increasingly used as proxies for human judgment in computational social science, yet their ability to reproduce patterns of susceptibility to misinformation remains unclear. We test whether LLM-simulated…
The influence of machine learning (ML) is quickly spreading, and a number of recent technological innovations have applied ML as a central technology. However, ML development still requires a substantial amount of human expertise to be…
In AI-assisted decision-making, a central promise of having a human-in-the-loop is that they should be able to complement the AI system by overriding its wrong recommendations. In practice, however, we often see that humans cannot assess…
Recent engineering developments in specialised computational hardware, data-acquisition and storage technology have seen the emergence of Machine Learning (ML) as a powerful form of data analysis with widespread applicability beyond its…
In AI-assisted decision-making, it is crucial but challenging for humans to achieve appropriate reliance on AI. This paper approaches this problem from a human-centered perspective, "human self-confidence calibration". We begin by proposing…
Machine learning (ML) has become a commodity in our every-day lives. We routinely ask ML empowered smartphones to suggest lovely food places or to guide us through a strange place. ML methods have also become standard tools in many fields…
What makes a task relatively more or less difficult for a machine compared to a human? Much AI/ML research has focused on expanding the range of tasks that machines can do, with a focus on whether machines can beat humans. Allowing for…
The interactive machine learning (IML) community aims to augment humans' ability to learn and make decisions over time through the development of automated decision-making systems. This interaction represents a collaboration between…
Understanding how people behave in strategic settings--where they make decisions based on their expectations about the behavior of others--is a long-standing problem in the behavioral sciences. We conduct the largest study to date of…
The trustworthiness of Large Language Models (LLMs) refers to the extent to which their outputs are reliable, safe, and ethically aligned, and it has become a crucial consideration alongside their cognitive performance. In practice,…
Machine learning systems have become popular in fields such as marketing, financing, or data mining. While they are highly accurate, complex machine learning systems pose challenges for engineers and users. Their inherent complexity makes…
Trust between team members is an essential requirement for any successful cooperation. Thus, engendering and maintaining the fellow team members' trust becomes a central responsibility for any member trying to not only successfully…
Machine learning models are increasingly integrated into societally critical applications such as recidivism prediction and medical diagnosis, thanks to their superior predictive power. In these applications, however, full automation is…
E-commerce dominates a large part of the world's economy with many websites dedicated to online selling products. The vast majority of e-commerce websites provide their customers with the ability to express their opinions about the…
Human multi-robot system (MRS) collaboration is demonstrating potentials in wide application scenarios due to the integration of human cognitive skills and a robot team's powerful capability introduced by its multi-member structure.…